APM

13 Pages·2016·0.11 MB·English

IMC

Application Manager 7.2 (E0401P07)

© Copyright 2016 Hewlett Packard Enterprise Development LP

Table of Contents
1. What's New in this Release
2. Problems Fixed in this Release
3. Monitoring Application List
4. APM Software Distribution Contents
5. Installation Prerequisites
6. Installing and Upgrading APM
7. Removing APM
8. TCP Port Usage
9. Known Problems

What's New in this Release
IMC APM 7.2 (E0401P07) can be upgraded from only IMC APM 7.2 (E0401), IMC
APM 7.2 (E0401P01), IMC APM 7.2 (E0401L02), IMC APM 7.2 (E0401P04), and
IMC APM 7.2 (E0401P05).
To upgrade from versions prior to v 7.2, upgrade both the IMC APM and all the
deployed service components through each released version. The upgrade path is v
5.1/5.2 >> 7.0 >> 7.1 >> 7.2. It is not possible to import the database taken from a
previous version into v 7.2.
The following lists all features released after IMC APM 7.0 (E0101).
Features released in IMC APM 7.2 (E0401P07)
 Support for monitoring Oracle GoldenGate.
 Support for monitoring Huawei 18500 V3.
 Process Number and Arguments fields for Linux applications.
 Support for monitoring applications in the IDC cloud network environment.
Features released in IMC APM 7.2 (E0401P05)
 Support monitoring VMware vCenter Server.
 Tasks And Events index for VMware ESX.
 Pool and Statistics indexes for Citrix XenServer.
Features released in IMC APM 7.2 (E0401P04)
 Support for MongoDB database.
 APM index long-time saving feature and automatic report view generation.
 Hardware information of Windows, Linux, and AIX.
 TCP Connections indexes for Windows.
 Long Transaction, Archived Logs, SPParamete, Session Parameter, and
System Parameter indexes for Oracle.
 Lock information, Session, Top 10 SQL by Execution Time, Top 10 SQL by
Execution Frequency, and Top 10 SQL by Sort Frequency for DB2.
 Highest Num Available and JVM Heap Memory Details indexes for Weblogic.
 Session index for Websphere.
 Support exporting the application password in encrypted form.
Features released in IMC APM 7.2 (E0401L02)
 Support for Xugu database and H3C P5730 storage device.
 Support for monitoring NIC information for Windows, Linux, and AIX.
 Support for monitoring performance and configuration of DB2 applications.
Features released in IMC APM 7.2 (E0401P01)
 Support for IBM Storwize V7000, HP 3PAR, Rocky OS, and AS400.
 Application Monitor can be accessed by selecting Resource > Application
Manager > Import Application. It provides batch import of applications.
 Support for converged topology.
 Adding indexes of Disk Mount, Adapter, and MPIO for AIX.
 Adding indexes of Share Disk and System Time Zone for Windows.
 Adding the Log File Group index for Oracle.
 Adding indexes of Network Information, Process Information, Task
Information, Thread Information, File I/O Information, and database cache
indexes for Lotus Domino and Domino Server Authentication.
 Adding indexes of Waiting Tasks for SQL Server.
 Adding indexes of Thread Exclusive Memory and Global Shared Memory for
MySQL.
 Customizing the alarm severity.
Features released in IMC APM 7.2 (E0401)
 Application Monitor can be accessed by selecting Resource > Application
Manager > Application Monitor. It provides the following functions:
o Support for restarting Windows and Linux servers.
o Added importing and exporting the username and password for an
application.
o Support for exporting username and password for modification and
importing them.
o Support for exporting data on APM list page.
 Application Group can be accessed by selecting Resource > Application
Manager > Application Group. It provides the following functions:
o Application group alarm feature.
 Add Application can be accessed by selecting Resource > Application
Manager > Add Application. It provides the following functions:
o Support for DM, NeoKylin, Cache, Nginx, IBM Storwize V5000,
Huawei OceanStor S3900, Exchange 2013, DELL CMC, IPMI, and
TongTech middleware.
 Added SQL Server application monitor indexes, including Blocked Process
Number, Top 10 SQL, and Database Details indexes.
 Added Windows application monitor indexes, including I/O State indexes.
 Identifying application availability based on progress start status and service
status by using application collaboration.
 Added determining application availability based on process status and service
status for dynamic application collaboration.
