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Download Building the High-Trust Organization: Strategies for Supporting Five Key Dimensions of Trust (J-B International Association of Business Communicators) by Pamela S Shockley-Zalabak, Sherwyn Morreale, Michael Hackman in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Building the High-Trust Organization: Strategies for Supporting Five Key Dimensions of Trust (J-B International Association of Business Communicators)
Based on IABC sponsored research in over 60 organizations, this guide provides an easy-to-administer model and instrument for measuring and managing trust in organizations. An explanation and practical applications accompany each of the model's five critical dimensions of trust: Competence, Openness and Honesty, Concern for Others, Reliability, and Identification. Using rich case examples and interviews, the book examines diverse approaches and opportunities for building trust--in peer groups, virtual environments, and with managers/supervisors, and top management. Individual interviews represent diverse organizational positions, responsibilities, perspectives, and geographic locations.Note: CD-ROM/DVD and other supplementary materials are not included as part of Kindle edition of this book.
Detailed Information
| Author: | Pamela S Shockley-Zalabak, Sherwyn Morreale, Michael Hackman |
|---|---|
| Publication Year: | 2010 |
| ISBN: | 9780470394724 |
| Pages: | 275 |
| Language: | English |
| File Size: | 1.862 |
| Format: | |
| Price: | FREE |
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