Table Of ContentARK Phase II
Course Catalog
Version 1.2 – 10/31/11
ARK Phase II Course Catalog
Overview 1
GUIDING PRINCIPLES 1
ASSESSMENTS 1
COURSE ENROLLMENT 1
ELEARNING RESOURCES 1
ADT, Scheduling and Registration 2
ADT – PATIENT ACCESS 2
ADT – BED PLANNING 2
ADT – BED CLEANING 3
ADT – ADMISSIONS SUPERVISOR 3
ADT – HOD SCHEDULER 3
CADENCE/PRELUDE FOR DENTAL 4
ADT FOR BEHAVIORAL HEALTH 4
ADT FOR COMPLETE COMFORT CARE 4
Imaging Departments 5
IMAGING DEPARTMENT FRONT DESK 5
IMAGING DEPARTMENT TECHNOLOGIST 5
IMAGING DEPARTMENT NURSE 500 5
FILM LIBRARIAN 6
MAMMOGRAPHY COORDINATOR 6
IMAGING DEPARTMENT MANAGER 6
Business Office 7
HB BILLER 7
HB COLLECTOR 7
HB CHARGE ENTRY 7
PB BILLER 8
PB COLLECTOR 8
BUSINESS OFFICE MANAGER 9
CUSTOMER SERVICE REPRESENTATIVE 9
PAYMENT POSTER 9
Additional practice time in the Playground following completion of classroom training is highly Page | 2
recommended. Exercise booklets featuring common workflows will provide users with the opportunity
to become comfortable with the new features and enhancements prior to Go-Live.
ARK Phase II Course Catalog
Emergency Departments 10
ED MANAGERS AND CLINICAL RESOURCE LEADS 10
ED REGISTERED NURSES (ED AND IRP ) 10
ED TECHS (ED AND IRP), HEALTH UNIT COORDINATORS (HUCS) 11
ED SUPPORT STAFF 11
Health Information Management 12
DEFICIENCY ANALYST - PART 1 12
DEFICIENCY ANALYST - PART 2 12
HIM TECH 12
ROI CLERKS - PART 1 13
ROI CLERKS - PART 2 13
ROI CLERKS - PART 3 13
CODER 14
HIM MANAGEMENT 14
Inpatient Units 15
NURSE 100 EPIC CLINICAL BASICS 15
NURSE 200 ADVANCED CHARTING MED/SURG 16
NURSE 210 ADVANCED CHARTING PEDS/PICU/NICU 16
NURSE 220 ADVANCED CHARTING CRITICAL CARE 16
NURSE 230 ADVANCED CHARTING L&D & POST-PARTUM 16
NURSE 300 EPIC ORDERS MANAGEMENT 16
NURSE 400A EPIC MEDICATION ADMINISTRATION (NON ICU NURSES) 17
NURSE 400B EPIC MEDICATION ADMINISTRATION (ALL ICU’S, LABOR & DELIVERY, APCU, CATH LAB, I R, PACU, ENDO
AND ED) 17
INPATIENT TECHS 110 EPIC CLINICAL BASICS 18
INPATIENT HUC 120 EPIC CLINICAL BASICS 18
CHILD LIFE, SPIRITUAL LIFE, DIETITIANS, AND DIABETIC EDUCATORS 130 EPIC CLINICAL BASICS 19
CASE MANAGERS, SOCIAL WORKERS, QUALITY MANAGEMENT & INFECTION CONTROL 140 EPIC CLINICAL BASICS 19
PT/OT/ST THERAPIST 150 EPIC CLINICAL BASICS 20
PT/OT/ST THERAPIST 250 EPIC ADVANCED CHARTING 20
RESPIRATORY THERAPIST 160 EPIC CLINICAL BASICS 21
RESPIRATORY THERAPIST 250 EPIC ADVANCED CHARTING 21
BH NURSE 600 EPIC CLINICAL BASICS 22
BH NURSE 700 EPIC ADVANCED NURSE CHARTING 22
BH NURSE 800 EPIC ORDERS MANAGEMENT 23
BH NURSE 900 EPIC MEDICATION ADMINISTRATION 23
BH TECH & RECREATIONAL THERAPY 610 - EPIC CLINICAL BASICS 23
Additional practice time in the Playground following completion of classroom training is highly Page | 3
recommended. Exercise booklets featuring common workflows will provide users with the opportunity
to become comfortable with the new features and enhancements prior to Go-Live.
