Table Of ContentContemporary Ergonomics 2008
Contemporary Ergonomics 2008
Editor
Philip D. Bust
Loughborough University
©2008Taylor&Francis
DoIReallyNeedALimo?FitForPurposeErgonomics/HumanFactorsWorkshop
A.Jackson&J.Wilkinson
©CrownCopyright2007/HSE
InitialTestingofanInspectors’ToolfortheAssessmentofRepetitiveTasks(ART)
J.Ferreira,M.Birtles&L.Stanley
©CrownCopyright2007/HSL
DevelopmentofanInspectors’AssessmentToolforRepetitiveTasksoftheUpperLimbs
J.Ferreira,M.Gray,L.Stanley&D.Riley
©CrownCopyright2007/HSL
BaggageHandlingInNarrow-BodiedAircraft:FurtherRiskIdentification
S.Tapley,D.Riley&L.Oxley
©CrownCopyright2007/HSE
ImprovingRailwaySafetyCriticalCommunications
C.Dickinson
©CrownCopyright2007/ORR
TheEpidemiologyofSlips,Trips,andFallsintheU.S.Army
M.Canham-Chervak,K.G.Hauret&B.H.Jones
©CrownCopyright2007/U.S.ArmyCenterforHealthPromotionandPreventiveMedicine
ErgonomicsIssuesInAJetCarCrash
M.Gray
©CrownCopyright2007/HSE
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ISBN978-0-415-46575-5
Contents
Preface XVII
AGEINGPOPULATION
Understandingworkplacedesignforolderworkers:Acasestudy 3
P.Buckle,V.Woods,O.Oztug&D.Stubbs
Evaluationoftheeffectivenessoftelecareforindependent
livinginSurrey 8
J.Anderson&K.Horton
Theeffectsofusers’age,nationalityandcomputerexperience
oniconrecognition 14
H-F.Wang&S-Y.Yu
APPLICATIONSOFERGONOMICS
Problemsassociatedwithpoliceequipmentcarriagewith
bodyarmour,includingdriving 23
D.Stubbs,G.David,V.Woods&S.Beards
Toqueueornottoqueue–wherearethebiscuits? 29
E.Chandler&S.Hull
Teachingergonomicsatadistance:Avirtualworkplace 34
M.Richardson&A.Baird
Influenceofvibrationonworkloadwhilereadingand
writingonIndiantrains 40
R.Hancock,N.J.Mansfield,V.K.Goel&R.Narayanamoorthy
COMPLEXSYSTEMS
Usingorganisationalsystemsengineeringtoimprove
thebidproposalprocess 49
G.A.L.Kennedy,E-M.Molloy,C.E.Siemieniuch,M.A.Sinclair&
R.J.Clayton
Anewdecision-makingsystemsframework 55
E-M.Molloy,C.Siemieniuch&M.Sinclair
V
VI Contents
Managinghumanfactorstrade-offsinarmouredfighting
vehicleprojects 61
R.Cummings
DESIGN
Ergonomicsaspectsofvideoconferencing 69
N.C.C.M.Moes,A.Kooijman,E.vanDoorn&N.Fain
Avoidingprojectfailure:Puttingpeoplefirst 75
L.Barrett&M.McNeill
Thedreameconomy–design,emotionandtheuserexperience 81
P.W.Jordan
Theculturalimageryusedinicondesign 86
H-F.Wang&K-L.Wang
English,Slovenian,Swedish:Capturinguserrequirementson
largeprojects 92
D.Golightly,A.Stedmon,M.Pettitt,S.Cobb,S.Sharples,H.Patel,
J.Hollowood,K.Moncrieff,M.D’Cruz&J.Wilson
ERGONOMICS4SCHOOLS
Diagnosingfailuresinorganisationalbehaviourusinginfluence
diagrams 101
M.Tainsh
Apostoccupancyevaluationoffiveprimaryschoolsbuiltto
coventry’smodelbrief 106
M.Newman,A.Woodcock&P.Dunham
Achildcentredapproachtothedesignofe-learningmaterial
fortheICTcurriculum 112
R.A.Hassana&A.Woodcock
ERGONOMICSANDSECURITY
Posture,position&biometrics:Guidelinesforself-service
technology 121
J.Ward,C.Riley&G.Johnson
Contents VII
Ahuman-centeredapproachforimprovingairport
securityscreening 127
V.Vassiliades,P.Evans,L.Kaufman,J.W.Chan&D.Downes
KeepingtrackofasuspectonCCTV:Howhardcanitbe?! 133
S.Harris,A.Stedmon,S.Sharples&J.Wilson
TrackingasuspiciouspersonusingCCTV:
Butwhatdowemeanbysuspiciousbehaviour? 139
A.Stedmon,S.Harris,A.Carse,S.Sharples&J.Wilson
ExploringessentialskillsofCCTVoperators:Theroleof
sensitivitytonon-verbalcues 145
A.Blechko,I.Darker&A.Gale
HAZARDOUSINDUSTRIES
DoIreallyneedalimo?Fitforpurposeergonomics/human
