Table Of ContentApparel and Home Textiles
Performance Standards Manual
Version 4
Dear Vendor,
Please find the QVC Performance Manual enclosed.
The manual defines the standards required for QVC apparel and home
textiles.
Going forward, it will be the responsibility of suppliers to carry out the
testing as specified in this manual at their cost. Please be aware that
failure to provide test certificates will result in automatic failure of
merchandise.
Please follow the manual carefully as errors are often both
time-consuming and costly.
Any testing must be carried out at a QVC preferred laboratory. A
summary of ‘preferred’ laboratories is listed inside the manual.
On submission of testing, please use the appropriate testing submission
sheet. The form must include either the SKU Number or Style Number.
Testing cannot go ahead without this information.
Any uncertainty concerning the Performance Standards included in the
manual must be clarified with the relevant technologist.
Thank you for your co-operation.
Yours sincerely,
Mike Roberts
Version 4
CONTENTS
Introduction
QVC Preferred Laboratories
Restricted Substances
Restricted Substance Requirements
List of Restricted Substances (Annex 1)
Azo Dye Self Certification Letter
Nickel Self Certification Letter
Testing Specifications
Apparel
Woven Skirts, Dresses, Shirts and Blouses
Woven Jackets, Coats and Blazers
Warp and Weft Knitted Garments
Woven and Knitted Underwear
Woven and Knitted Adult Nightwear
Knitted Jumpers, Cardigans, Dresses and Skirts
Woven and Knitted Swimwear
Woven Trousers, Shorts and Jeans
Childrenswear: Warp and Weft Knitted Garments
Childrenswear: Knitted Jumpers, Cardigans, Dresses & Skirts
Textile Bags, Belts, Buttons
Textile / Non Textile Luggage
Linings
Textile Knitted and Woven Accessories inc Hats/Scarves & Gloves
All Garment Trims
Textile Hangers
Canvas Straps /Lanyards
Textile Jewellery Components
Home Textiles
Bedding
Blankets
Pillows/ Quilts
Mattress Toppers
Curtains & Cushions
Towels
Rugs
Version 4
QVC PREFERRED LABORATORIES
Intertek/ Bureau Veritas & SGS
Intertek
Contacts for comments/ queries regarding the testing procedure:
Apparel: Mike Roberts: [email protected]
Home Textiles: Shaji Matthew: [email protected]
Intertek
Intertek contacts (UK):
Janet Waterworth (Specifications) [email protected]
Simon Chee (Technical) [email protected]
HONG KONG
Intertek Testing Services (Hong Kong) Ltd.
2nd Floor, Garment Centre
576 Castle Peak Road
Kowloon
Hong Kong
China
Mr Jason Ho
T: +852 2173 8248
F: +852 2785 7998
E: [email protected]
SHANGHAI
Intertek Testing Services Ltd., Shanghai
4th Floor, No. 2 Building
Shanghai Comalong Industrial Park
No. 889 YiShan Road
Puxi
Shanghai 200233
China
Mr. James Wang
T: +86 21 5426 2016
F: +86 21 5426 2016
E: [email protected]
HANGZHOU
Intertek Testing Services Limited Shanghai – Hangzhou Branch
4th Floor, Building Number 6
1180 Bing An Road
Hangzhou 310052
China
Ms. Linda Shi
T: +86 571 8679 8269
F: +86 571 8679 0296
E: [email protected]
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MUMBAI
Intertek Testing Services India Private Ltd
Godrej Soaps Complex Unit No. 4
Pirojshanagar
Eastern Express Highway
Vikhroli (East)
Mumbai 400 079
India
Mr. Sundar
T: +91 22 6797 6900
F: +91 22 5503 1087 / 88
E: [email protected]
BANGALORE
Intertek Testing Services India Private Ltd- Bangalore
17/F, Industrial Suburb
2nd Stage, Industrial Area
Yeshwanthpur
Bangalore 560 022
India
Mr. Karthikeyan
T: +91 80 4021 3710
F: +91 80 4021 3960
E: [email protected]
KARACHI
Intertek Pakistan (Pvt) Ltd.
S-94/A, Gul Bai, S.I.T.E
Karachi
Pakistan
Ms. Sabbara Zafar
T : +92 21 2590154 – 58 / 2590175
F : +92 21 2590172
E : [email protected]
Bangladesh:-
Mr. Fred Leung
T: +88 02 815 6226 – 28 ext. 128 E: [email protected]
Guangzhou:-
Mr. William Quilindo
T: +86 20 8396 6868 – 201 E: [email protected]
Ningbo:-
Ms. Linda Shi
T: +86 574 8818 3650 E: [email protected]
Qingdao:-
Mr. Alex Wang
T: +86 532 850 25997 E: [email protected]
Tianjin:-
Mr. Alex Wang
T: +86 22 8371 2202 E: [email protected]
Wuxi:-
Ms. Jessica Lu
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T: +86 510 8821 4567 E: [email protected]
New Delhi:-
Sadhan Dutta
T: +91 124 450 3427 E: [email protected]
Tirupur:-
Mr. Ashok
T: +91 421 223 2803 E: [email protected]
Indonesia:-
Ms Nina Tjen
T: +62 21 391 8584/ 8586 E: [email protected]
Korea:-
Mr. K. S. Kim
T: +82 2 3299 8021 E: [email protected]
Bureau Veritas
United Kingdom
Warrington
Bureau Veritas Consumer Products Services UK Ltd.
