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About Customer Care Excellence: How to Create an Effective Customer Focus
Книга Customer Care Excellence: How to Create an Effective Customer Focus Customer Care Excellence: How to Create an Effective Customer FocusКниги Бизнес книги Автор: Sarah Cook Год издания: 2008 Формат: pdf Издат.:Kogan Page Страниц: 280 Размер: 1,3 Мб ISBN: 0749450665 Язык: Английский0 (голосов: 0) Оценка:Emphasizing both strategic and practical aspects of customer care, this work explains how gaining customer commitment and motivating employees to deliver an excellent service at all of a company's touch points can ensure successful results and satisfied customers.
Detailed Information
| Author: | Sarah Cook |
|---|---|
| Publication Year: | 2008 |
| ISBN: | 749450665 |
| Pages: | 289 |
| Language: | English |
| File Size: | 1.351 |
| Format: | |
| Price: | FREE |
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