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Download Customer Relationship Management by Kristin L. Anderson, Carol J. Kerr in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Customer Relationship Management
This reader-friendly series is must read for all levels of managersAll managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.As customer loyalty increasingly becomes a thing of the past, customer relationship management (CRM) has become one of today's hottest topics. Customer Relationship Management supplies easy-to-apply solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are most effective, and how to create and manage both short- and long-term relationships.
Detailed Information
| Author: | Kristin L. Anderson, Carol J. Kerr |
|---|---|
| Publication Year: | 2001 |
| ISBN: | 71379541 |
| Pages: | 181 |
| Language: | English |
| File Size: | 2.691 |
| Format: | |
| Price: | FREE |
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