Building Cultural Competence: Innovative Activities and Models

400 Pages·2012·98.402 MB·English

by  Kate Berardo, Darla K. Deardorff, Fons Trompenaars

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BUILDING CULTURAL COMPETENCE
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BUILDING CULTURAL COMPETENCE
Innovative Activities and Models
Edited by
KATE BERARDO
and
DARLA K. DEARDORFF
Foreword by
FONS TROMPENAARS
STERLING, VIRGINIA
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COPYRIGHT © 2012 BY STYLUS PUBLISHING, LLC.
Published by Stylus Publishing, LLC
22883 Quicksilver Drive
Sterling, Virginia 20166-2102
All rights reserved. No part of this book (with the exception of handouts)
may be reprinted or reproduced in any form or by any electronic, mechanical
or other means, now known or hereafter invented, including photocopying,
recording and information storage and retrieval, without permission in writing
from the publisher.
Library of Congress Cataloging-in-Publication Data
Building cultural competence : innovative activities and models / edited by
Kate Berardo and Darla Deardorff.
p. cm.
Includes bibliographical references and index.
ISBN 978-1-57922-803-3 (cloth : alk. paper) — ISBN 978-1-57922-804-0
(pbk. : alk. paper) — ISBN 978-1-57922-805-7 (library networkable e-edition) —
ISBN 978-1-57922-806-4 (consumer e-edition) 1. Intercultural communication—
Study and teaching—Activity programs. 2. Multiculturalism—Study and teaching—
Activity programs. 3. Multicultural education. I. Berardo, Kate. II. Deardorff, Darla K.
HM1211.B85 2012
303.48'2—dc23
2011050374
13-digit ISBN: 978-1-57922-803-3 (cloth)
13-digit ISBN: 978-1-57922-804-0 (paper)
13-digit ISBN: 978-1-57922-805-7 (library networkable e-edition)
13-digit ISBN: 978-1-57922-806-4 (consumer e-edition)
Printed in the United States of America
All first editions printed on acid free paper that meets the
American National Standards Institute Z39-48 Standard.
Bulk Purchases
Quantity discounts are available for use in
workshops and for staff development.
Call 1-800-232-0223
First Edition, 2012
10 9 8 7 6 5 4 3 2 1
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Dedicated to all intercultural professionals seeking to advance the thinking
in our field, and in honor of all the pioneers of this field
who laid the foundation from which we build.
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CONTENTS
Acknowledgments ix
Foreword xi
Fons Trompenaars
1
HOW TO USE THIS BOOK 1
Kate Berardo and Darla K. Deardorff
2
THE DEVELOPING ART OF INTERCULTURAL FACILITATION 13
Janet M. Bennett
3
HOW TO DESIGN AND ASSESS AN INTERCULTURAL LEARNING EXPERIENCE 23
Jeanine Gregersen-Hermans and Margaret D. Pusch
ACTIVITIES
SECTION 1: Introduce Core Concepts 45
SECTION 2: Understand Differences 81
SECTION 3: Explore Cultural Values 119
SECTION 4: Navigate Identity 143
SECTION 5: Manage Cultural Transitions 183
SECTION 6: Communicate Successfully 225
SECTION 7: Build Global Teams 261
SECTION 8: Resolve Differences 311
SECTION 9: Develop Professionally 355
Editors 371
Contributors 373
Index 381
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ACKNOWLEDGMENTS
Our thanks go primarily to our families for their thanks go to Jim Lance and the folks at Stylus for
unlimited patience with the time, energy, and mul- an incredibly seamless publishing process and to
tiyear process it required for us to move from con- our fantastic contributors who worked often through
cept to manuscript with this book. We would also several rounds of editing to deliver the best end
like to thank Peggy Pusch in particular for her spe- product possible. It takes a village not only to raise
cific guidance in compiling this work, and all of our a child, but also to write a book; this work is indeed
colleagues (you know who you are) for the support, a collective effort, and we are proud to have been
challenge, and inspiration they provide. Finally, our part of it.
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