Common Purpose: How Great Leaders Get Organizations to Achieve the Extraordinary

243 Pages·2010·7.49 MB·English

by  Joel Kurtzman

(Continued from front fl ap) “In Common Purpose, Joel Kurtzman takes his
ADVANCE PRAISE FOR COMMMOONN PPUURRPPOOSSEE
University, Tom Kelley of IDEO, and distin-
many years of research, personal observation,
guished professor and author Warren Bennis.
interviews, and interactions with leaders and
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In a world besieged by failures of leadership,
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leaders who hope to last must understand how
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to create sustainable, healthy organizations.
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With new insights on how to approach a leader- leaders create a feeling of ‘we’ among the
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ship mindset, as well as how to implement it, members of their group, team, or organization.
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Common Purpose sheds new light on the mean- kkknnooooowwww ooooffffff nnnnnnnoooooo oooooootttttttthhhhhhhheeeeeeeeerrrr ttthhhhhaaattt iiillllllluuuummmiiiinnnnnaaaaatttttteeess ttttttthhhhhheeee dddddddaaaaaaarrrrrrkkkkkkkknnnnnneeeeeeeesssssssssssss ooooooonnnnnnn tttttttthhhhhhheeeeeeeee ppppppppppppaaaaaaaaaaatttttttthhhhhhhhh tttttttoooooooo tttttttthhhhhhhhheeeeeeeeee rrrrrrrrreeeeeeeeccccccccccoooooooovvvvvvvvvvveeeeeeeeeeeeeeeeerrrrrrrrrrryyyyyyyyyyyy ooooofffff WWWWWWWWWWWWWWEEEEEEEEEEEEEEEE iiiiiiiiinnnnnnnnnn aaaaaaaaaaaa wwwwwwwwwwwwwwwwwwwooooooooooooooorrrrrrrrrrrrrllllllllllldddddddddddddddd C The road to common purpose in leaders and
ing of leadership, the crucial qualities of leaders,
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and most importantly, how to lead. ————WARREN BENNIS,,, DDDDDDDDiisssstttttttiiiiinnnnnggggguuuuuuuiiiiiissssssshhhhhheeeeeedddddd PPPPPPPPPPrrrroooooooffffffeeeeeeesssssssssssssssooooooorrrrrrr ooooooooffffffff BBBBBBBBBBuuuuuuusssssssssiiiiiiiinnnnnnnneeeeeeeesssssssssssssssssssss AAAAAAAAAAdddddddddmmmmmmmmiiiiiinnnnnnnnniiiiiiiissssssssssstttttttttrrrrrrrrraaaaaaaaatttttttttiiiiiiiiooooooooonnnnnnnnnn,,,,,,, UUUUUUUUUUUUUnnnnnnnnnnnniiiiiiiiivvvvvvvveeeeeeeeerrrrrssssssssiiiiitttttttttyyyyyyyy oooooooooffffffff O
provides a road map to stay on that journey
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—and to succeed along the way.”
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IN THIS GROUNDBREAKING BOOK,
business and management expert Joel
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JOEL KURTZMAN is chairman of the Kurtzman team, or community into a creative, dynamic,

