Table Of ContentLAP–BBH–001
Feb 2018
Community
Engagement Plan
Balsall Common
Berkswell
and Hampton in Arden
HS2 Ltd’s approach to community engagement and what it means for your area
1
Respecting our communities Welcome to the Community Engagement Plan
HS2 is the largest infrastructure project in Europe, 345 miles of new high We are the largest construction project within Europe and, by association,
speed railway connecting 8 out of 10 of the UK’s largest cities. we are facing the largest community engagement challenge currently
in the UK. How we and our contractors behave is as important to the
This means, unfortunately, that we cannot avoid affecting local residents
railway’s success as delivering the project on time and ensuring value
and businesses, and so we have to be an exemplar project in our approach
for money for the tax payer.
to engagement with communities.
Our aspiration is to be a good neighbour every single day, by respecting
For me this means HS2 and our suppliers being actively involved with
the people and communities we impact and being sensitive to their needs,
the community to build mutually beneficial, long term relationships.
earning our social licence to operate.
By doing so we will better understand local concerns and how we
can work together to minimise disruption to peoples’ lives, and where We want to be clear about how you can get involved in the project and
we make mistakes, learning from these will help us to constantly how we will keep you informed of progress or opportunities such as jobs,
improve our engagement approach. apprenticeships or small business contracts. We will work hard with our
suppliers to ensure communications are tailored to local needs through
One of our guiding principles is to be a good neighbour and respect the
community newsletters or noticeboards and, where possible, we will join
communities we are working with and the environment in which they live.
Mark Thurston Julie King
local groups or meetings that are already in existence, such as local resident
The legacy of HS2 will be judged on how the communities up and down
Chief Executive Officer, association or parish council meetings. Director of Community
the route feel they have been treated by us and our contractors.
High Speed Two (HS2) Ltd Engagement, High Speed Two
For me as Chief Executive this legacy is as important as our ability To be successful, we need to work with communities and build respectful,
(HS2) Ltd
to deliver the railway safely, on time and to budget. long-term relationships. I appreciate this will take time; we will need to
demonstrate we are listening to and acting on the concerns of communities.
Engagement Managers will be based out in the communities, providing
timely responses to questions or complaints and acting as the voice of their
community within the organisation. We have set out the ten commitments
that we will use as the basis to measure our success, and that of our
suppliers, in how we deliver the new railway.
Building strong partnerships
These commitments will drive our thinking, actions and decision making,
and those of our suppliers. Together, we will work hard to build trust
HS2 will be working across four diverse West Midlands region authorities and create opportunities for two way conversations with communities
from Warwickshire in the south to Staffordshire in the north, with brand over the life of the project.
new stations being built at Curzon Street in Central Birmingham and
Interchange in Solihull together with a maintenance depot and control
centre at Washwood Heath in East Birmingham. We are focused on being
good neighbours and are mindful of the impacts HS2 will have on
these communities.
Through our ten commitments we have set very high targets for both
ourselves and our suppliers in the way we work with, and alongside,
communities. We are working closely to understand each community
and their concerns, and communicate effectively with people in a way
that meets their individual needs. I expect everyone delivering HS2 to
do so in ways that demonstrate good neighbourly behaviour – being open,
honest and respectful as we build the railway across the region. Mike Lyons
Area Programme Director,
High Speed Two (HS2) Ltd
Contents
1. Our Strategy page 2
2. Property Compensation Schemes page 7
3. What this means for you page 8
4. Our Community Commitments page 10
5. L ocal area map page 12
6. Construction activities timeline page 14
7. How we will engage with you page 16
8. How we will measure our success page 20
9. C ontacting us page 23
10. K eeping your information safe page 24
Network map
New station (Phase One)
New station (Phase 2b)
Destinations served by HS2 services
on existing network
HS2 Line (Phase One)
HS2 Line (Phase 2a)
HS2 Line (Phase 2b)
Balsall Common
HS2 services on existing network
Berkswell
Old Oak Common
& Hampton in Arden
We provide further information live on
our website here:
https://hs2instaffs.commonplace.is
Please note, dates shown are subject
You can check maps to see the planned routes for the
to change.
High Speed Two (HS2) rail network at www.gov.uk/check-hs2-route
1
Our Strategy
The planning and Our vision is for HS2 to be a catalyst for growth across Britain. In order to deliver HS2 Community engagement is about creating a long-term and trusted
construction of HS2 successfully, we need communication with the communities in which the railway will be
We translate this vision into our mission, which is to deliver a
built and operated.
is a huge operation. new railway to better connect people. to understand and
It is currently the manage the full Our aspiration is to be a good neighbour every single day, by respecting the
We will do this, in part, by carrying out an exceptional community
people and communities we impact and being sensitive to their needs. We
largest infrastructure engagement programme and by being a good neighbour. impact of the project.
know that we will be judged not only by what we deliver but by the way in
project in Europe.
which we deliver.