ARK Phase II Course Catalog
BH HUC 620 EPIC CLINICAL BASICS 24
BH SOCIAL WORKERS 630 EPIC CLINICAL BASICS 24
BH ADMISSION OFFICE 650 EPIC CLINICAL BASICS 24
EPIC STORK 501 SPECIALTY WORKFLOWS 25
BH UTILIZATION MANAGEMENT 1100 EPIC SPECIALTY WORKFLOWS 25
DIALYSIS 1200 EPIC SPECIALTY WORKFLOWS 25
ONCOLOGY 1300 EPIC SPECIALTY WORKFLOWS 26
EPIC UNIT MANAGEMENT - INPATIENT 26
EPIC WORKQUEUES - INPATIENT 26
Inpatient Pharmacy 27
WILLOW PHARMACIST 100 27
WILLOW PHARMACIST 200 27
WILLOW PHARMACIST 300 27
WILLOW PHARMACIST 400 28
WILLOW PHARMACY TECHNICIAN 100 28
WILLOW ONCOLOGY PHARMACIST 103 29
Laboratory Services 30
BEAKER LAB 100 30
BEAKER LAB 200 30
BEAKER LAB 300 30
BEAKER LAB 400 - HEMATOLOGY 31
BEAKER LAB 420 - MICROBIOLOGY 31
BEAKER LAB 430 - HEMATOLOGY AND MICROBIOLOGY - NIGHT SHIFT 31
BEAKER AND BEYOND 32
BEAKER LABORATORY SECTION SUPERVISORS 32
Perioperative Services 33
Anesthesia 33
ANESTHESIA PRE-PROCEDURE CARE 33
ANESTHESIA INDUCTION/INTRAOPERATIVE MONITORING AND EMERGENCE 33
ANESTHESIA POST-PROCEDURE CARE 34
ANESTHESIA OUT OF THE OR 34
ANESTHESIA TECHS-ASSIGNMENT BOARD - ELEARNING 34
Additional practice time in the Playground following completion of classroom training is highly Page | 4
recommended. Exercise booklets featuring common workflows will provide users with the opportunity
to become comfortable with the new features and enhancements prior to Go-Live.
ARK Phase II Course Catalog
OpTime 35
OPTIME - OR CHARGE POSTERS 35
OPTIME - PREOP NURSING 35
OPTIME - INTRA-OP NURSE 36
OPTIME - POST-OP NURSE 36
OPTIME - ENDO RN/TECH 36
OPTIME - PREFERENCE CARD BUILDERS 37
OPTIME – OR CHARGE NURSE - ELEARNING 37
Physicians, Residents, and Advanced Level Providers 38
ASAP - ED PHYSICIAN AND MIDLEVEL PROVIDERS 38
ASAP - ED RESIDENTS 38
EPIC - IP PHYSICIAN – EPICCARE CLINIC TRAINED 39
EPIC - IP RESIDENTS – EPICCARE CLINIC TRAINED 40
EPIC - IP PHYSICIAN 41
EPIC - IP RESIDENTS 42
EPIC - SPECIALTY PHYSICIANS: NEPHROLOGY 43
EPIC - SPECIALTY PHYSICIANS: RADIOLOGIST 43
EPIC - SPECIALTY PHYSICIANS: ONCOLOGIST 44
EPIC – SURGEONS (PARTS I & II) 44
EPIC - SPECIALTY PHYSICIANS: OB/GYN 44
EPIC - SPECIALTY PHYSICIANS: NON-ADMITTING PROVIDERS 45
Outpatient Clinics 46
EPIC CLINIC MANAGEMENT - OUTPATIENT 46
EPIC WORKQUEUES -OUTPATIENT 46
Support Roles 47
EPIC CHART REVIEW - QUALITY MANAGEMENT, RISK, COMPLIANCE, REGULATORY, LEGAL 47
EMPLOYEE HEALTH – EPIC WORKFLOWS 47
EPIC - GUEST RELATIONS: ELEARNING 47
EPIC ACCOUNT MAINTENANCE (READ ONLY ACCESS) 48
RESEARCH – EPIC WORKFLOWS 48
Additional practice time in the Playground following completion of classroom training is highly Page | 5
recommended. Exercise booklets featuring common workflows will provide users with the opportunity
to become comfortable with the new features and enhancements prior to Go-Live.
