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Download Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day by Michael D. Basch in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day
A detailed, start to finish plan for building a customer-centric culture-and systems that let good people deliver outstanding service. Author shows how to inculcate customer-focused cultures with the vision, values, goals, relevance, feedback, and actions needed to succeed.
Detailed Information
| Author: | Michael D. Basch |
|---|---|
| Publication Year: | 2002 |
| ISBN: | 9780131517110 |
| Pages: | 301 |
| Language: | English |
| File Size: | 3.001 |
| Format: | |
| Price: | FREE |
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