Community Engagement in Eye Care Services

16 Pages·2013·2.31 MB·English

Community Engagement in Eye Care
Services
-an experience by Aravind Eye Hospital, India
R.Meenakshi Sundaram
Senior Manager – Outreach
Aravind Eye Care System, India
WHY
Should We Engage the Community?
• In every household, someone needs
eye care
Rationale
• Community needs to own the
problem and find the best solution
• Increased uptake of eye care
Community services
Engagement
• Higher compliance to treatment
results in
• Sustainable eye care services
Aravind’s Strategies in Community Engagement
WHO
HOW
Identification Motivation Retention
WHAT
Outreach Service area and
Collaboration with
Community Partners
Camps
2011-12
Out- Glasses Diabetic DR
S.No. Community Partners Camps Surgery
patients delivered screened examined
1 Lions and Rotary Clubs 593 139,874 35,908 21,154 4,975 838
2 Spiritual Organizations 206 44,457 11,655 7,887 279 38
3 Banks, Industries and Business Groups 189 46,535 5,065 10,688 446 50
4 Educational Institutions 643 107,156 3,143 20,335 238 23
5 Hospitals, Trusts and Youth Groups 253 61,800 12,614 13,268 2,696 470
6 Village leaders and Individuals 139 19,808 3,063 4,219 - -
7 Government Agencies 437 49,084 1,123 1,384 64 4
8 Others 344 66,554 13,043 11,705 1,187 172
Total 2,804 535,268 85,614 90,640 9,885 1,595
Rate of compliance 84.6% 86.3%
Why should we work with local community
• Ownership
• Good compliance
• Support facilities
• Public Relations
• Walk-in Referrals
• Crisis Management
• Cost Reduction/Mgmt.
• Sustainable programme
Evolution
• Donors
• Friends and relatives
• Satisfied patients
• Internal and external stakeholders
• Community well wishers

To eliminate the socio-economic barriers and
increase the uptake of eye care services
Challenge: Gain Entry