Apple Training Series: Mac OS X Support Essentials (2nd Edition) (Apple Training) (2008)

696 Pages·2008·15.52 MB·English

by  Kevin M. White

Apple Training Series
Mac OS X
Support Essentials
v10.6
Kevin M. White
Apple Training Series: Mac OS X Support Essentials v10.6
Kevin M. White
Copyright © 2010 by Apple Inc.
Published by Peachpit Press. For information on Peachpit Press books, contact:
Peachpit Press
1249 Eighth Street
Berkeley, CA 94710
510/524-2178
510/524-2221 (fax)
www.peachpit.com
To report errors, please send a note to [email protected].
Peachpit Press is a division of Pearson Education.
Apple Training Series Editor: Rebecca Freed
Production Editors: Danielle Foster, Becky Winter
Copyeditor: Peggy Nauts
Tech Editor: Gordon Davisson
Apple Editor: Shane Ross
Proofreader: Suzie Nasol
Compositor: Danielle Foster
Indexer: Valerie Perry
Cover design: Mimi Heft
Cover illustrator: Kent Oberheu
Notice of Rights
All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. For infor-
mation on getting permission for reprints and excerpts, contact [email protected].
Notice of Liability
The information in this book is distributed on an “As Is” basis without warranty. While every precaution has been
taken in the preparation of the book, neither the author nor Peachpit shall have any liability to any person or entity
with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained
in this book or by the computer software and hardware products described in it.
Trademarks
Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks.
Where those designations appear in this book, and Peachpit was aware of a trademark claim, the designations appear as
requested by the owner of the trademark. All other product names and services identified throughout this book are used
in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No
such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book.
ISBN 13: 978-0-321-63534-1
ISBN 10: 0-321-63534-5
9 8 7 6 5 4 3 2 1
Acknowledgments
In addition to the amazing Peachpit staff members who were instrumental in
completing this work, I would like to thank the development team for their
hard work: Shane Ross, Patrick Gallagher, and Gordon Davisson. Additional
thanks go to John Signa, Tilla Torrens, Jason Deraleau, Tommy Hann, Schoun
Regan, Arek Dreyer, Simon Wheatley, Brian Gupton, and the Blue Man Guild.
Finally, I could not have made this journey without the support of my family
and loving wife, Michelle.
This book is dedicated to my new best friend and son, Logan Michael White.
iii
This page intentionally left blank
Contents
Getting Started ..............................xi
Installation and Initial Setup .................. 1
Chapter 1
About Mac OS X v10.6 .................................. 2
Using Installer Disc Utilities ............................. 6
Before You Install Mac OS X ............................ 10
Preparing the System Drive ............................. 15
Installing Mac OS X ................................... 17
Installer Troubleshooting ............................... 24
Mac OS X Setup Assistant .............................. 26
Configure Mac OS X .................................. 37
Install Software and Updates ............................ 44
What You’ve Learned .................................. 51
References ........................................... 52
Review Quiz .......................................... 53
User Accounts ............................. 57
Chapter 2
Understanding User Accounts ........................... 58
Managing User Accounts ............................... 62
Managing User Home Folders ........................... 71
Login Options and Fast User Switching ................... 80
Fundamental Account Security .......................... 86
Managing Keychains ................................... 95
Using FileVault Accounts .............................. 102
Resetting Account Passwords ........................... 106
What You’ve Learned ................................. 117
References .......................................... 117
Review Quiz ......................................... 118
v
vi Contents
Command Line and Automation ............. 121
Chapter 3
Command-Line Essentials ............................. 122
Command-Line Navigation ............................ 128
Command-Line File Manipulation ...................... 135
Command-Line Administration ........................ 144
Command-Line Tips and Tricks ........................ 148
Using Automator and AppleScript ...................... 149
Basic Command-Line Scripting ........................ 155
Combining Automation Techniques ..................... 162
What You’ve Learned ................................. 167
References .......................................... 168
Review Quiz ......................................... 168
File Systems .............................. 171
Chapter 4
File System Components .............................. 172
File System Management .............................. 176
Using Software RAID ................................. 194
Using Optical Media .................................. 203
Understanding File System Permissions .................. 213
Managing Permissions via Finder ....................... 224
Managing Permissions via Command Line ............... 231
File System Troubleshooting ........................... 238
What You’ve Learned ................................. 250
References .......................................... 250
Review Quiz ......................................... 252
Data Management and Backup .............. 257
Chapter 5
Mac OS X Volume Hierarchy ........................... 258
Managing Font Resources ............................. 264
Managing Hidden Items ............................... 267
Using Aliases and Links ............................... 272
Understanding File System Metadata .................... 278
Managing Launch Services ............................. 284
Contents vii
Using Spotlight and Quick Look ........................ 289
Using File Archives and Disk Images .................... 300
Managing Time Machine .............................. 310
What You’ve Learned ................................. 322
References .......................................... 323
Review Quiz ......................................... 323
Applications and Boot Camp ................ 329
Chapter 6
Understanding Applications and Processes ............... 330
Application Accessibility .............................. 342
Monitoring Applications and Processes .................. 345
Application Troubleshooting ........................... 353
Managing Dashboard ................................. 363
Understanding Boot Camp ............................ 369
Configuring Boot Camp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Switching Between Systems ............................ 382
What You’ve Learned ................................. 384
References .......................................... 385
Review Quiz ......................................... 387
Network Configuration ..................... 391
Chapter 7
Fundamental Network Concepts ........................ 392
Networks in Action ................................... 397
Basic Network Configuration .......................... 403
Using Network Locations .............................. 406
Using Hardware Network Interfaces ..................... 409
Using Virtual Network Interfaces ....................... 415
Using Network Protocols .............................. 430
Network Troubleshooting ............................. 454
What You’ve Learned ................................. 464
References .......................................... 465
Review Quiz ......................................... 466
viii Contents
Network Services .......................... 471
Chapter 8
Understanding Network Services ....................... 472
Using Network Applications ........................... 478
Using File-Sharing Services ............................ 486
Using Host-Sharing Services ........................... 514
Sharing an Internet Connection ........................ 531
Securing Network Services ............................. 534
Troubleshooting Network Services ...................... 539
Understanding Directory Services ....................... 547
Configuring Network Directory Services ................. 551
Managing Network Authentication ...................... 560
Troubleshooting Directory Services ..................... 568
What You’ve Learned ................................. 570
References .......................................... 570
Review Quiz ......................................... 572
Peripherals and Printing .................... 579
Chapter 9
Understanding Peripherals ............................. 580
Using Bluetooth Peripherals ........................... 590
Peripherals that Synchronize ........................... 597
Troubleshooting Peripherals ........................... 600
Configuring Printing and Faxing ....................... 605
Managing Print Jobs .................................. 619
Sharing Printers and Faxes ............................. 628
Advanced Printing Management ........................ 631
Troubleshooting the Printing System .................... 635
What You’ve Learned ................................. 637
References .......................................... 637
Review Quiz ......................................... 638
Contents ix
System Startup ............................ 641
Chapter 10
Understanding the Startup Sequence .................... 642
Sleep Modes, Logout, and Shutdown .................... 654
Troubleshooting Startup .............................. 657
What You’ve Learned ................................. 664
References .......................................... 664
Review Quiz ......................................... 665
Index .................................... 668