Community Benefits Report Standardized Summary Addison Gilbert

47 Pages·2010·0.22 MB·English

CommunityBenefitsReportStandardizedSummary
AddisonGilbertHospital
BeverlyHospital
BeverlyHospitalatDanvers
NortheastHospitalCorporation
85HerrickStreet
Beverly,MA01915
ReportforFiscalYear2009
CommunityBenefitsMission
TheCommunityBenefitsProgramatNortheastHospitalCorporation(NHC)incorporatestheCommunityHealthconceptsofwellness,
adaptation,self-careandhealthpromotion. StrategiesusedinCommunityBenefitshealthactivitiesincludeprevention,earlydetection,
earlyinterventionandlong-termmanagement. Healthissuesaddressedencompasstherealmsofsafety,chronicdisease,infectious
diseaseandsubstanceabuse.
AlsoincludedwiththeCommunityBenefitsMissionStatementistheMissionStatementNHC.ThecorporateMissionStatementis
foundedintheconceptsofquality,caringandcommunity.
KeyCollaborationsandPartnerships
TheCommunityBenefitsprogramisorganizedbytheDepartmentofExternalAffairsof NHCwiththeresponsibilityforoverall
managementcenteredwiththeManagerofCommunityRelations.
CommunityHealthNeedsAssessment
In2007,JohnSnowInc.(JSI)wascontractedbyBeverlyHospitaltoconductacomprehensiveneedsassessmentthatwouldidentifythe
majorconcernsandprioritiesontheNorthShoresothatBeverlyHospitalcoulddevelopcommunityhealthprogrammingandservices
thatwouldmoreeffectivelymeettheneedsofthecommunity. TheassessmentprocessisintendedtoinformBeverlyHospital’sfive-year
strategicplantoensurethatitsservicesandcommunityhealthprogramsremainresponsivetothecommunitiestheyserveandthatstrong
partnershipsarebuiltandrenewedwiththecommunitiesandotherstakeholdersinthearea. Thefollowingisasummaryoftheprocess
andmethodsusedduringthethreephaseassessment.
PhaseI– PreliminaryNeedsAssessment
 Conductapreliminaryneedsassessmentthatreliesonpubliclyavailabledata.
 Conductaseriesofstructuredkeyinformantinterviewsinternallywithselectstaffandboardmembers.
PhaseII– TargetedCommunityEngagement
 Conductaseriesofstructuredkeyinformantinterviewsexternallywithcommunityleaders,healthandsocialserviceproviders
andotherkeystakeholdersinthecommunity.
 Collectprimarydatadirectlyfromthecommunityresidentsthroughaseriesofdirectmailsurveys.
 DevelopafinalNeedsAssessmentReportandconductastrategicplanningretreat.
PhaseIII –StrategicPlanDevelopmentandReporting
 ConsolidatealloftheprojectfindingsanddeliverablesintoacomprehensiveCommunityNeedsAssessmentandCommunity
EngagementStrategicPlanthatwillinclude:
o Alistofthecommunityhealthcareneedsandprioritiesidentifiedoverallandbythecommunity.
o Supportingdocumentationanddata.
o Recommendingpriorityhealthneedsandasetofpreliminaryprogrammaticrecommendationsforreview.
 Developareportingstrategy;developaseriesofpresentations/materials;presenttothecommunity.
CommunityBenefitsPlan
Asmentionedearlier,theresultsofthesurveyandtheworkwithlocalcommunitygroupsindicatedfourthemesforhealthycommunity
intervention:
1. LifestyleBehaviorModification
2. MentalHealth
3. ChronicDiseaseManagement
4. AccesstoHealthcareServices
Todate,thisorganizationcontinuestopursueprogramsthatfocusonthosefourthemesinourcommunityoutreachandinCommunity
Benefitsprograms(seeSection(s)5and8).
Short-termgoals:
 Screeningsweredevelopedinthefollowingareas:skincancerscreenings,oralcancerscreenings,papsmearclinics,depression
seminars,diabetesscreenings,bonedensityscreenings,bloodpressureclinics,fluclinics,CPRprograms,cardiovascularrisk
assessment,osteoporosisriskassessment,diabetesriskassessment,bodymassindexandbreastcancerriskassessment.
 Anumberofdiseasemanagementinitiativeshavebeeninstitutedincludingcardiacrehabilitation,heartfailuremanagement,
pulmonaryrehabilitation,osteoporosismanagement,vascularhealthandwomen’shealthscreenings. In2003,Northeast
HospitalCorporation(NHC)createdtheLifestyleManagementInstitute(LMI).TheLMIprovidesprogramsandeducation,and
proactivelyidentifiespopulationswith,oratriskof,establishedmedicalconditions. TheLMIoffersafullrangeofservicesto
thecommunity,includingriskassessment,preventioneducation,diagnostictesting,coordinatedmedicaltreatmentand
continuousmonitoring. Effectivediseasemanagementusingappropriatemedicalprotocolsreducesthenumberofhospital
admissionsandemergencyroomvisits,shortensthelengthofhospitalstaysandimprovestheoverallhealthandqualityoflife
forpeoplewithchronicillness.
