Corporate Social Responsibility in the Health Sector: CSR and COVID-19 in Global Health Service Institutions

386 Pages·2023·9.704 MB·English

by  Samuel O. Idowu, Mary T. Idowu, Abigail O. Idowu

CSR, Sustainability, Ethics & Governance
Series Editors: Samuel O. Idowu · René Schmidpeter
Samuel O. Idowu
Mary T. Idowu
Abigail O. Idowu   Editors
Corporate Social
Responsibility in
the Health Sector
CSR and COVID-19 in Global Health
Service Institutions
CSR, Sustainability, Ethics & Governance
SeriesEditors
SamuelO.Idowu,LondonMetropolitanUniversity,London,UK
RenéSchmidpeter,M3TRIXInstituteofSustainableBusiness,Cologne,Germany
Inrecentyearsthediscussionconcerningtherelationbetweenbusinessandsociety
has made immense strides. This has in turn led to a broad academic and practical
discussion on innovative management concepts, such as Corporate Social Respon-
sibility,CorporateGovernanceandSustainabilityManagement.Thisseriesoffersa
comprehensive overview of the latest theoretical and empirical research and pro-
vides sound concepts for sustainable business strategies. In order to do so, it
combines the insights of leading researchers and thinkers in the fields of manage-
menttheoryandthesocialsciences–andfromallovertheworld,thuscontributing
totheinterdisciplinaryandinterculturaldiscussionontheroleofbusinessinsociety.
Theunderlyingintentionofthisseriesistohelpsolvetheworld’smostchallenging
problems by developing new management concepts that create value for business
andsocietyalike.Inordertosupportthosemanagers,researchersandstudentswho
are pursuing sustainable business approaches for our common future, the series
offersthemaccesstocutting-edgemanagementapproaches.
CSR,Sustainability,Ethics&GovernanceisacceptedbytheNorwegianRegister
for Scientific Journals, Series and Publishers, maintained and operated by the
NorwegianSocialScienceDataServices(NSD)
(cid:129) (cid:129)
Samuel O. Idowu Mary T. Idowu
Abigail O. Idowu
Editors
Corporate Social
Responsibility in the Health
Sector
CSR and COVID-19 in Global Health Service
Institutions
Editors
SamuelO.Idowu MaryT.Idowu
GuildhallSchoolofBusinessandLaw Godstone,Surrey,UK
LondonMetropolitanUniversity
London,UK
AbigailO.Idowu
London,UK
ISSN2196-7075 ISSN2196-7083 (electronic)
CSR,Sustainability,Ethics&Governance
ISBN978-3-031-23260-2 ISBN978-3-031-23261-9 (eBook)
https://doi.org/10.1007/978-3-031-23261-9
©TheEditor(s)(ifapplicable)andTheAuthor(s),underexclusivelicensetoSpringerNatureSwitzerland
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DedicatedtoAllThoseWhoPassedOnDueto
COVID-19 Pandemic Globally
Foreword
COVID-19causedamyriadofchanges—bothgoodandbad.Itcaused6.53million
deaths globally, caused the world’s collective gross domestic product to fall by
(at least) 3.4%, and has led to increased poverty among the most vulnerable
populations and increased obesity and suicidal depression among the young. On
the other hand, it also caused improved delivery of educational, health, legal,
financial, and other services by digital means, and, by allowing some workers to
work from home, has likely resulted in improved work–life balance and family
cohesiveness in the most developed countries—though that may be offset by a
decrease in work ethic as some first-world workers have become too accustomed
togovernment-providedfundsandhaveeitherwithdrawnfromworkorare“quietly
quitting”.
In2021,myinternationalCSRinstitutesuddenlyhadtofindanewmeetingplace
foritsannualconferencebecauseofCOVID.Myinstitution,theSouthernUniversity
Law Center, offered the use of its facilities, and I designed and directed the
conference, historically one of the largest such global CSR conferences. Realising
thatCOVID-19hadmadetraveldifficultandtravelfundsunavailableformany,Iran
theconferenceonahybridbasis:bothinpersonandviasynchronousvideomeans.
Thankstotop-of-the-linedigitalequipmentandsupportstaff,ahappyconsequence
wasthewillingnessandabilityofCSRexpertsfromallovertheglobetoattendand
share their research, even though such attendance was of necessity at an awkward
timeofdayforsome.Thoughsmallerthanpre-COVID,westillhadanabundanceof
real-time,globalidea-sharingfromexpertsfromaroundtheworldandfromwidely
disparatefields,somethingthatwouldhavebeenunlikelypriortoCOVID.
CSR in the Health Sector provides a similar global experience in printed form.
Written by experts from around the globe, it explores how COVID-19 affected