To make sure we understand the views of the communities aff ected
by the new line, and ensure those views are taken into account in our
planning, we have devised the HS2 Community Engagement Strategy.
The Strategy sets out the principles, approach and overall plans for What we mean When we talk about community we mean any person, people, business
the ways we will engage with local communities. by community or organisation who:
Here is how our vision, mission and values translate into the behaviours
We will demonstrate we want to see across HS2 Ltd and our supply chain every day. » will be aff ected by the new » is elected to represent the
railway or its construction; communities in which the
our values of
Leadership, Respect, » has a special interest in HS2, new railway will operate; and
We want you to be able to recognise an HS2 person – whether they such as environmental or » is responsible for holding us
Integrity and Safety
are a member of staff , a contractor or a supplier – because they are technical stakeholders; to account.
in the way we and
delivering these behaviours every day.
our suppliers behave.
How we We are committed to engaging with all these communities on the
will engage various aspects of the new railway, and we will do so using four
types of engagement.
Leadership Respect Informing Involving
We will lead collaborative, coordinated We will listen and respond in a We will keep communities informed We will create opportunities for
engagement that is empathetic, timely and accessible manner, on the issues that aff ect them local communities to get involved
compassionate, open, anticipating concerns and through clear, timely and throughout the design and delivery
accountable and transparent. eliminating surprises, creating tailored communications. of the project, so that we take
and monitoring goodwill and trust. into consideration how they live,
work and play.
Integrity Safety Consulting Responding
We will be open and honest, fairly We will prioritise the health, safety We will arrange formal, written, We will provide free and accessible
interpreting stakeholder discussions, and wellbeing of communities and public consultations on the project. options for communities to contact
and delivering on promises in a our workforce; our approach will These will include making plans us to seek information and raise their
timely and collaborative manner. be inclusive and accessible; we available for public review and concerns. We will respond to their
will identify risks and feed them seeking views from a range of requests and comments in a timely
back into the business. interested parties to inform their and comprehensive way.
development and delivery.
2 3
HS2 benefits
The HS2 programme will deliver a wide range of benefits to communities
and businesses along the route as well as to the UK as a whole. These
benefits range from jobs and skills now, through to making it easier for
people, skills, goods and services to move around the country – giving
people more choice about where they live, work or run their business.
More jobs and apprenticeships
Delivering HS2 will create The creation of the National College power. This will benefit the wider
approximately 25,000 jobs across for High Speed Rail, with campuses economy and improve the
the construction industry and supply at Doncaster and Birmingham, national skills base.
chain, followed by ongoing together with the 2,000
More information on jobs at HS2 Ltd
employment opportunities that will apprenticeships resulting from HS2,
and the apprenticeship programme
result from operating the railway. will help people improve their skills
can be found here:
and boost their individual earning
careers.hs2.org.uk/
More opportunities for business
HS2 will provide new opportunities opportunities to connect with larger This facility is supporting new jobs
for jobs and for regenerating local businesses as they become part of and apprenticeships.
environments, boosting economic the wider HS2 supply chain.
More information on how to
development long term.
For example, in Doncaster a register for business opportunities
Small and medium-sized businesses pre-fabrication facility will help with HS2 can be found here:
will be able to access a wider range prepare key construction www.gov.uk/government/
of people, services, skills and materials to be used in the collections/hs2-business
suppliers. They also have new southern end of the route.
More trains and more seats
HS2 passengers will benefit from HS2 will bring more destinations The new line is being designed
more frequent, faster and more within easy reach, increasing to withstand adverse weather,
reliable train services, with employment and leisure options. making the railway more reliable
greater choice and convenience As travellers switch to HS2, the and reducing the risk of personal
across the rail network. existing rail network will also see and business costs associated
benefits: crowding will reduce and with disruption.
capacity for freight will increase,
taking many lorries off busy roads.
4 5
Property Compensation Schemes
2
Communities and businesses located If you are in a rural support zone, you If your property is affected but is
near the approved or proposed route can apply for either for a cash offer outside all of these zones and
will have access to a range of or voluntary purchase, or for the safeguarded areas, or is not covered
statutory and discretionary Need to Sell scheme. by one of these schemes,
property schemes. Which scheme you can still apply for the Need
If you are in a homeowner payment
applies depends on the location to Sell scheme.
zone between London and the West
of the property, as summarised in
Midlands you can apply for the More information on all these
the diagram below.