31 Kingsland Grange, Woolston
Warrington, Cheshire, WA1 4RW United Kingdom
Tel: +44 1925 854360 / Fax: +44 1925 851654
Email: [email protected]
Turkey
Istanbul
Bureau Veritas Consumer Products Services Testing
Laboratuvarlari Ltd. Sti.
Mahmutbey Mahallesi, Haci Bostan Caddesi, No: 4 K:4
34218 Bagcilar, Istanbul / Turkey
Tel: +90 212 494 35 35 / Fax: +90 212 494 35 60
Email: [email protected]
Asia
Hong Kong
Bureau Veritas Hong Kong Limited
1st Floor, Pacific Trade Centre
2 Kai Hing Road, Kowloon Bay, Kowloon, Hong Kong
Tel: (852) 2331 0888 / Fax: (852) 2331 0889
Sample Pick-up: (852) 2331 0333
(Softlines & Footwear)
Email: [email protected]
China
Guangzhou
Bureau Veritas Consumer Products Services
(Softlines)
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No. 183, Shi Nan Road, Mei Lin Plaza Block B Dong
Chong, Pan Yu, Guangzhou, China
Tel: (86) 20 2290 2088 / Fax: (86) 20 3490 9303
Email: [email protected]
Shanghai
Bureau Veritas Consumer Products Services
(Softlines, Analytical)
No.168, Guanghua Road, Zhuanqiao Town, Minhang
Shanghai, China, 201108
Tel: (86) 21 2408 1888 / Fax: (86) 21 6489 0042
Email: [email protected]
Qingdao
Bureau Veritas Consumer Products Services
(Softlines / Analytical)
Room 301, No. 4 building, Changsheng, Base of
Qingdao Innovation Park, No.151 Zhuzhou Road,
Laoshan District, Qingdao, China, 266101
Tel: (86) 532 8870 6800 / Fax: (86) 532 8870 6839
Email: [email protected]
Nanjing
Bureau Veritas Consumer Products Services
(Softlines / Analytical)
F6, Block C, Ascendas iHub Center, No.55 Jiangjun
Avenue Jiangning, Nanjing, China, 211100
Tel: (86) 25 5207 6128 / Fax: (86) 25 5207 6122
Email: [email protected]
Jiangyin
Bureau Veritas Consumer Products Services
(Jiangyin)
(Softlines)
No.201, JinShan Road, Jiangyin,Jiangsu,China 214400
Tel: (86) 510 8693 8100 / Fax: (86) 510 8693 8500
Email: [email protected]
Taiwan
Taipei
Bureau Veritas Consumer Products Services
Taiwan Branch
No. 37 Zhongyang S. Road, Sec. 2
Beitou, Taipei 112, Taiwan R.O.C.
Tel: (886) 2 2895 3666 / Fax: (886) 2 2895 6999
(Softlines / Physical Testing)
Email: [email protected]
Bangladesh
Dhaka
Bureau Veritas Consumer Products Services (BD) Ltd.
Plot - 130, Dhaka Export Processing Zone (DEPZ)
Extension area, Ganakbari, Savar, Dhaka, Bangladesh
Tel: (880) 2 778 9464-6 / Fax: (880) 2 778 9462-3
Hotline: 01730337940-5
(Softlines / Physical Testing)
Email: [email protected]
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Chittagong
Bureau Veritas Consumer Products Services
(Chittagong) Ltd.
Central Store Area, Karnaphuli Export Processing Zone
(KEPZ)
North Patenga, Chittagong, Bangladesh
Tel: (880) 31 250 2241-2 Fax: 031 250 2242
E-mail:
[email protected]
Cambodia
Phnom Penh
Bureau Veritas Consumer Products Services Limited,
Cambodia
No.8 & 9, Street Choam Chao, Sangkat Choam Chao
Khan Dangkor, P.O. Box 1375, Phnom Penh, Cambodia
Tel: (855) 023 969 386
Email: [email protected]
India
Bangalore
Bureau Veritas Consumer Products Services (I) Pvt. Ltd.
AKR Tech Park, Ground floor, C Block, Survey no 112
Krishna Reddy Ind. Area, 7th Mile Hosur Road
Bangalore - 560068, India
Tel: (91) 80 4070 1600 / Fax: (91) 80 4070 1655
Email: [email protected]
Tirupur
Bureau Veritas Consumer Products Services (I) Pvt. Ltd.
79/51, MRD Complex, (Near Nesvalar Colony Bus Stop)
P.N. Road, Tirupur - 641602, Tamilnadu, India
Tel: (91) 421 4308 100 / Fax: (91) 421 4308 106
Email: [email protected]
Thailand
Bangkok
Bureau Veritas Consumer Products Services (Thailand)
Ltd.
