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Branding Governance: A Participatory Approach to the Brand Building Process PDF

291 Pages·2007·1.827 MB·English
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by Nicholas Ind, Rune Bjerke| 2007| 291 pages| 1.827| English

About Branding Governance: A Participatory Approach to the Brand Building Process

Branding Governance challenges traditional thinking on brands. Bestselling author Nicholas Ind and cross-cultural communications expert Rune Bjerke expose the flaws in a marketing-led approach to brand-building, and offer in its place a highly-participative, organization-wide process that delivers fulfillment to employees and value to customers. Drawing on a wide range of sources, they show that the key to a participatory approach is that customers and other external audiences must join managers and employees as active participants in defining and developing the brand. This requires the relationship between organization and customer to be one of trust, respect and authenticity.

Detailed Information

Author:Nicholas Ind, Rune Bjerke
Publication Year:2007
ISBN:9780470511695
Pages:291
Language:English
File Size:1.827
Format:PDF
Price:FREE
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