BP Arco PIC Troubleshooting Guide

79 Pages·2015·2.13 MB·English

by  John Burke

ediuG gnitoohselbuorT CIP ocrA PB
00 0r2ebmev ooNc r PAtBhgirypoC
P B2. 1ve Rediu Ggnitoohselbu o r T C I P laitnedifnoC 10/20/50
Introduction.
By John Burke
sihT launam sah neeb nettirw sa a dleif ediug rof s’RSA gnillac otsaG
snoitats ni esnopser ot a tseuqer rof a ecivres tisiv no ocrA 3G/2G CIP.stinu
The Guide DOES NOT cover installation of PIC units. The guide DOES
NOT cover trouble shooting of Allied pump/POS controllers nor does it
cover trouble shooting of SAM modules. These are fully documented in
manuals from Tokheim, Allied and/or Schlumberger respectively. The guide
does however contain references to re-starting all of these units and
citsongaid snaem fo gnissessa hcihw trap fo eht metsys si ta tluaf ni redroot
avoid swapping out good parts. Instructions for warm and cold starting these
,stinu hcihw era decnerefer gnirud eht ,ediug nac eb dnuof ylluf deliatedni
xidneppa.1
The guide IS NOT intended to replace any TOKHEIM / Schlumberger
training or troubleshooting material but rather is to be used as an adjunct to
.ti
The guide WILL give the technician a fast assessment as to the true cause of
the PIC failure, and enable any repair to be identified quickly, and minimize
eht rebmun fo strap deppaws tuo ni rorre sa a trap fo eht gnitsixecitsongaid
process.
ehT ediug sah detaroprocni slairetam desu ta eht pleh ksed ta PB OCRAot
describe various codes and breakdown conditions, and so this should lead to
a faster understanding of the problem and the diagnostics already used to try
and assess the situation.
Each section is broken down by major category such as printer, bill acceptor,
.cte A citsongaid enituor si nevig rof hcae ,noitces dna a nur nwodno
probable descriptions given for the call out is given in each section. Most
shpargotohp ni siht ediug erew nekat gnisu a 2G CIP .metsys ehT 3Gsreffid
ni a wef saera ylbaton eht teltuo rewop dna rewop ylppus ,tuoyal sa llewsa
the cash acceptor layout. This guide will be updated in this respect at issue 2,
in the meantime refer to the Tokheim PIC reference manual.
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P B2. 1ve Rediu Ggnitoohselbu o r T C I P laitnedifnoC 10/20/50
ehT snoitpircsed nevig ni eht snoitces esu eht emas tamrof sa eht CIPediug
used on the BP ARCO Help Desk, which should make things easier. Each
description of a problem is also complete with a routine that the station
SHOULD have gone through in order to try to eliminate the problem – there
are however no guarantees that that has been done.
It is strongly recommended that these fault code diagnostic procedures be
gone through before changing out hardware to avoid returning parts with
subsequent “no fault found” at the service centers.
smargaiD dna shpargotohp era ta eht kcab fo eht launam dna nac eb dnuofni
appendix 1. Each diagram or photograph contains a section for your own
notes, and may in some cases have some pre-printed notes. The diagrams are
ta eht kcab os taht yeht yam eb ylisae derrefer yb ynam snoitces foeht
.launam tI si dednemmocer taht uoy esu a elpuoc fo egral repap spilchtiw
siht ,launam os taht uoy nac peek a ecalp ni eht smargaid dna eht txet taeht
same time whilst working on the PIC units.
erehT si a noitces dedulcni no citsongaid gnitset ni noitces 1 taht dluohseb
desu sa a kciuq ediug ot tluaf noitacol fi eht ytlu atfnenopmoc siton
immediately obvious, and the PIC is able to be actually powered up.
