Cruise ship tourism

623 Pages·2017·8.846 MB·English

by  Dowling, Ross Kingston, Weeden, Clare

Cruise Ship Tourism
2nd Edition

Cruise Ship Tourism
2nd Edition
Edited by
Ross Dowling
Edith Cowan University, Australia
and
Clare Weeden
University of Brighton,UK
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A catalogue record for this book is available from the British Library, London, UK.
Library of Congress Cataloging-in-Publication Data
Names: Dowling, Ross Kingston, editor. | Weeden, Clare, editor.
Title: Cruise ship tourism / edited by Ross Dowling, Edith Cowan University,
Australia and Clare Weeden University of Brighton, UK.
Description: Second edition. | University of Brighton, UK : Clare Weeden,
[2017] | Includes bibliographical references and index.
Identifiers: LCCN 2016028997| ISBN 9781780646084 (hardback : alk. paper) |
ISBN 9781786391179 (epub)
Subjects: LCSH: Ocean travel. | Cruise lines.
Cl assification: LCC G550 .C8327 2017 | DDC 387.5/42068--dc23 LC record available at
https://lccn.loc.gov/2016028997
ISBN-13: 978 1 78064 608 4
Commissioning editor: Claire Parfitt
Associate editor: Alexandra Lainsbury
Production editor: Tim Kapp
Typeset by SPi, Pondicherry, India
Printed and bound in the UK by CPI Group (UK) Ltd, Croydon, CR0 4YY
We wish to dedicate this book to the memory of the late Dr James Henry, esteemed
lecturer in the Department of Marketing, University of Otago, New Zealand, one of
the book’s contributors, who sadly passed away on 5 March 2016.
James Arthur Henry (PhD)
(12 December 1952 – 5 March 2016)
Photo by Bill Nichol
In addition Ross Dowling wishes to dedicate the book to:
My wife Wendy, who has accompanied me to the ends of the earth, I thank you for the
way you share your life, love and spirit with me.
My six children and their families who are now living in Australia, England, New Zealand
and South Korea.
Miss Pat Higgins NP, Manager of Enrichment Programs, Norwegian Cruise Line
Holdings Ltd, Miami, Florida, USA – the consummate cruise tourism professional and
enthusiast who I have worked with since 1999.

Contents
About the Editors xi
Contributors xiii
Preface xvii
Acknowledgements xxi
1 The World of Cruising 1
Ross Dowling and Clare Weeden
PArT 1: FunDAmEnTAL PrInCIPLEs 41
2 Power and Profits in the Global Cruise Industry 43
Michael Clancy
3 representation without Taxation 57
Ross A. Klein
4 Flags of Convenience and the Global Cruise Labour market 72
William C. Terry
5 Corporate social responsibility in the Cruise sector 86
Xavier Font, Mireia Guix Navarrete and Maria Jesús Bonilla
6 Passengers and risk: Health, Wellbeing and Liability 106
Ross A. Klein, Michael Lück and Jill Poulston
7 Economics of Cruise shipping: The need for a new Business model 124
Michael P. Vogel
8 High Fees on the High seas? The Provision of Extra-Fee Products and services 138
Adam Weaver
9 ‘Oceans Apart’: Bridging the Gap between Academic
research and Professional Practice in Cruise Tourism 145
Alexis Papathanassis
PArT 2: THE CruIsE ExPErIEnCE: PEOPLE AnD PAssEnGErs 159
10 Talent management and the Cruise Industry 161
Philip Gibson
11 A sailor’s Life for me: An Example of How One Port of Call
Has Developed in the Hope of meeting Crew Expectations 177
Maree Thyne and James Henry
vii
12 mediating the Cruise Experience 188
Jo-Anne Lester
13 Conceptualizing the Cruise ship Tourist Experience 205
Júlio Mendes and Manuela Guerreiro
14 managing Health-related Crises in the Cruise Industry 220
Bingjie Liu and Lori Pennington-Gray
15 Cruises, safety and security in a Violent World 236
Peter E. Tarlow
PArT 3: mArkETs, mArkETInG AnD mOTIVATIOns 259
16 safe, secure and sustainable: Attributes of a strong Cruise Brand 261
Arja Lemmetyinen
17 The Image of Cruise ship Holidays on Italian Television:
A Comparative Analysis 274
Gabriella Polizzi and Antonino Mario Oliveri
18 Purchasing Attributes for Cruise Passengers 290
Sheree-Ann Adams and Xavier Font
19 motivations and Constraints of Cruising for the
us and Chinese markets 304
James F. Petrick, Suiwen (Sharon) Zou and Kam Hung
20 Children and the Family market 317
Claire Lambert and Ross Dowling
21 Cruising with Pride: The LGBT Cruise market 332
Nigel Jarvis and Clare Weeden
22 The Changing Consumer: ‘Digital Cruising’ 348
Ioannis S. Pantelidis
PArT 4: ImPACTs OF CruIsE sHIP TOurIsm:
sTAkEHOLDErs, POLITICs AnD POWEr 361
23 stakeholders’ Perceived Gains and Obstacles of Cruise ship
Tourism Development: The Case of La Palma Island 363
Abel Duarte Alonso and Nevil Alexander
24 Cruise ships and Protected Areas in the marine Biome:
An Analysis of Tourism in the Brazilian Context 378
Eloise Silveira Botelho, Carla Fraga and Rodrigo Vilani
25 sailing into stormy Waters? understanding the Community
Impacts of Cruise Tourism Growth in Akaroa, new Zealand 393
Michael C. Shone, Jude Wilson, David G. Simmons and
Emma J. Stewart
viii Contents
26 C ruise Tourism in a remote small Island – High Yield
and Low Impact? 408
Joseph M. Cheer
27 Cruise Tourists on the mainland. Itineraries and Interactions 424
Gaetano Sabato
PArT 5: PLAnnInG AnD mAnAGEmEnT FOr
susTAInABLE CruIsInG 439
28 Environmental reporting in the Cruise Industry 441
C. Michael Hall, Hannah Wood and Sandra Wilson
29 Improving sustainable management of Expedition Cruise
Destinations in Australia: Governance and management
Lessons from the Great Barrier reef, the kimberley and Tasmania 465
Claire Ellis, Pascal Scherrer and Kaye Walker
30 sailing in Icy Waters: Antarctic Cruise Tourism Development,
regulation and management 484
Daniela Liggett and Emma J. Stewart
PArT 6: POrTs, DEsTInATIOns AnD InFrAsTruCTurE
DEVELOPmEnT 505
31 Development of Cruise Tourism in saudi Arabia 507
Emad Monshi and Noel Scott
32 Cruise Itinerary Planning 524
Marianna Sigala
33 Is China a new Goldmine for Cruise Companies? 546
Véronique Mondou and Benjamin Taunay
34 Cruising in Asia, with a Focus on China 562
Ross Dowling and Iris Mao
PArT 7: COnCLusIOns AnD FuTurE DIrECTIOns 573
35 Conclusions and Future Directions 575
Clare Weeden and Ross Dowling
Index 583
Contents ix