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Download Call Centres and Human Resource Management by Stephen Deery, Nick Kinnie in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Call Centres and Human Resource Management
This book looks at Human Resource Management in call centers from an international perspective using research from leading academics in the field. The characteristics and features of working in a call center are examined by the effects that this type of work has on employees and their responses to it. It also looks at implications for employers and policy makers.
Detailed Information
| Author: | Stephen Deery, Nick Kinnie |
|---|---|
| Publication Year: | 2004 |
| ISBN: | 9781403913043 |
| Pages: | 308 |
| Language: | English |
| File Size: | 1.54 |
| Format: | |
| Price: | FREE |
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