nhoJekruB
Corona CA
November 26 th 2000
lia m-E moc.2sulpytinifni@nhoj
beW etis moc.2sulpytinifni.www//:ptth
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P B2. 1ve Rediu Ggnitoohselbu o r T C I P laitnedifnoC 10/20/50
xednI
l aegrln,ebiynutteooeGrofthass Section 1
stnemeri unqoeirta ldonsai
sc igtnsiot nsegedatiiuDg dna Section 2
sega s r tsfoCdselrInemerPatse
rr deemrvthainooriibdrxPA Section 3
ecdar farrc eemtthnnoiIirxPA Section 3
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r eotkniierSP Section 3
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r eutsntiirjPuF Section 3
rotp e hcsscraAaCM Section 4
etliubdeoDm Section 5
rderdaaCer Section 6
nidarMaob Section 7
y lrpepwuoSP Section 8
sdnroaiotbacinummoC Section 9
noN mce itefgilinbciuetoporsoths Section 10
Contact points Section 11
,,md ae,SiTlAlSAVSOP xidneppA1
sma r sgdoantiaoDhP xidneppA2
egaP 4
P B2. 1ve Rediu Ggnitoohselbu o r T C I P laitnedifnoC 10/20/50
sxneodi nt xI anifridotnseuplp2lAI
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CIP v51n1o irteuwboiprtsid 3 4
Cg InvPei5tn1or1naw 4 5
rot csesleersddA thumbwheel 5 6
nho irxeApaphtap 6 7
mhoixA DIPswitch settings 7 8
mh onriooxitAtoimsop 8 9
mhosin xoaAittacDennoc 9 10
s nmoh ioetilcxbeAancnoc 10 11
mshnooi ixC tADrceewnonpoc 11 12
er teraholst puphpescacCa 12 13
ytrlrooltltins pbehescacCA 13 14
h sraoCtp neroceicwtaocpennoc 14 15
rhsos etahdplsoefaccCca 15 16
tibe Del ugdnoimresttenmiop 16 17
st eUelSg tPaCutDolov 17 18
RS485 entry point 18 19
re tr let5iwl1foo1pv 19 20
rewoP htiws dna esuf tniopv511 20 21
CD rtecweonpnsotcnsiiodp 21 22
retnir Prewoptupni 22 23
roptac mednnrinaaooMcb 23 24
ndi rasgaMtn oniCbirDoeptem 24 25
s cdiat ps syoXsenEeKgHradidda 25 26
roptac medenrcnaaoofcbretnI 26 27
re pdnmaeohPetoftiuxbA 27 28
r dedrdrtaaaoCeclrs 28 29
dra Credaes rnaotiatdcennoc 29 30
drredadrCaaeorb 30 31
rooD hctiws tnemtsujdastniop 31 32
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morpE noitcartxestniop 33 34
nia Mdraob SR 584tupni 34 35
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hesta tCeegsassmatacndiop 38 39
rotp ehcscaaC hctiwsPIDsgnittes 39 40
rhosntaopCpeucocca 40 41
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P B2. 1ve Rediu Ggnitoohselbu o r T C I P laitnedifnoC 10/20/50
TSAF FI edn X (cid:212)(cid:212)
lareneG elbuor tgnitoohsediuG
sstcsiettso nCgIaPiD ega0P1
c if tltsesose ntfgo aeihDtCIP ega0P1
ci teo sdTrooenmtgnaeid
gnitseT( laudividni tnenopmoc.)snoitcnuf ega1P1
Keypad test ega1P1
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P B2. 1ve Rediu Ggnitoohselbu o r T C I P laitnedifnoC 10/20/50
l aegrln,ebiynutteooeGrofthass Section 1
stnemeri unqoeirta ldonsai
sc igtnsiot nsegedatiiuDg dna Section 2
sega s r tsfoCdselrInemerPatse
rr deemrvthainooriibdrxPA Section 3
ecdar farrc eemtthnnoiIirxPA Section 3
edcraaf Crree ttonnkIiirePS Section 3
r eotkniierSP Section 3
rrd eeruvtasinotriBiDrjPuF Section 3
r eutsntiirjPuF Section 3
rotp e hcsscraAaCM Section 4
etliubdeoDm Section 5
rderdaaCer Section 6
nidarMaob Section 7
y lrpepwuoSP Section 8
sdnroaiotbacinummoC Section 9
noN mce itefgilinbciuetoporsoths Section 10
Contact points Section 11
,,md ae,SiTlAlSAVSOP xidneppA1
sma r sgdoantiaoDhP xidneppA2
TSAF FI nde X (cid:212)(cid:212) .2C+NyIti nk irffa onmsIei daarT
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P B2. 1ve Rediu Ggnitoohselbu o r T C I P laitnedifnoC 10/20/50
1Section
stnemeriuqer noitalosi dna ,ytefas gnitoohs elbuort lareneG
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e s ert n.suasocashiitenth telet8a p1ch icefnliiu drsoi.mtem
lacirtc.enloEitalosi
Safety Notice.