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the Milken Institute and publisher of The Milken yyyyyyyyoooooooouuuuuuuuuuuurrrrrrrr cccccccccccccooooooooooommmmmmmmppppppaaaaaaannnnnnnnyyyyyyyyy tttttttoooooo ssssssssttttttaaaaaaaayyyyyyyy aaaaaaaaahhhhhhhheeeeeeeaaaaaaadddddddd bbbbbbbbbbyyyyyyyyyyy aaaaaaaaaaaannnnnnnnntttttttttiiiiiiccccccccciiiiiiippppppppppppppaaaaaaaaaaaaaaaaattttttttiiiiiinnnnnnnnnnnnnngggggggggggg ccccccccchhhhhhhhaaaaaaaaannnnnnnnnnnnggggggggeeeeeeeee aaaaaaaannnnnnnnnddddddddd sssssssssuuuuuuusssssssssstttttttttaaaaaaaaaaaaiiiiiiinnnnnnnnniiiiiiiinnnnnnnnggggggggggggg gggggggggggrrrrrrrrroooooooooooowwwwwwwwwwwwwwttttttttttthhhhhhhhhhh,,,,,,, rrrrrreeeeeeaaaaaaaaaddddddd tttttttttttthhhhhhhhhhhhhhhhhhhhhhhhhhiiiiiiiissssssssss bbbbbbbbbbbbbbooooooooooooooooooooookkkkkkkkk.......””””” goal. Common purpose is rarely achieved. But
Institute Review, a member of the editorial board ————————RAFAEL PASTOR,,,, cccccccccchhhhhhhhhaaaaaaaaaaaiiiiiiiirrrrrrrrrrmmmmmmmmmmmaaaaaaannnnnnnnnn oooooooooofffffffff ttttttthhhhhhhhhheeeeeee bbbbbbbbbooooooooaaaaaaaaaarrrrrrrrrddddddddddd aaaaaaaaaaaannnnnnnnnddddddd CCCCCCCCCEEEEEEEEEOOOOOOOOO,,,,,,,,,,,,, VVVVVVVVViiiiiiiiissssssssssstttttttttaaaaaaaaaaaaaaagggggggggggggeeeeeeeee IIIIIIIIIIIInnnnnnnnnntttttttttttttteeeeeeeeerrrrrrrrrrnnnnnnnnnnaaaaaaaattttttttiiiiiiioooooooooooonnnnnnnnnnnnaaaaaaaaaaaaaaaallllllllllll,,,,,, IIIIIIIIInnnnnnnnnnnnnncccccccccc....... R Kurtzman has observed that when a leader is
of MIT Sloan Management Review, and a senior able to bring it about, the results are outsized,
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fellow at Wharton’s SEI Center for Advanced P measurable, and inspiring.
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Studies in Management. He is also an advisor Based on Kurtzman’s thirty years of experi-
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to the World Economic Forum and to the U.S. O ence working with global thought leaders
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Council on Competitiveness. Previously, he was and institutions, Common Purpose features
the editor of Harvard Business Review, founder personal interviews with some of the most
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LEADERSHIP
and editor of strategy + business magazine, a dynamic, successful, and enduring leaders,
columnist at Fortune, and an editor and col- Jacket design by Adrian Morgan $27.95 U.S. | $33.95 Canada E including Joel Klein of New York City Schools,
umnist at The New York Times. For more than Simon Cooper of Ritz-Carlton, Ilene Lang of
30 years, Kurtzman has interviewed, worked Catalyst, Steve Wynn of Wynn Resorts, Shivan
www.josseybass.com
with, and consulted to the CEOs of some of the Subramaniam of FM Global, Mickey Arison of
world’s largest companies. Carnival Cruise Lines, Michael Dell of Dell, Inc.,
For more information, please visit Richard Boyatzis of Case Western Reserve
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E1FFIRS 12/02/2009 10:32:30 Page2
E1FFIRS 12/02/2009 10:32:30 Page1
COMMON PURPOSE
E1FFIRS 12/02/2009 10:32:30 Page2
E1FFIRS 12/02/2009 10:32:30 Page3
COMMON
PURPOSE
H G L
OW REAT EADERS
G O
ET RGANIZATIONS TO
A E
CHIEVE THE XTRAORDINARY
JOEL KURTZMAN
E1FFIRS 12/02/2009 10:32:30 Page4
Copyright#2010byJoelKurtzman.Allrightsreserved.
PublishedbyJossey-Bass
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LibraryofCongressCataloging-in-PublicationData
Kurtzman,Joel.
Commonpurpose:howgreatleadersgetorganizationstoachievetheextraordinary/
JoelKurtzman.—1sted.
p.cm.
Includesbibliographicalreferencesandindex.
ISBN978-0-470-49009-9(cloth)
1. Leadership. 2. Organizationalchange. I. Title.
HD57.7.K8672010
0
658.4092—dc22
2009041345
PrintedintheUnitedStatesofAmerica
FIRSTEDITION
HBPrinting 10 9 8 7 6 5 4 3 2 1
E1FTOC 11/17/2009 8:43:18 Page5
CONTENTS
Foreword, by Marshall Goldsmith ix
Introduction: No One Leads Alone xi
1 The Leadership Disconnect 1
2 The New Rules of Employment 13
3 Leaders at All Levels 33
4 Internalizing What the Organization Stands For 45
5 The Best Leaders Are Part of the Group 57
6 Cultivating Curiosity, Not Complacency 67
7 Creating a Culture of Leadership 93
8 We’re All in This Together 103
9 How Leaders Stay Positive and Determined 123
10 Leading Is a Mental Game 139
11 Different Strokes for Different Generations 157
12 You Don’t Have to Be Ruthless to Lead 167
13 Ideas Matter 177
v
E1FTOC 11/17/2009 8:43:18 Page6
vi CONTENTS
Epilogue: The Future of Leadership 191
A Leadership Library 197
About the Author 201
Index 203
E1FDED 11/17/2009 8:50:4 Page7
To Karen Warner, who teaches leaders how to lead
E1FDED 11/17/2009 8:50:4 Page8