ARK Phase II Course Catalog
Overview
Guiding Principles
As we embark on our journey to the implementation of an electronic medical record system, it will be
critical that all users are well prepared. To that point, training for all end users is mandatory and system
access will not be granted until all of the training requirements have been completed. Course length will
vary, but it is our goal to provide you with training that is meaningful and applicable to your role within
our organization. The training sessions will be led by Epic certified instructors and will focus on
workflows that are integrated into your everyday routine.
Assessments
The learner’s ability to display competency in the system is an important indicator of readiness. As part
of your Epic training, you will be required to display competency in Epic by passing an appropriate
assessment. The assessments will be a combination of written exam and a scenario based exercise.
Course Enrollment
Enrollment for Epic courses will be conducted through APEX. All Provider courses will be open for self-
enrollment. All other learners will work through their manager, CRL, CPE, etc. to find the course(s) that
are required and enroll in the course. Most courses WILL NOT have open enrollment, managers and
other leaders will enter the enrollment for the learner in APEX.
ELearning Resources
Some of the application-specific courses have pre-requisites identified and should be completed prior to
attending the training course. These lessons can be found on the ARK CopaNet site at:
http://copanet/Default.aspx?Menu=7351&CurrentMenu=7351
Each eLearning course is between five and fifteen minutes.
Additional practice time in the Playground following completion of classroom training is highly Page | 1
recommended. Exercise booklets featuring common workflows will provide users with the opportunity
to become comfortable with the new features and enhancements prior to Go-Live.
ARK Phase II Course Catalog
ADT, Scheduling and Registration
ADT is the application used for the Admits/Discharges and Transfer of patients.
Prelude is the application used for registering patients. Cadence is the application used for scheduling
patients.
Principal Trainer: Sally Mahoney: [email protected]
ADT – Patient Access
Course Description Prerequisites:
E-Learning: Introduction to
In this course learners will learn how to preadmit a
Hyperspace
new patient; preadmit a patient with shared
coverage; preadmit a dependent patient; admit a
Medicare patient and add secondary coverage;
admit a preadmitted surgery patient; admit a
patient with outdated guarantor and coverage
information; make a reservation; admit a direct
admit patient; complete an authorization and
certification and manage events.
Audience: Schedulers and Registrars for Inpatient
Course Length: 5 hours
ADT – Bed Planning
Course Description Prerequisites:
E-Learning: Introduction to
In this course you will learn how to make a
Hyperspace
reservation; assign beds; transfer and update
patients and discharge patients.
Audience: Patient Logistics Center
Course Length: 2 hours
Additional practice time in the Playground following completion of classroom training is highly Page | 2
recommended. Exercise booklets featuring common workflows will provide users with the opportunity
to become comfortable with the new features and enhancements prior to Go-Live.
ARK Phase II Course Catalog
ADT – Bed Cleaning
Course Description Prerequisites:
E-Learning: Introduction to
In this course you will learn how to use the system
Hyperspace
for cleaning beds and manage bed cleaning
requests.