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.n ok gi contea tiihbnhstoco tpniewhst
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P B2. 1ve Rediu Ggnitoohselbu o r T C I P laitnedifnoC 10/20/50
protSetcattiiocn .
g .n lein navketoii rhIttyo wninwssc esatiifesnMn torseeeaae snht CotstIpiPmnouc
se nssoeti h ittetc.nuabinuahtectaketarstp
toe.eastewhhl ot ettadNasn eu i otqss etceisChe d aItndat hPnrsccooii ccrtAwats
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yl r eathslntdui acr,eip dh tgensrngetainhrpvawaahphc
Safety.
dn meeosei vt mhl,er at p 1e,rnptd w2gwaennso ao l aiape3ihetnevdshuaraTocah
techetnno cy slhi ec dhntt e egoeiCh.hul w Itnt opssoPothmiT ieto ots cetiFhsFtoOp
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sme eret arseoyt fsese lnbepormiaot cc na,sa sn ecd een eeintrbahkrlaaarsaulhtatsatct
re-set.
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P B2. 1ve Rediu Ggnitoohselbu o r T C I P laitnedifnoC 10/20/50
2Section
.segasse mrorr edn atse tfle sCI Pdn aediu ggnitse tscitsongaiD
elgniS dna elbuo Ddedis CIP.stinu
s Ceyty .Iv l ilrddPaepnrnnenr hnpio uowaad ouaFe oo e,smlCkpbadtbIoiiuPosnolud
dt l r lnh ml e foteug Lmo as ehtofuboitUotCmeeht aoarrirtIshht3blgnfoPctaubni
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re wyolpppu sdna eht rnoisas.medcroarcp
sstcsiettso nCgIaPiD
sy er n y .tldlee ae lops ne bwsfc bf ltueeoseaoeICiCath uh phIIutstsTPtPtiiocna
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. ecc ind gt teemns hsusei ee toqulusthf ineab nitiewgsco)ih(raryttoipnnfdaoecb
c if tltsesose ntfgo aeihDtCIP
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mr o lafneranecn p oe ot srn etlsruo t Chniietis . ipItiupatittoenuPbeahaishuftThntstu
g nstiy ude k yoeko ctthetnisitneue lip qtfawoto nieo.h iptCtuIcPnuf
n sro . ioseltshfaha aiteTustfhrniuitahomthagu oyrlhetvi sdn e eortsttr sixesehefitTer
ed ler ds upa nea rdpl,e khmoo aunetremewcobsoths iewststtyirsa pkkacceiohutcq
.lu frs asx lei su cfeactc rwiaueuthshsrttnaep
wo l dlseoaefc ot triCenspnIhoe uPtt o-oTf dlaes :s
s em d h em. Reets ,leyy EwpafedbtebnoeToy hIh aoski nhNlttt9pryetElA9ypshoetfk
m.r e ” e tttK ttsyenssOe Anibgiyehyi haoSttaretsp“ lphsdpt e lsCmtuiIiodPnhUs
g n tie pkcfi rui etaod dcs wo gle er rdnurr te9paio ett 8prheta n–yeshneeettihknrtep
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s e rmg. o eaderefetsehorhssttraTyeasr smgaedi lte usge o eabrhyvsesnnshAietmo
:swollof
ega srsoermrE l anu ongiantMicle ashetdiwti
er urleitanfirP retnirP
hsaC rotpecca rorre Cash acceptor
s s sMetdTcnrAoaarCcp draCredaer
elba lkiraovwatneuN gn iet locboiuh fosniroctNeps
t’naC ssecorpNIP tiebleuDdom
Paopuetr retnirP
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