Bullying and Harassment in the Workplace: Theory, Research and Practice

704 Pages·2020·4.921 MB·\704

by  Ståle Valvatne Einarsen (Editor), Helge Hoel (Editor), Dieter Zapf (Editor), Cary L. Cooper (Editor)

Bullying and
Harassment in
the Workplace

Bullying and
Harassment in
the Workplace
Theory, Research and Practice
3rd edition
Edited by Ståle Valvatne Einarsen,
Helge Hoel, Dieter Zapf,
Sir Cary L. Cooper
Third edition published 2020
by CRC Press
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Contents
Preface ix
Author/Editor Biographies xvii
List of Contributors xix
I
PART
The Nature of the Problem
1 The Concept of Bullying and Harassment at
Work: The European Tradition 3
STÅLE VALVATNE EINARSEN, HELGE HOEL, DIETER
ZAPF AND CARY L. COOPER
2 By Any Other Name: North American
Perspectives on Workplace Bullying 55
LORALEIGH KEASHLY, STACY TYE-WILLIAMS AND
KAREN JAGATIC
v
vi CONTENTS
II

PART
Empirical Evidence

3 Empirical Findings on Prevalence and Risk
Groups of Bullying in the Workplace 105
DIETER ZAPF, JORDI ESCARTÍN, MIRIAM SCHEPPA­
LAHYANI, STÅLE VALVATNE EINARSEN, HELGE HOEL

AND MAARIT VARTIA

4 Individual Consequences of Being Exposed to
Workplace Bullying 163
EVA GEMZØE MIKKELSEN, ÅSE MARIE HANSEN,

ROGER PERSSON, MAJ FOSGRAU BYRGESEN AND

ANNIE HOGH

5 Organizational Effects of Workplace Bullying 209
HELGE HOEL, CARY L. COOPER AND STÅLE VALVATNE

EINARSEN

6 Methodological Issues in the Measurement of
Workplace Bullying 235
MORTEN BIRKELAND NIELSEN, GUY NOTELAERS, AND

STÅLE VALVATNE EINARSEN

III

PART
Explaining the Problem

7 Individual Antecedents of Bullying: Personality,
Motives and Competencies of Victims and
Perpetrators 269
DIETER ZAPF AND STÅLE VALVATNE EINARSEN
CONTENTS vii
8 Organizational Risk Factors of Workplace
Bullying 305
DENISE SALIN AND HELGE HOEL
9 Conflict, Conflict Resolution and Workplace
Bullying 331
LORALEIGH KEASHLY, HONEY MINKOWITZ AND
BRANDA L. NOWELL
10 The Role of Discrimination in Workplace
Bullying 363
DUNCAN LEWIS, MATS GLAMBEK AND HELGE HOEL
11 The Bystanders of Workplace Bullying 385
KAREN NIVEN, KARA NG AND HELGE HOEL
12 Harassment in the Digital World: Cyberbullying 409
IVANA VRANJES, SAMUEL FARLEY AND ELFI BAILLIEN
13 Cross-Cultural Perspectives of Workplace
Bullying 435
CÉLESTE M. GRIMARD AND RAYMOND T. LEE
IV
PART
Managing the Problem: Prevention and
Treatment of Workplace Bullying
14 Prevention and Treatment of Workplace
Bullying: An Overview 457
DIETER ZAPF AND MAARIT VARTIA
viii CONTENTS
15 Managing Workplace Bullying: The Role of
Policies 497
CHARLOTTE RAYNER AND DUNCAN LEWIS
16 Human Resource Management and Bullying:
Part of the Problem or Part of the Solution? 521
DENISE SALIN
17 Investigating Complaints of Bullying and
Harassment 541
HELGE HOEL AND STÅLE VALVATNE EINARSEN
18 Coping with Bullying at Work: How Do Targets,
Bullies and Bystanders Deal with Bullying? 563
MORTEN BIRKELAND NIELSEN, EVA GEMZØE
MIKKELSEN, ROGER PERSSON AND STÅLE VALVATNE
EINARSEN
19 Inpatient Psychotherapy of Bullying Victims 593
JOSEF SCHWICKERATH AND DIETER ZAPF
20 Bullying and the Law: Gradual Progress on a
Global Scale 627
DAVID C. YAMADA
21 Legal Frameworks for Preventing Work-Related
Bullying and Harassment and Ensuring Access
to Remedies for Targets 649
RACHEL COX AND KATHERINE LIPPEL
Index 675
Preface
In 2003, we published the first comprehensive international
volume on bullying, emotional abuse and harassment in the
workplace under the title Bullying and emotional abuse in the
workplace. International perspectives in research and prac­
tice (Einarsen et al., 2003). The book soon became a highly
cited source of knowledge for this new and burgeoning field
of research and practice. Responding to the rapid growth in
international interest and research in the field, now on a global
scale, a new second edition was published in 2011, which
offered comprehensive updates of core chapters plus a number
of new chapters addressing issues previously not examined in
the 2003 edition. The third and present edition has, in addition
to a new title in line with its current content, no fewer than eight
completely new chapters (10, 11, 12, 13, 14, 16, 18, 21) together
with a collection of much-revised and expanded chapters from
the two previous editions. Thus, Chapters  1, 2, 3, 4, 5, 7, 8, 9,
15, 17, 19 and 20 were also part of the two previous editions,
although comprehensively revised and updated as state-of-the-
art overviews. Chapters from the first and second editions not
retained in the third and current editions still stand on their
own and represent important contributions to the field and are
well worth a read (see Einarsen et al., 2003, 2011).
Systematic research into bullying and harassment at work,
primarily of a non-physical nature, as distinct from sexual and
racial harassment, started in the early 1990s, expanded in the
late 1990s, and really took off after the publication of our edited
book, particularly in Europe, Australia and North America.
ix