Audience: EVS
Course Length: 1 hour
ADT – Admissions Supervisor
Course Description Prerequisites:
E-Learning: Introduction to
In this course you will learn how to measure
Hyperspace
registration speed and accuracy and view hospital
trends.
Audience: Admissions Supervisors and Managers
Course Length: 2 hours
ADT – HOD Scheduler
Course Description Prerequisites:
E-Learning: Introduction to
In this course you will learn how to schedule and
Hyperspace
check-in a patient in an HOD; schedule and check-
in recurring series appointments in an HOD; and
convert an appointment to an admission.
Audience: Schedulers and Registrars for HOD
areas
Course Length: 2 hours
Additional practice time in the Playground following completion of classroom training is highly Page | 3
recommended. Exercise booklets featuring common workflows will provide users with the opportunity
to become comfortable with the new features and enhancements prior to Go-Live.
ARK Phase II Course Catalog
Cadence/Prelude for Dental
Course Description Prerequisites:
E-Learning: Introduction to
In this course you will learn how to register and
Hyperspace
schedule dental patients. How to work with
referrals including generating referrals manually or
working from orders. How to work with patient
workqueues and referrals workqueues. How to
handle payments and balance your cash drawer.
Audience: Dental schedulers and registrars
Course Length: 4 hours
ADT for Behavioral Health
Course Description Prerequisites:
E-Learning: Introduction to
In this course you will learn how to register, admit
Hyperspace
and discharge behavioral health patients. You will
learn how to schedule appointments, how to
schedule recurring appointments, and how to
work with referrals. You will also learn how to
transfer behavioral health patients from your
department to another MIHS department.
Audience: Behavioral Health Schedulers,
Registrars and HUCs
Course Length: 5 hours
ADT for Complete Comfort Care
Course Description Prerequisites:
E-Learning: Introduction to
In this course you will learn how to register
Hyperspace
patients. You will also learn how to work with
referrals including generating referrals manually or
from orders.
Audience: Complete Comfort Care Coordinators
Course Length: Total 2 hours
Additional practice time in the Playground following completion of classroom training is highly Page | 4
recommended. Exercise booklets featuring common workflows will provide users with the opportunity
to become comfortable with the new features and enhancements prior to Go-Live.
ARK Phase II Course Catalog
Imaging Departments
Radiant is the Epic application used for documentation in the imaging areas. This encompasses X-Ray,
Cat Scan, Nuclear Medicine, Mammography, Interventional Radiology, Echo, MRI and Ultrasound and
Cath Lab.
Principal Trainer: TBD
Imaging Department Front Desk
Course Description Prerequisites:
In this course you learn tasks related to entering E-Learning: Overview of Hyperspace
paper orders into the electronic system, scheduling E-Learning: Front Desk Workflows
appointments for future, walk-in, and high priority
patients, canceling and rescheduling
appointments, and checking in patients.
Course Length: 4 hours
Imaging Department Technologist
Course Description Prerequisites:
In this course you learn tasks related to preparing E-Learning: Overview of Hyperspace
patients for exams, documenting contrast E-Learning: Technologist Workflows
administration, and documenting the details of
completed exams.
Course Length: 4 hours
Imaging Department Nurse 500
Course Description Prerequisites:
In this course you learn tasks related to Inpatient Nurse 100-400
documenting the details of pre and post-procedure E-Learning: Introduction to Hyperspace
care.
Course Length: 2 hours
Additional practice time in the Playground following completion of classroom training is highly Page | 5
recommended. Exercise booklets featuring common workflows will provide users with the opportunity
to become comfortable with the new features and enhancements prior to Go-Live.
Description:Resolute Hospital Billing is the Epic application for hospital billing. Principal the needs of the Provider: Anesthesiologist / CRNA. The courses