2410 Sukhumvit Road, Bangchak
Prakhanong, Bangkok 10260, Thailand
Tel: (66) 2 7447 200 / Fax: (66) 2 7447 200 ext 209
Email : [email protected]
Vietnam
Ho Chi Minh City
Bureau Veritas Consumer Products Services Vietnam
Limited.
Lot C7-C9, Conurbation 2, Cat Lai Industrial Zone
Thanh My Loi Ward, District 2, Ho Chi Minh City, Vietnam
Tel: (84) 8 3742 1604 / Fax: (84) 8 3742 1603
Email: [email protected]
SGS
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SGS Bangladesh Limited, +880 2 Ismail Hossain [email protected]
Noor Tower, 2nd, 6th -10th 9676500
and 13th Floors, 110 Bir
Uttam C.R. Datta Road,
Dhaka- 1205,
BANGLADESH.
Lukoil Neftochim Burgas +359 889 Magdalena [email protected]
SA, 949400 Pamukova
SGS Lab Complex
8104 Burgas
BULGARIA
SGS- CSTC Changzhou +86-519- Sean Shen [email protected]
Branch, Textile Lab 85358125 Snow Liu [email protected]
3/F, No. 158, LongCheng /8535801 Kelly Jia [email protected]
1
Avenue, ChangZhou,
China 213000
SGS-CSTC Standards +86-20 Amos Lin [email protected]
82075166 Frank Wen [email protected]
Technical Services Co.
+86
Ltd.
208207
2/F, 198 Kezhu Road,
5618
Scientech Park
Guangzhou Economic &
Technology Development
District, Guangzhou,
Guangdong, CHINA
510663
SGS-CSTC Standards +86-571 Gary Yin [email protected]
8982
Technical Services Co.
9207
Ltd. HangZhou Branch
4/F, 5/F, 6/F, 4th Building,
Huaye Hi-Tech Industrial
Park, No. 1180, Bin’an
Road, Binjiang District,
Hangzhou, China 310052
2/F West No. 4 Building, +86 574 Jessica Zhou [email protected]
Lingyun Industry Park, No. 89070213
1177 Lingyun Road,
Ningbo National Hi-Tech
Zone
Ningbo
Zhejiang
CHINA
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SGS-CSTC Standards +86-532 Janny Ning [email protected]
68999211 Carol Chen [email protected]
Technical Services Co.,
/
Ltd. Qingdao Branch–
+86-21
Textile Laboratory
61072810
1/F, SGS Center, No. 143,
Zhu Zhou Road,
Hi-Tech Industrial Park,
Qingdao, China, 266101
SGS-CSTC Standards +86-21 Alex Mao [email protected]
61072906
Technical Services Co.,
Ltd. Shanghai Branch-
Textile Laboratory
4/F, 4rd Building,No. 889
Yishan Road
Shanghai CHINA ,200233
SGS Egypt +202 Osama Kawashty [email protected]
6th of October City, 27263080
3rd Industrial zone, Block +202
60, 38326094
Cairo, Egypt Fax: +202
38326036
SGS Finland +358 9 Matti Paananen [email protected]
Sarkiniementie 3, PO Box 6963701
128
00210 Helsinki
Uusimaa
FINLAND
SGS France +33 4 Franck Moyon [email protected]
Bât.8, Parc du Golf, 42977220
Batiment 8, CS 30584
13594 Aix en Provence
FRANCE
SGS Germany +49 6128 Catherine Bouleau, [email protected]
Im Maisel 14 744-303 Kerstin Buchmann [email protected]
65232 Taunusstein +49 6128
Hessen 744 -479
GERMANY
SGS Hong Kong Ltd. +852 Ruth Hon, [email protected]
Wendy Wong [email protected]
5/F - 8/F & 28/F, 2765
Metropole Square 3695
2 On Yiu Street, Siu Lek +852
23.64.22.
Yuen
72 (Lab)
Shatin, N.T., Hong Kong
SGS India Pvt Ltd. +91-80 Srinivasulu Kothapalli [email protected]
Niti Kumar [email protected]
No. 23, Siva Arcade, 29th 2678783
Main, 1st Stage, 8
BTM Layout
Bangalore 560 076
INDIA
BNT Connections Building, +91 44 Jeyaraj Anitha [email protected]
Opposite to State Bank of 66081600 Niti Kumar [email protected]
India,
28 B/1 (SP), 28 B/2 (SP),
Second Main Road,
Ambattur Industrial Estate,
Chennai – 600058, Tamil
Nadu
INDIA
Version 4
Description:The manual defines the standards required for QVC apparel and home textiles. Apparel. Woven Skirts, Dresses, Shirts and Blouses Janet Waterworth (Specifications)
[email protected]. Simon Chee 1999. 150N. Seam Slippage. Seam Strength. BS EN ISO 13936 -1: 2004.