Table Of ContentBlackBerry Curve Series
BlackBerry Curve 8520/8530 Smartphones
Version: 5.0
User Guide
To find the latest user guides, visit www.blackberry.com/docs/smartphones.
SWDT643442-643442-0818090534-001
Contents
Welcome to BlackBerry!............................................................................................................................................................................................................................ 9
Feature availability..................................................................................................................................................................................................................................... 9
Find more information............................................................................................................................................................................................................................... 10
Start using your device.............................................................................................................................................................................................................................. 10
Navigation and typing............................................................................................................................................................................................................................... 11
BlackBerry basics....................................................................................................................................................................................................................................... 11
Troubleshooting: Basics............................................................................................................................................................................................................................ 14
Shortcuts..................................................................................................................................................................................................................................................... 18
BlackBerry basics shortcuts...................................................................................................................................................................................................................... 18
Phone shortcuts.......................................................................................................................................................................................................................................... 18
Message shortcuts..................................................................................................................................................................................................................................... 19
Typing shortcuts......................................................................................................................................................................................................................................... 20
File and attachment shortcuts.................................................................................................................................................................................................................. 20
Media shortcuts.......................................................................................................................................................................................................................................... 21
Browser shortcuts....................................................................................................................................................................................................................................... 21
Calendar shortcuts..................................................................................................................................................................................................................................... 22
Search shortcuts......................................................................................................................................................................................................................................... 23
Map shortcuts............................................................................................................................................................................................................................................. 23
Troubleshooting: Shortcuts....................................................................................................................................................................................................................... 23
Phone........................................................................................................................................................................................................................................................... 24
Phone basics............................................................................................................................................................................................................................................... 24
Emergency calls.......................................................................................................................................................................................................................................... 27
Volume......................................................................................................................................................................................................................................................... 28
Voice mail.................................................................................................................................................................................................................................................... 29
Speed dial.................................................................................................................................................................................................................................................... 30
Conference calls......................................................................................................................................................................................................................................... 31
Call logs....................................................................................................................................................................................................................................................... 32
Call waiting................................................................................................................................................................................................................................................. 34
Call forwarding........................................................................................................................................................................................................................................... 34
Call blocking............................................................................................................................................................................................................................................... 36
Fixed dialing................................................................................................................................................................................................................................................ 37
Smart dialing.............................................................................................................................................................................................................................................. 39
Multiple phone numbers........................................................................................................................................................................................................................... 40
Phone options............................................................................................................................................................................................................................................. 40
Phone shortcuts.......................................................................................................................................................................................................................................... 43
Troubleshooting: Phone............................................................................................................................................................................................................................ 44
Voice commands........................................................................................................................................................................................................................................ 46
Perform an action using a voice command............................................................................................................................................................................................. 46
Available voice commands........................................................................................................................................................................................................................ 46
Change the language for voice commands............................................................................................................................................................................................ 47
Turn off choice lists for voice commands................................................................................................................................................................................................ 47
Change the options for voice prompts.................................................................................................................................................................................................... 47
Improve voice recognition......................................................................................................................................................................................................................... 48
Troubleshooting: Voice dialing................................................................................................................................................................................................................. 48
Messages..................................................................................................................................................................................................................................................... 49
Message basics........................................................................................................................................................................................................................................... 49
Email messages.......................................................................................................................................................................................................................................... 54
PIN messages............................................................................................................................................................................................................................................. 64
SMS text messages.................................................................................................................................................................................................................................... 65
MMS messages........................................................................................................................................................................................................................................... 69
Message list options.................................................................................................................................................................................................................................. 73
S/MIME-protected messages................................................................................................................................................................................................................... 77
IBM Lotus Notes native encrypted messages......................................................................................................................................................................................... 83
PGP protected messages.......................................................................................................................................................................................................................... 84
Message shortcuts..................................................................................................................................................................................................................................... 90
Troubleshooting: Messages...................................................................................................................................................................................................................... 91
Files and attachments............................................................................................................................................................................................................................... 95
File and attachment basics....................................................................................................................................................................................................................... 95
Managing files and attachments............................................................................................................................................................................................................. 97
Documents.................................................................................................................................................................................................................................................. 99
Spreadsheets.............................................................................................................................................................................................................................................. 99
Media files................................................................................................................................................................................................................................................... 101
Presentations.............................................................................................................................................................................................................................................. 101
vCard contact attachments....................................................................................................................................................................................................................... 102