Withineachofthechronicdiseaseareas,aninitiativewasdevelopedtoidentifyandmanagethetreatmentofeachpatientand
family.
AdatabasehasbeendevelopedbytheLMIforpatientmaintenanceandappropriatefollow-up.
KeyAccomplishmentsofReportingYear
Byofferingavarietyofhealthandwellnessprograms,AddisonGilbertHospital,BeverlyHospitalandBeverlyHospitalatDanvers
providespatients,familiesandcommunitymemberstheopportunitytoremainhealthyandwell. Manyprogramsareprovidedforfreeor
foranominalfeeduring FY2009andtheyincluded,butwerenotlimitedto: CommunityHealthandEducationalFairs;AdultCPR&
Baby/ChildSaverCPR;Vascular(PVD)Screenings;BloodPressureClinics;BoneDensityScreenings;DiabetesScreenings;Foot
Screenings;FluClinic;SeniorAdultLuncheonLectures;OsteoporosisPrevention&Exercise;PrenatalYoga;SkinCancerScreenings;
HearingScreenings;SpeechandLanguageScreeningsforChildren;andeducationalprogramsincorrelationtohealthyinitiatives.
PlansforNextReportingYear
AnticipatedGoalsandProgramInitiatives
1. Worktowardsbuildingprogramsthatstemfromtheresultsofthecommunityhealthneedsassessment.
2. Continuetocultivatenewcommunityrelationships,aswellasmaintaincurrentrelationshipswithcommunityorganizations,
membersandbusinesses.
3. Createadditionalcommunity-basedhealthoutreachprograms.
4. Partnerwithlocalcommunitiesonmedicationtakebackprograms.
5. ContinuewithhealthanddiseasemanagementprogramsthroughtheLMIwithinspecificidentifiedareas.
6. ContinueourestablishedeffortsoffinancialcounselinginGloucesterandBeverly.
7. Maintainourprimarypreventionprogramsthroughhealthscreenings,counseling,healthfairsandlectures.
8. Maintainandfurtherdevelopourdiseasespecificsupportgroups.
9. Continuetolookforandparticipateinsponsorshipopportunities.
10. Continuetobuildrelationshipswithlocalnonprofitorganizationssuchas;BeverlyBoostraps,TheOpenDoor,NorthShore
UnitedWay,NorthShoreCommunityHealthNetwork,DanversCaresandtheHealthyGloucesterCollaborative.
www.beverlyhospital.org
Community Benefits Report: FY09
AddisonGilbertHospital
BeverlyHospital
BeverlyHospitalatDanvers
User Guide
Intro …………………….. Northeast Hospital Corporation
Section1 …………………….. MissionStatement(s)
Section2 …………………….. Internal Oversight
Section3 …………………….. CommunityHealthParticipation
Section4 …………………….. CommunityBenefits Plan
Section5 …………………….. Progress Report: ActivityFY2009
Section6 …………………….. LifestyleManagement Institute(LMI)
Section7 …………………….. Access to HealthcareService
Section8 …………………….. CommunityOutreachPrograms
Section9 …………………….. Cancer Committee
Section10 …………………….. Friends of BeverlyHospital
Section11 …………………….. RiverHouseShelter
Section12 ……………………...Financial Information FY09
Section13 ………………….. Next ReportingYearFY 2010
Section14 ………………….. Contact Information
Appendices …………………….. Additional Information
AppendixI Totals for all of FY07–FY09
AppendixII FY09MonthlyTotals
AppendixIII BeverlySponsorshipTotalsFY07–FY09
AppendixIV Danvers SponsorshipTotalsFY07–FY09
AppendixV Gloucester SponsorshipTotalsFY07–FY09
AppendixVI Social Accountability
AppendixVII CommunityBenefits Workgroup
Ourhospitals are about peopletakingcareofpeople,oftenat themost vulnerabletimes intheirlives –this isa
responsibility Northeast Hospital Corporation(NHC)takes veryseriously. Dayinanddayout,the peopleofNHC
areonthe front lines caringforthesick,poor,uninsuredandotherpatients in our communities. Weareavital part
of thecommunities weserve andtheservices weprovideextendwell beyondthewalls ofourhospitals.
CommunityBenefits at NHC andits affiliates servemanycommunities, withneeds as diverse as theindividuals
wholivewithinthem. Byprovidingtargetedhealthandeducationprograms that respond totheuniqueneeds of
thesecommunities, NHCstrives toimprovethehealthofNorthShoreresidents. Ourcommunityoutreachmission
–toprovidearearesidents theeducationandtools theyneedtoremainhealthyand well–is evidencedinthewide
rangeofprograms weoffer. From children’s healthtocardiachealthtoseniorhealth,wearepositivelyaffecting
thelives ofthoseindividuals and families whorelyonus toreceivethehighest qualityhealthcare,services and
education.