Homeowner Payment scheme. schemes, as well as maps to help
We can help you to find out in which You cannot yet apply for this if you identify your location and distance
of the following four areas your are affected by the railway between from the new railway, can be found
property is located: safeguarded the West Midlands and Crewe, here: www.gov.uk/claim-
area; rural support zone; Leeds and Manchester. compensation-if-affected-by-hs2
homeowner payment zone;
This scheme is available once You can also call the Freephone
or outside these zones.
this section of the railway Community Helpline on
If you are in a safeguarded area receives consent from the UK 08081 434 434 for more
you can apply to sell your Government through Royal Assent. information or to ask a question.
property through the Express
Purchase scheme.
LINE OF ROUTE
Available once line in
LINE OF ROUTE
public use for a year
Available once line in
Safeguarded area yyExpress Purchase2 Ppaurbt l1ic c uosmep feonr saa ytieoanr
and extended yyExtended Homeowner (where there is no
hSoamfegeouawrndeerd area y y PErxoptreecstsi oPnu rZcohnaes e2 lPaanrdt 1ta ckoem)pensation
parnodt eecxttieonnd zeodn e1 yyyyREexntetn Bdaecdk Homeowner (where there is no
homeowner Protection Zone land take)
Rpuroratel ction zone1 yyyyCRaesnht oBfafcekr OR Part 1 compensation
support voluntary purchase3 (where there is
zRounrea l( RSZ) yyyyNCeaeshd otoff eSre Oll sRc heme nPoa rlta 1n dco tmakpee)nsation
120m
support voluntary purchase3 (where there is
yyRent Back
zone (RSZ) yyNeed to Sell scheme no land take)
120m
Homeowner yyyyHRoemnte Boawcnker Payments4 Part 1 compensation
payment yyZone 1: 120m to 180m – £22,500 (where there is
zHoonmeeowner yyHyyoZmoenoew 2n: e1r8 P0may mtoe 2n4t0sm4 – £15,000 nPoa rlta 1n dco tmakpee)nsation
payment yyZone 1: 120m to 180m – £22,500 (where there is
yyZone 3: 240m to 300m – £7,500
zone yyNyeyeZdo ntoe S2e: l1l 8s0chme tmoe 2 40m – £15,000 no land take)
300m
yyRyeynZto Bnaec 3k: 240m to 300m – £7,500
yyNeed to Sell scheme
300m
Beyond yyyyNReeendt Btoa cSke ll scheme Part 1 compensation
yyRent Back (where there is
Beyond yyNeed to Sell scheme nPoa rlta 1n dco tmakpee)nsation
1 Usually 60m in rural areas. 2 Surface safeguarding only. 4 Applies to ryuryalR aerenast o Bnlya acnkd does not extend to areas beyond deep tunne(wls. h 5 eOrnely atvhaeilarbele i asf t er
1Usually 60m in rural areas. 2Surface safeguarding only. 3Applies to rural areas only and
no land take)
Rdooyael sA snseontt oef xthtee Bnilld. A tpop liaesr etoa rsur abl earyeaosn odnl yd aende dpo etsu nnotn eextlesn.d 4 tOo anrelyas a bveyaoinlda dbeleep atufntneelrs .Royal Assent of
1 Usually 60m in rural areas. 2 Surface safeguarding only. 4 Applies to rural areas only and does not extend to areas beyond deep tunnels. 5 Only available after
the Bill. Applies to rural areas only and does not extend to areas beyond deep tunnels.
Royal Assent of the Bill. Applies to rural areas only and does not extend to areas beyond deep tunnels.
The above zones are generally based on distance from the line:
» the safeguarded area is » the rural support zone » the homeowner payment
the land expected to extends 120 metres from zone applies in rural areas
be needed to build and the centre-line of the line only and is between 120
operate the railway; of route; and and 300 metres from the
centre of the railway.
66 7
What this means for you
3
Your Area Team – Our Community Engagement Team acts as the voice of the local
We recognise that as we develop, design and build the new railway we will
communities within HS2 and our supply chain. Each community along the
have an impact on the communities where we work. Organisational
line of route has a dedicated Engagement Manager. This is the first version
We are committed to being a good neighbour, treating our communities chart of the Local Area Plan. We will continue to work with the local community,
with respect and consideration. We will keep checking that we are doing that the Local Councils and key stakeholders in the area to develop future plans.
and looking for ways to improve.
