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Download Beagle Research Moving OnPremise Contact Center Cloud by ['Mish'] in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Beagle Research Moving OnPremise Contact Center Cloud
The document discusses the benefits of moving from an on-premise contact center system to a cloud-based contact center system. It notes that legacy on-premise systems are difficult to change and expensive to maintain, while cloud-based systems offer lower costs, more flexibility to adapt to new technologies like social media, and better customer service through features like knowledge bases. The cloud model allows for easier scaling, configuration, security and innovation compared to traditional on-site systems.
Detailed Information
| Author: | ['Mish'] |
|---|---|
| Publication Year: | 2011 |
| Pages: | 11 |
| Language: | English |
| Format: | |
| Price: | FREE |
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