File and attachment shortcuts.................................................................................................................................................................................................................. 102
Troubleshooting: Attachments................................................................................................................................................................................................................. 103
Media........................................................................................................................................................................................................................................................... 104
Audio and video files................................................................................................................................................................................................................................. 104
Video camera.............................................................................................................................................................................................................................................. 110
Camera........................................................................................................................................................................................................................................................ 112
Pictures........................................................................................................................................................................................................................................................ 113
Managing media files................................................................................................................................................................................................................................ 115
Memory and media cards.......................................................................................................................................................................................................................... 117
Transferring and downloading media files............................................................................................................................................................................................. 121
Media shortcuts.......................................................................................................................................................................................................................................... 125
Troubleshooting: Media............................................................................................................................................................................................................................. 126
Browser........................................................................................................................................................................................................................................................ 129
Browser basics............................................................................................................................................................................................................................................ 129
Browser bookmarks.................................................................................................................................................................................................................................... 132
Web feeds.................................................................................................................................................................................................................................................... 135
Browser options.......................................................................................................................................................................................................................................... 136
Browser security......................................................................................................................................................................................................................................... 140
Browser push.............................................................................................................................................................................................................................................. 143
Browser shortcuts....................................................................................................................................................................................................................................... 144
Troubleshooting: Browser......................................................................................................................................................................................................................... 145
Date, time, and alarm................................................................................................................................................................................................................................ 146
Set the date and time manually............................................................................................................................................................................................................... 146
Get the date and time from the wireless network automatically......................................................................................................................................................... 146
Change what appears on the display when your device is charging................................................................................................................................................... 147
Change the clock face............................................................................................................................................................................................................................... 147
Display a second time zone...................................................................................................................................................................................................................... 147
Turn on bedside clock mode..................................................................................................................................................................................................................... 147
Set options for bedside clock mode......................................................................................................................................................................................................... 148
Turn on the alarm....................................................................................................................................................................................................................................... 148
Silence the alarm....................................................................................................................................................................................................................................... 148
Change alarm notification options.......................................................................................................................................................................................................... 148
Use the stopwatch..................................................................................................................................................................................................................................... 149
Set the timer............................................................................................................................................................................................................................................... 149
Change timer notification options........................................................................................................................................................................................................... 149
Troubleshooting: Date, time and alarm................................................................................................................................................................................................... 150
Personal organizer..................................................................................................................................................................................................................................... 151
Contacts...................................................................................................................................................................................................................................................... 151
Calendar...................................................................................................................................................................................................................................................... 158
Tasks............................................................................................................................................................................................................................................................ 170
Memos......................................................................................................................................................................................................................................................... 173
Categorizing contacts, tasks, or memos.................................................................................................................................................................................................. 174
Calculator.................................................................................................................................................................................................................................................... 176
Ring tones, sounds, and alerts.................................................................................................................................................................................................................. 177
Ring tones, sounds, and alerts basics...................................................................................................................................................................................................... 177
LED notification.......................................................................................................................................................................................................................................... 180
Troubleshooting: Ring tones, sounds, and alerts................................................................................................................................................................................... 181
Typing.......................................................................................................................................................................................................................................................... 182
Typing basics.............................................................................................................................................................................................................................................. 182
Typing input methods................................................................................................................................................................................................................................ 183
Typing options............................................................................................................................................................................................................................................ 184
Spelling checker......................................................................................................................................................................................................................................... 185
Custom dictionary...................................................................................................................................................................................................................................... 187
AutoText...................................................................................................................................................................................................................................................... 189
Typing shortcuts......................................................................................................................................................................................................................................... 190
Troubleshooting: Typing............................................................................................................................................................................................................................ 191
Language..................................................................................................................................................................................................................................................... 192
Change the display language................................................................................................................................................................................................................... 192
Add a display language............................................................................................................................................................................................................................. 192
Delete a display language......................................................................................................................................................................................................................... 192
About typing input languages.................................................................................................................................................................................................................. 192
Change the typing input language.......................................................................................................................................................................................................... 192
Use a shortcut to switch typing input languages while you type........................................................................................................................................................ 193
Change the shortcut for switching typing input languages................................................................................................................................................................. 193
Turn off the shortcut for switching typing input languages................................................................................................................................................................. 193
Change the display options for contacts................................................................................................................................................................................................. 194
