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Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships PDF

301 Pages·2001·1.049 MB·English
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by Richard A. Buckingham| 2001| 301 pages| 1.049| English

About Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships

(Kiplinger Books) A presentation of all of the necessary steps businesses should take in order to ensure that their clients keep coming back. A guide to being the best at customer service, with an emphasis on fostering repeat business and customer referrals. Twelve tools for maintaining and strengthening customer relationships. DLC: Customer services--United States.

Detailed Information

Author:Richard A. Buckingham
Publication Year:2001
ISBN:9780938721192
Pages:301
Language:English
File Size:1.049
Format:PDF
Price:FREE
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