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About Cases on Managing E-Services (Premier Reference Source)
After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies.
Detailed Information
| Author: | Ada Scupola |
|---|---|
| Publication Year: | 2008 |
| ISBN: | 9781605660653 |
| Pages: | 324 |
| Language: | English |
| File Size: | 66.249 |
| Format: | |
| Price: | FREE |
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