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About Case Study
Toyota's recent recalls of millions of vehicles that resulted in significant costs and damage to its brand reputation were ultimately caused by human errors. These human errors can be traced back to poorly designed human resource practices, including rewards programs that incentivized cost-cutting over safety, inadequate training that did not prepare managers to confront negative information, and a corporate culture within Toyota's offices that discouraged employees from reporting safety issues. The document examines eight key HR processes that likely contributed to Toyota's problems, such as recruiting practices that may have hired people unable to constructively confront issues, and performance management systems that did not properly monitor for behaviors like "groupthink."
Detailed Information
| Author: | ['SHIVANSH VATSYAYAN'] |
|---|---|
| Publication Year: | 2023 |
| Pages: | 13 |
| Language: | English |
| Format: | |
| Price: | FREE |
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