Troubleshooting: Language...................................................................................................................................................................................................................... 194
Change the language for voice commands............................................................................................................................................................................................ 194
Display and keyboard................................................................................................................................................................................................................................ 195
Backlighting................................................................................................................................................................................................................................................ 195
Display options........................................................................................................................................................................................................................................... 195
Keyboard..................................................................................................................................................................................................................................................... 198
Themes........................................................................................................................................................................................................................................................ 199
Troubleshooting: Display........................................................................................................................................................................................................................... 200
Search.......................................................................................................................................................................................................................................................... 201
Messages, attachments, and web pages................................................................................................................................................................................................. 201
Organizer data........................................................................................................................................................................................................................................... 204
Search shortcuts......................................................................................................................................................................................................................................... 205
Synchronization.......................................................................................................................................................................................................................................... 206
About synchronization............................................................................................................................................................................................................................... 206
Reconcile email messages over the wireless network........................................................................................................................................................................... 206
Delete email messages over the wireless network................................................................................................................................................................................ 206
Prerequisites: Synchronizing organizer data over the wireless network............................................................................................................................................. 207
Synchronize organizer data over the wireless network......................................................................................................................................................................... 207
About synchronization conflicts............................................................................................................................................................................................................... 207
Manage email reconciliation conflicts..................................................................................................................................................................................................... 208
Manage data synchronization conflicts................................................................................................................................................................................................... 208
About backing up and restoring device data.......................................................................................................................................................................................... 208
Prerequisites: Restoring data over the wireless network...................................................................................................................................................................... 209
Delete device data, third-party applications, or media card files........................................................................................................................................................ 209
Empty the deleted items folder on your computer from your device................................................................................................................................................... 209
Troubleshooting: Synchronization........................................................................................................................................................................................................... 210
Bluetooth technology................................................................................................................................................................................................................................ 212
Bluetooth technology basics..................................................................................................................................................................................................................... 212
Bluetooth technology options................................................................................................................................................................................................................... 215
Troubleshooting: Bluetooth technology.................................................................................................................................................................................................. 219
GPS technology.......................................................................................................................................................................................................................................... 220
About GPS technology.............................................................................................................................................................................................................................. 220
Get your GPS location............................................................................................................................................................................................................................... 220
Turn off location aiding............................................................................................................................................................................................................................. 220
Prevent others from tracking your location............................................................................................................................................................................................ 221
Troubleshooting: GPS technology............................................................................................................................................................................................................ 221
Maps............................................................................................................................................................................................................................................................ 222
Map basics.................................................................................................................................................................................................................................................. 222
Navigation................................................................................................................................................................................................................................................... 224
Maps bookmarks........................................................................................................................................................................................................................................ 225
Map options................................................................................................................................................................................................................................................ 226
Map shortcuts............................................................................................................................................................................................................................................. 228
Troubleshooting: Maps.............................................................................................................................................................................................................................. 228
Applications................................................................................................................................................................................................................................................ 230
About multitasking..................................................................................................................................................................................................................................... 230
Keep an application running and switch to another application......................................................................................................................................................... 230
Keep an application running and return to the Home screen.............................................................................................................................................................. 230
Close an application so that it is not running......................................................................................................................................................................................... 231
About adding applications........................................................................................................................................................................................................................ 231
About instant messaging applications.................................................................................................................................................................................................... 231
About social networking applications...................................................................................................................................................................................................... 232
Add, update, or return to the previous version of an application using the application center....................................................................................................... 232
Add an application..................................................................................................................................................................................................................................... 232
View properties for an application........................................................................................................................................................................................................... 232
Delete a third-party application............................................................................................................................................................................................................... 233
Receive a device password prompt before you add an application..................................................................................................................................................... 233
View the size of an application database................................................................................................................................................................................................ 233
Check for application updates.................................................................................................................................................................................................................. 233
Troubleshooting: Applications.................................................................................................................................................................................................................. 234
BlackBerry Device Software...................................................................................................................................................................................................................... 235
About updating the BlackBerry Device Software................................................................................................................................................................................... 235
Update the BlackBerry Device Software over the wireless network.................................................................................................................................................... 235
Return to the previous version of the BlackBerry Device Software..................................................................................................................................................... 236
Delete the previous version of the BlackBerry Device Software.......................................................................................................................................................... 236
Check for BlackBerry Device Software updates that you can install over the wireless network...................................................................................................... 236
About updating the BlackBerry Device Software from a web site....................................................................................................................................................... 236
Update the BlackBerry Device Software from a web site..................................................................................................................................................................... 237
Troubleshooting: BlackBerry Device Software....................................................................................................................................................................................... 237