The Community Engagement Strategy is being delivered through Local Area “I welcome the Community
Engagement Plans such as this. Engagement Strategy which YOUR LOCAL
represents a positive step ENGAGEMENT
MANAGER
forward for the organisation.
It remains vital that HS2
continues to listen and
respond to the communities
affected by the new railway. Jonathan Lord
I will monitor and review how Senior Engagement Manager Susan joined HS2 in 2016 to
work with key stakeholders and
the project is being delivered
communities along the route in
in line with the commitments
this area. Prior to joining HS2,
set out in this strategy”
Susan worked for the West
Deborah Fazan, HS2
Midlands Transport Authority
Residents Commissioner
as a communications officer
for key infrastructure projects
including Midland Metro.
Tahir Ahmed & Rachel Johnson
Engagement Managers
Joan Gooden & Rachna Shah Susan Bridges
Engagement Executives Engagement Manager
Some of the things you will read about in this Plan include:
» when we will start to » notification of environmental » how often your Local
investigate and carry out soil mitigation works, where our Engagement Manager will be
samples to assess soil levels contractor will start work to in the area so you can ask
in the ground; transport environmental questions and raise your
» when sites will be cleared in materials and habitat to concerns in person.
another location, create
Berkswell, Balsall Common
footpath diversions and clear
and Hampton in Arden to
sites for the establishment of
carry out archaeology and
compounds’ needs; and
ecology surveys in these
areas;
8 9
Our Community Commitments
4
In our Residents’ Charter we set out 10 Community
Commitments. We will use these to help measure
our success, and that of our suppliers, in how
we deliver the new railway.
We will:
Continue to build respectful, Work with our communities Leave a positive and Respond to questions and
long-term relationships with to develop local two-way sustainable legacy for complaints quickly and
our communities, and actively engagement and communication the communities in effi ciently, with an
encourage our workforce to programmes, and ensure these which we operate. acknowledgement within 2
listen to local concerns and be are accessible and tailored working days, and responding
considerate and accountable to local needs. within a maximum of 20 working
for their actions at all times. days if we cannot answer the
query straight away.
Make sure communities are Operate a Freephone Community Promote awareness of all our Display the Residents’
made aware in advance of Helpline 24 hours a day, property schemes so that Commissioner’s and
any activities taking place 365 days a year. anyone who may be eligible Construction Commissioner’s
in their area. has all the information they contact details on all relevant
need and is aware of the materials, along with the HS2
support available to them. Helpline information and
complaints procedure.
Make health and safety a Respect the wellbeing of our
priority for our communities communities, minimising
and our workforce. disruption to their lives with
local mitigation plans and
activities, ensuring we meet
the standards set out in the
Code of Construction Practice.
More information on what we are doing in your area to deliver these
commitments can be found on the subsequent pages of this plan.
10 11
Local area map
5
N
NORTH BERKSWELL
Moland’s WARWICKSHIRE HALL
Geary’s Level Lake Mere Lake GOLF CLUB CORNETS END LANE
HS2
ROUTE
2
1
BERKSWELL
STATION
4
MERIDEN ROAD
HS2
ROUTE A452
1 1 A452/PARK LANE ROUNDABOUT
3
1 3
BALSALL COMMON
HARTWELL
HOUSE COVENTRY - BIRMINGHAM LINE
HAMPTON IN ARDEN
This map is for illustrative purposes only
What will happen in your area? Key
This map shows the location of the construction sites that we will be establishing across your area
HS2 route Phase 1 (Above the ground)
and explains the different activities that will be happening there. The timeline on the next page shows
when we expect to be carrying out these works over the next coming months.
Main roads
Surveys
1 Points of local interest/transport
Over the next six months our contractors will be carrying out geophysical surveys along this part of
the route of HS2. This is to identify the physical characteristics of the land we are going to build
Villages/towns
HS2 on, and the results of this work will inform the design of the route.
Kenilworth Greenway Existing train lines
2
Works will start on the vegetation clearance along the temporary diversion route of the Kenilworth
Greenway.
Archaeology Surveys
3
Further investigations on the archaeology that may exist in the Berkswell and Balsall Common
areas will get underway. Ground investigation surveys and trial trenches, which remove the
surface soil to a depth of around 1 metre, will help to uncover anything that may be of interest.
This work will be taking place during the spring.
4 Ecological Mitigation
Planting of some new shrubs and trees will take place in this area. This work is to ensure that the
plants are established prior to the start of main works.
1122 111333
Description:HS2 is the largest infrastructure project in Europe, 345 miles of new high speed railway connecting 8 out of 10 of the UK's largest cities. This means