factorsworkshop 153
A.Jackson&J.Wilkinson
Currenttrendsinhumanreliabilityassessment 158
B.Kirwan&H.Gibson
NuclearActionReliabilityAssessment(NARA),further
developmentofadata-basedHRAtool 164
W.H.Gibson,B.Kirwan,R.Kennedy,J.Edmunds&I.Umbers
Recurringfactorsinreportableeventsofnuclearpowerplants 170
M.Richter&T-O.Solisch
HEALTHANDWELLBEINGOFCONSTRUCTIONWORKERS
Recommendationsforergonomicdesignofworkplacesand
machineryinconstruction 179
A.Piedrabuena,A.Ferreras,P.Castelló,C.García,A.Oltra,
J.Gálvez,L.Tortosa&Á.Page
Evaluatingtechnologyandresearchknowledgegapsfor
preventionoffallsfromscaffolds 185
H.Hsiao
Theimportanceofpowertoolconsumablesonvibrationexposure 191
L.Notini,N.J.Mansfield&D.J.Edwards
VIII Contents
Implementingahealthmanagementtoolkitinthe
constructionindustry 197
P.Bust,A.G.F.Gibb&C.Brace
Surveyofheavyequipmentoperatorswhole-body
vibrationprofiles 203
G.Newell,N.J.Mansfield&L.Notini
Maintenanceworkersandasbestos:Understandinginfluences
onworkerbehaviour 209
C.Tyers&S.O’Regan
EmployingforeignworkersinSwedenconstructionsector 215
R.K.Ahmad&B.Hansson
Ageingworkforceinconstruction–equipmentuseand
thepreventionofearlyretirement 221
J.Leaviss,A.G.F.Gibb&P.D.Bust
CosteffectivenessofsafetyinitiativesintheHongKong
constructionindustry 227
S.Rowlinson&B.Yip
HCI
Human-computerinteraction:Theelephantinthecorner 239
H.David
Theculturalissuesinicondesign 246
H-F.Wang
Charlesbabbageandthe“facilityofusing” 252
R.B.Stammers
INCLUSIVEDESIGN
Reasonableadjustments:Collectinguserexperiencesfor
a“solutionsdatabase” 261
N.Geddes&V.Haines
Aframeworkforestimatingexclusionfromworktasksduring
inclusivedesign 267
D.Nery,P.Langdon&J.Clarkson
Categorisingdesignmethods:Howdesignersviewtherolesof
usermethodsindesign 273
J.Goodman-Deane,P.Langdon,S.Clarke&P.J.Clarkson
Contents IX
Operationalisinganalyticalinclusivedesignevaluation 279
P.Langdon,U.Persad&J.Clarkson
Theassistiveeye:Aninclusivedesignapproach 285
E.Moellenbach,A.Gale&J.P.Hansen
Calibratingcapabilitylosssimulatorstopopulationdata 291
S.Waller,P.Langdon,C.Cardoso&P.J.Clarkson
Measuringpriorexperienceinlearnedproductinteractions 297
P.Langdon,T.Lewis&J.Clarkson
Tactilepavinganecessaryintervention,butdoesitsuiteveryone? 303
M.Faruk,M.Ormerod,R.Newton,H.MacLennan&M.Y.Abbas
Timeismarchingon.Whatreallydeterminesthetimeittakes
usalltogetfromAtoB? 309
H.MacLennan,M.Ormerod,R.Newton,M.Faruk&M.Y.Abbas
Pedestrians:Justasimpleflow? 315
M.Y.Abbas,M.Ormerod,R.Newton,M.Faruk&H.MacLennan
PatternandtrendofpedestriancasualtiesintheUK:Acaseof
misunderstoodergonomics? 321
M.Y.Abbas,M.Ormerod,R.Newton,H.MacLennan&M.Faruk
Saywhatyousee?Theeffectsofbeingabletoseewhat’s
happeningonvocabularydesignforspeechinput 327
A.Stedmon&M.Aujla
Inclusivecommunication–theotherbreakthrough 333
R.Chesters,R.Baines&J.Mitchell
Inclusion–blendingdisableduserandprofessionalinsights 338
R.Baines,R.Chesters&J.Mitchell
21‘buildingblocks’for21stcenturyinclusion 343
J.Mitchell,R.Baines&R.Chesters
MEDICALERGONOMICS
Taskenvelopes:Themissinglink 351
S.Hignett&P.Waterson
Reducingerrorsinsurgicalcare:Theoryandevidence 357
K.Catchpole,A.Mishra,S.Kreckler&P.McCulloch
Description:Presenting the Proceedings of the Ergonomics Society's annual conference, the series embraces the wide range of topics covered by ergonomics. Individual papers provide insight into current practice, present new research findings and form an invaluable reference source. A wide range of topics are cov