Wireless network coverage....................................................................................................................................................................................................................... 239
Turn on the connection to the wireless network.................................................................................................................................................................................... 239
Turn off the connection to the wireless network.................................................................................................................................................................................... 239
Turn on or turn off data service or set roaming options........................................................................................................................................................................ 239
Wireless networks that your device connects to.................................................................................................................................................................................... 240
Change the connection speed for the wireless network....................................................................................................................................................................... 240
Turn on LED notification for wireless coverage...................................................................................................................................................................................... 240
Check the status of network connections and services......................................................................................................................................................................... 241
Roaming...................................................................................................................................................................................................................................................... 241
Preferred wireless network list................................................................................................................................................................................................................. 242
Troubleshooting: Wireless network coverage......................................................................................................................................................................................... 244
Wi-Fi technology........................................................................................................................................................................................................................................ 245
About connecting to a Wi-Fi network...................................................................................................................................................................................................... 245
Turn on Wi-Fi technology.......................................................................................................................................................................................................................... 245
Connect to a Wi-Fi network...................................................................................................................................................................................................................... 245
Connect to a Wi-Fi network using the Push Button Setup method..................................................................................................................................................... 246
Connect to a Wi-Fi network using the PIN method............................................................................................................................................................................... 246
About Wi-Fi profiles................................................................................................................................................................................................................................... 247
Change the order of Wi-Fi profiles........................................................................................................................................................................................................... 247
Delete a Wi-Fi profile................................................................................................................................................................................................................................. 247
Prevent your device from connecting to a Wi-Fi network..................................................................................................................................................................... 248
Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually................................................................................................. 248
Advanced Wi-Fi connection settings....................................................................................................................................................................................................... 248
UMA connection settings......................................................................................................................................................................................................................... 251
Wi-Fi technology troubleshooting............................................................................................................................................................................................................ 252
Power, battery, and memory..................................................................................................................................................................................................................... 253
Turn off your device................................................................................................................................................................................................................................... 253
Set your device to turn on and turn off automatically........................................................................................................................................................................... 253
Reset the device......................................................................................................................................................................................................................................... 253
Check the battery power level.................................................................................................................................................................................................................. 253
Extend battery life...................................................................................................................................................................................................................................... 253
Format the device memory or a media card........................................................................................................................................................................................... 254
View the amount of available memory.................................................................................................................................................................................................... 254
Best practice: Conserving memory on your device................................................................................................................................................................................ 254
The application memory on my device is low......................................................................................................................................................................................... 255
SIM card...................................................................................................................................................................................................................................................... 256
About the SIM card phone book............................................................................................................................................................................................................... 256
Add a contact to your SIM card................................................................................................................................................................................................................ 256
Copy contacts from your SIM card to your contact list......................................................................................................................................................................... 256
Copy a contact from your contact list to your SIM card........................................................................................................................................................................ 256
Change a SIM card contact...................................................................................................................................................................................................................... 257
Delete a SIM card contact........................................................................................................................................................................................................................ 257
Store SMS text messages on your SIM card........................................................................................................................................................................................... 257
About SIM card security............................................................................................................................................................................................................................ 258
Protect your SIM card with a PIN code................................................................................................................................................................................................... 258
Change the SIM card PIN code................................................................................................................................................................................................................ 258
Change the display name for a phone number...................................................................................................................................................................................... 258
Security........................................................................................................................................................................................................................................................ 259
Security basics............................................................................................................................................................................................................................................ 259
Password keeper........................................................................................................................................................................................................................................ 261
Encryption................................................................................................................................................................................................................................................... 263
Memory cleaning........................................................................................................................................................................................................................................ 266
Certificates.................................................................................................................................................................................................................................................. 267
PGP keys..................................................................................................................................................................................................................................................... 275
Certificate servers...................................................................................................................................................................................................................................... 281
Key stores.................................................................................................................................................................................................................................................... 283
Smart cards................................................................................................................................................................................................................................................. 286
Software tokens.......................................................................................................................................................................................................................................... 290
VPN settings............................................................................................................................................................................................................................................... 291
About security self-tests............................................................................................................................................................................................................................ 292
Verify security software............................................................................................................................................................................................................................. 292
Third-party application control................................................................................................................................................................................................................ 292
Troubleshooting: Security......................................................................................................................................................................................................................... 296
Service books and diagnostic reports...................................................................................................................................................................................................... 298
Service books.............................................................................................................................................................................................................................................. 298
Diagnostic reports...................................................................................................................................................................................................................................... 299
Wi-Fi diagnostic reports............................................................................................................................................................................................................................ 301
Accessibility options..............................................................................................................................................................................................