NHC consists ofAddison Gilbert Hospital andBeverlyHospital,which arefull service communityhospitals
providingquality,patient-centeredcaretoNorthShoreresidents. Services includematernity,pediatrics, surgical,
cardiology,orthopedics, as well as otherspecialties. Thehospitals boast amedical staff 641physicians, 2,721
employees (full-time,part-timeandperdiem), and 352volunteers. BeverlyHospitalat Danvers, anambulatory
care centerlocatedinDanvers is also anintegral part ofNHC.Addison Gilbert Hospital,BeverlyHospitaland
BeverlyHospital at Danvers aremembers ofNHC,whichis anintegratedhealthcaresystem comprisedofa
networkofhospitals, behavioral health,long-term care andhumanservice affiliates offeringNorthShoreresidents
general andspecializedmedical care.
NHC’s primaryservice areaincludes theNorthShorecommunities of Beverly, Boxford,Danvers, Essex,
Gloucester, Hamilton, Ipswich, Lynn,Manchester,Middleton,Peabody,Rockport,Salem,Swampscott, Topsfield
andWenham.
Section1
MissionStatement(s)
CommunityBenefits Mission Statement
(Approved bytheBoard of Trustees, June6,1997)
TheCommunityBenefits Program at Addison Gilbert Hospital andBeverlyHospital incorporates theCommunity
Healthconcepts ofwellness,adaptation, self-care andhealthpromotion. Strategies usedinCommunityBenefits
healthactivities include prevention,earlydetection,earlyinterventionand long-term management. Healthissues
addressed encompass the realms ofsafety,chronic disease,infectious diseaseandsubstanceabuse.
Also includedwiththeCommunityBenefits MissionStatement is theMissionStatement of NHC.Thecorporate
MissionStatement is foundedintheconcepts ofquality,caringandcommunity.
NortheastHealth SystemMission Statement
Northeast HealthSystem is anetworkofpeopleandcare givingorganizations joinedtogetherbya shared
commitment toimprovethehealthoftheindividuals andcommunities weserve. Weprovide efficient,high
qualitycarethrough auniquelycomprehensivesystem ofcommunity-basedhospitals, physicianpractices, human
services, andseniorcare/referral organizations. Westriveto:
 Access andtakeresponsibilityforcommunityhealthneeds;
 Forgehealingpartnerships withpatients andcommunities;
 Carefor eventhemost vulnerableamongus;
 Providecareinthe most appropriatesettingas closetohomeas possible;
 Respect thedignityofthosewhoworkwithinour organizationandthoseweserve.
Thesegoals areachieved through careful trusteeshipof our charitableresources.
Section2
Internal Oversight
Internal Oversight - Managementof CommunityBenefits Program
TheCommunityBenefits program is organizedbytheDepartment of ExternalAffairs ofNortheast Health System
withtheresponsibilityforoverall management of theprogramcenteredwiththe ManagerofCommunity
Relations.
CommunityHealth Needs Assessment
Information Source
In2007,JohnSnow Inc. (JSI) was contractedby NHCtoconduct acomprehensiveneeds assessment that would
identifythemajorconcerns andpriorities ontheNorthShoreso that NHCcoulddevelopcommunityhealth
programmingandservices that wouldmoreeffectivelymeet theneeds ofthecommunity. The assessment process
is intendedtoinform NHC’s five-yearstrategicplantoensurethat its services andcommunityhealthprograms
remainresponsivetothe communities theyserveandthat strongpartnerships arebuilt andrenewed withthe
communities andotherstakeholders inthe area. Thefollowingis asummaryoftheprocess andmethods used
duringthethreephaseassessment.
Phase I–PreliminaryNeeds Assessment
 Conduct apreliminaryneeds assessment that relies onpubliclyavailabledata.
 Conduct aseries ofstructuredkeyinformant interviews internallywithselect staff andboardmembers.
Phase II–TargetedCommunityEngagement
 Conduct aseries ofstructuredkeyinformant interviews externallywithcommunityleaders, health and
social serviceproviders andotherkeystakeholders inthecommunity.
 Collect primarydatadirectlyfrom thecommunityresidents throughaseries ofcommunitymail surveys.
 Developafinal Needs Assessment Report andconduct astrategicplanningretreat.
Phase III –StrategicPlanDevelopment andReporting
 Consolidateall oftheproject findings anddeliverables intoacomprehensiveCommunityNeeds
Assessment andCommunityEngagement StrategicPlanthat will include:
o Alist ofthecommunityhealthcareneeds andpriorities identifiedoverall andbythecommunity.
o Supportingdocumentationanddata.
o Recommendingpriorityhealthneeds and aset of preliminaryprogrammaticrecommendations for
review.
 Developareportingstrategy; developaseries ofpresentations / materials; present tothecommunity.
Section3
CommunityHealthParticipation