relationshipsamonghealth-careproviders,government,andcorporationsinawide
varietyofdifferentcountriesandfromawidevarietyofperspectives.Contributing
scholars include accountants, public health experts, information technology pro-
fessionals and engineers, ergonomics, debt management, community wealth build-
ing,andhousingservicesexperts,unionorganisers,socialandpolicytheorists,town
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viii Foreword
planners,legalscholars,philosophers,ethicists,businessmanagementexperts,med-
icaldoctors,andhealthadministrators.Countriesrepresentedincludefourcontinents
(Europe,Africa,Asia,andSouthAmerica)andrangefromthemostdeveloped(the
UK,Turkey)tooneofthepoorestintheWesternHemisphere(Bolivia).
Theresultisawealthofinformationfromawonderfulbreadthofperspectiveson
the timeliest sustainability topic coming out of COVID-19: how to better handle
pandemicstoprotecthealthaswellaspreserveeconomicvitality.CSRintheHealth
Sectorprovidesresearcherswithseveralsuccessfulandunsuccessfulapproachesto
dealingwithsuchemergencieswhichcanbeusedtodevelopbestpractices,allowing
researcherstolearnfromwhathasbeenaverypainfulglobalexperience.Acommon
theme: COVID’s most likely promising side effect was the innumerable and inno-
vativealliancesamonggovernments,corporations,andhealth-careproviders.Those
improvementsshouldbebuiltupontoprovidesustainableimprovementsaroundthe
globe.
LawEmerita,SouthernU.LawCenter, NadiaE.NedzelJ.D.,LL.M.
BatonRouge,LA,USA
Preface
The pandemic that besieged our world in late 2019—the Corona virus 2019 com-
monlyreferredtoasCOVID-19—hasseriouslyaffectedallcountriesoftheworldin
amannernotseenforabout100years.Thepandemichasreshapedourworldinan
unimaginable way. More than two million global citizens have lost their lives
because of the pandemic; hospitals and other health service institutions that cater
forpeoplewerebroughttoapointofnoreturn.Privatehospitalsinsomepartsofthe
worldwereturningprospectivepatientsawaybecausetherewerenobedsforthemor
health personnel to look after these prospective patients. It was an unforgettable
experiencethatwillberememberedforcenturiestocome.Howhavehealthservice
institutions, governments, corporate entities, individual citizens, and society in
general copedor arestill coping with thepandemic?Thisbook intends toincrease
our readers’ understanding of how things have shaped up or still shaping up in
thisarea.
Thepandemichastransformedgloballivesindifferentareas.Wearenowableto
do many things through the Internet. Meetings—local, nation, and international—
are now held freely using different software, lectures are held remotely by institu-
tions to students based in different parts of the world, medical practitioners meet
theirpatientsremotelyandprescribemedication,conferencesareheldremotelywith
attendeestakingpartintheseconferenceswithoutsteppingoutoftheirhomes,and
manyothergreatthingsglobalcommunitiesaredoinginnovativelyasaresultofthe
unwantedpandemic.AfewgoodthingshavecomeoutoftheevilCOVID-19!
London,UK SamuelO.Idowu,PhD
Godstone,Surrey,UK MaryT.Idowu
London,UK AbigailO.Idowu
October2022
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Acknowledgements
Wewishtoexpressourgratitudetoallthosefantasticcontributorswhohavehelped
usinthisgreatbook.Itisevidentthatwithouttheirhardwork,itwouldhavebeen
impossibleforustohavethisendproduct.Theleadeditorexpresseshisgratitudeto
allthesegreatindividualswhohavecontributedtothesuccessofthisbook,whichis
somethinghecherishesimmenselyastwoofhisdaughtersareontheeditorialteam
ofthebook.Thethreeeditorsaregratefultothoseofyouwhohavestoodbythem
with their impressive chapters in this book. Many of them despite their busy
schedules felt obliged to help them in putting together this very fine informative
addition totheliteratureon how global healthservicesinstitutions havecoped and
arestillcopingwithCOVID-19.WearealsogratefultoProfessorNadiaNwdzelfor
hergreatForewordtothebook.Thankyouall.
WewouldliketothankourpublishingteamatSpringerheadedbytheExecutive
Editor, Christian Rauscher; Barbara Bethke; and other members of the publishing
teamwhohavesupportedthisprojectandallmyotherprojects.
We have dedicated the book to all those who sadly passed on as a result of the
COVID-19pandemicwhichbesiegedtheworldinNovember2019.
Finally,weapologiseforanyerrorsoromissionsthatmayappearanywhereinthe
book;pleasebeassuredthatnoharmwasintendedtoanybody.
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