Best Practices: Achieving Goals: Define and Surpass Your High Performance Goals

146 Pages·2007·0.84 MB·English

by  Kathleen Schienle

B E S T P R A C T I C E S :
ACHIEVING
GOALS
DEFINEAND SURPASS YOUR
HIGH PERFORMANCE GOALS
K S
ATHLEEN CHIENLE

Contents
PREFACE v
1 GOAL-SETTING BASICS 1
The Power of Goals 2
Resistance to Goal-Setting 11
Manager as Coach 14
2 DEVELOPING GOALS THAT WORK 17
What Makes Goals Smart? 19
Many Types of Goals 26
3 THE MANAGER’S ROLE IN
SETTING GOALS 37
Resolving Conflicts in Goal-Setting 41
The Goal-Setting Process 42
Organizational and Individual Goals 56
Best Practices: Achieving Goals 60
4 MANAGING GOALS 63
Creating Action Plans 64
Motivating Employees to Achieve 71
Staying on Track 76
5 EVALUATING GOAL ACHIEVEMENT 85
Rewarding Goal Achievement 111
Managing Your Own Goals 113
OFF AND RUNNING 116
RECOMMENDED READING 124
INDEX 130
ABOUT THE AUTHOR
CREDITS
COVER
COPYRIGHT
ABOUT THE PUBLISHER
Preface
Why are goals critical to achieving success?
What is a smart goal, anyway? How can
you set employees up for success by help-
ing them craft the right goals? How does
goal-setting make the performance review
process less burdensome?
In this book, we distill the wisdom of
some of the best minds in the field of per-
formance management to help you achieve
more through goal-setting. The language is
simple and the design colorful to make the
information easy to grasp.
Quizzes help you assess your knowledge
of goal-setting and goal management. Case
files show how companies have succeeded
v
by setting challenging goals. Sidebars
give you a big-picture look at goal-setting
and highlight innovative, out-of-the-box
solutions worth considering. Quotes from
business leaders will motivate you as you
face the challenge of setting smart goals
for yourself, your employees, and your
organization. Finally, in case you want to
dig deeper into the topic of performance
management and goals, as well as related
management issues, we recommend some
of the most important business books
available. The authors of these books both
influence and reflect today’s thinking
about goal-setting and management issues.
Understanding the ideas they cover will
inspire you as a manager.
Even if you don’t dip into these volumes,
the knowledge you gain from studying the
pages of this book will equip you to set
meaningful and challenging goals and to
achieve more—to help you make a differ-
ence to your company and in the lives of
the people who support you.
THE EDITORS
vi

(cid:1)
GOAL-SETTING
BASICS
“Goals give you more
than a reason to get up
in the morning; they are
an incentive to keep you
going all day.”
— Harvey B. Mackay,
author ofSwim with the Sharks
Without Being Eaten Alive