 APM report switching.
 Support for HTTPS monitoring and status code monitoring for APM URL
application.
 Support for Agent in centos and suse linux operating systems.
 Support for port status monitoring for Oracle.
Features released in IMC APM 7.1 (E0303)
 Added monitoring for server hardware information.
 Supports a maximum of 10 hosts for application collection modules.
 Supports server-based CPU, memory, traffic, and disk capacity.
 The URL application supports monitoring domain names.
 Added URL sequence, Oracle ASM, and ping test service applications.
 Added the functions of viewing and exporting threshold indexes for
applications.
 APM agents have the x86 and x64 versions.
 Added the application collaboration function.
 Added VMware ESX application information about OS type, power supply
status, connection, hardware model, hardware vendor, startup time, CPU usage,
memory usage, data storage, CPU details, NIC performance, data storage
performance, disk I/O, VM, VM performance, VM disk, VM disk I/O, VM
NIC, VM NIC performance, powers supply, fan, processor, memory, sensor
temperature, and storage.
 APM supports the following IPv6 applications:
o Windows 2008/2012.
o Redhat 5.8/CentOS 6.2.
o Oracle 11g for Windows 2012.
o WebLogic 11g for Windows 2012.
o Apache 2.2.15 for Windows 2012.
o MySQL 5.6.15 for Windows 2008.
o Sybase 15.7/15.0.3 for Redhat 5.8.
o SQLServer 2008/2012/2014.
Features released in IMC APM 7.1 (E0301)
 Added applications SharePoint 2010, SharePoint 2013, Citrix Xen.
 Supported Web Table.
 Open data sources for reports:
o Open the data for CPU and memory of host applications on a per-day
basis.
Features released in IMC APM 7.0 (E0201H03)
 None.
Features released in IMC APM 7.0 (E0201P02)
 Added applications Lync 2013, Informix, HP MSA P2000, CAS, and SCO
Unix.
 Added Oracle application monitor indexes, including PGA, Instance
Efficiency Percentages, Load Profile, Global Cache Information, Control File,
Redo Log, New Object, Invalid Object, Index Unavailable, Long Operation,
SCN, Session Count, Process Count, Background Process Status, Top 10 Wait
Events, Top 10 SQL By Physical Reads, Top 10 SQL By Logical Reads
indexes.
 Added WebLogic application monitor indexes, including Active Execute
Threads, Threads Queue Length, Hogging Thread Count, JDBC Enabled,
JDBC Active connection indexes.
 Added AIX application monitor indexes, including Error Information, Cluster
Information indexes.
 Added the Select Application parameter to the report parameters of APM to
help customize reports.
 Open data sources for reports:
o Open the data for the APM database connection count and response
time in the latest year.
Features released in IMC APM 7.0 (E0201H01)
 None.
Features released in IMC APM 7.0 (E0201)
 Added applications PostgreSQL, Jetty, Active MQ, Hyper-V, VMware ESX,
KVM.
 Added Agent to collect application monitor data.
 Added the application template configuration function.
 Added Oracle application monitor indexes, including user information indexes
and error log indexes.
 Added the dynamic baseline alarm function for indexes.
 Optimized the OS application monitor as follows:
o Enabled APM to generate an alarm when an OS application process is
down.
o Added the OS running duration index.
o Added the list sorting function, and added an OS running duration
column on the host list page and host monitor widget of the home page.
Features released in IMC APM 7.0 (E0101H02)
 None.
Features released in IMC APM 7.0 (E0101P01)
 Added applications Lync 2010, Exchange 2010, and Lotus Domino.
 Added WebLogic 8.1.
 Optimizes the homepage widget Host Monitor as follows:
o Viewing the history CPU/memory information.
o Viewing the last hour availability and health status in the tips.
o Directly viewing the root cause analysis through clicking the icons in
the Analyze column.
o Setting the arrangement order of each column.
Features released in IMC APM 7.0 (E0101)
 Added the TCP Port application.
 Added the Linux/Unix application monitoring indexes, including the system
version, iNode, zombie process, session information, and volume group.
 Added the URL application monitoring indexes, including the keyword
matching times.
 Added the event log classification function to Windows applications.
 APM reporting supports opening multiple reports at the same time.
 Open data sources for reports.
o The per-minute data sources of operating system applications in APM.

Problems Fixed in this Release
IMC APM 7.1 (E0401P07) fixes the following problems, including all bugs fixed
after IMC APM 7.0 (E0101).
Resolved Problems in IMC APM 7.2 (E0401P07)
1. None.
Resolved Problems in IMC APM 7.2 (E0401P05)
1. The imcapmedm process might be down when the APM monitored an IPMI.
Resolved Problems in IMC APM 7.2 (E0401P04)
1. Some indexes in the following areas of an H3C P5730 application monitor
have incorrect value or have no value, if you add the H3C P5730 application
monitor to iMC APM 7.2 (E0401L02).
2. The V2 scheduled reports for APM cannot be created when APM is deployed
on iMC PLAT 7.2 (E0403L02)
Resolved Problems in IMC APM 7.2 (E0401L02)
1. In APM 7.2 (E0401P01), Application Group Name and Application Type
were removed from APM V2 report templates due to issues of iMC PLAT 7.2
(E0403L01).
2. Apache Commons Collections Java library has security holes when
deserializing data.
Resolved Problems in IMC APM 7.2 (E0401P01)
1. The wireless management process fails to be started and an error message
appears if you install or upgrade APM after installing WSM on iMC that runs
Windows.
Resolved Problems in IMC APM 7.2 (E0401)
1. The availability status of URL applications might be incorrect when URL
application polling is affected in unstable networks.
2. The WebSphereMQ application failed to be added to APM when the CCSID
of the WebSphereMQ application is not the default value. (The default is 819
for Unix and Linux, and 1381 for Windows.).
3. The dashboard does not display any APM information when the IMC platform
is upgraded to IMC PLAT 7.1 (E0303P10).
4. When you view reports in APM, the message "Error finding JNDI name
(127.0.0.1)" appears when the APM progress is started earlier than the
platform report progress.
5. When APM is deployed in distributed mode, you cannot use DBMan to back
up the apme_db databases for subordinate servers.
6. When the value of an index is more than 32 bytes and reaches the specified
index threshold, the imcapmedm process might be down.
7. After upgraded to iMC APM 7.1 (E0303), APM cannot collect data for SNMP
applications.
8. When the iMC server is deployed on a Linux host and uses an Oracle database,
APM cannot collect Active Directory Service data.
Resolved Problems in IMC APM 7.1 (E0303)
1. When you add a Lync application monitor, an application probe failure occurs.
2. The APM agent cannot obtain data of the monitored KVM application.
3. The APM agent cannot monitor the response time of the IIS application.
4. When the URL application keyword contains double-byte characters (for
example, Chinese characters), the number of matching results for the keyword
might be 0.
Resolved Problems in IMC APM 7.1 (E0301)
1. On the page for adding or modifying the Informix application, the system
considers the Database Name as the Database Service Name, and vice versa.
2. When the imcapmedm process cannot start because of insufficient
Oracle/MySQL connections, add APM connection configuration. To do so,
add DBCollectNum=11 in the \$iMCInstall$\server\conf\qvdm.conf file.
Resolved Problems in IMC APM 7.0 (E0201H03)
1. The jServer process and APM background imcapmedm process might operate
incorrectly when a large number of WebLogic applications are being
monitored.
Resolved Problems in IMC APM 7.0 (E0201P02)
1. Some Lync 2010 indexes are displayed as garbled characters on the APM
threshold management page.
2. APM Agent does not support uninstall feature.
3. APM Agent fails to monitor a few indexes, such as event logging of Windows
applications, error log, session of Linux applications, Directory applications,
and so on.
4. APM Agent fails to automatically locate .net and Active Directory
applications.
Resolved Problems in IMC APM 7.0 (E0201H01)
1. APM fails to monitor the system running time index of AIX and Solaris.
2. The indexes of Hyper-V Virtual Network Adapter and Virtual Switch Port
Information are incorrect.
3. The Agent cannot be removed through the uninstall command which is
installed on a Linux operation system.
4. The baseline data cannot be generated when APM is installed on Oracle
database.
Resolved Problems in IMC APM 7.0 (E0201)
1. None.
Resolved Problems in IMC APM 7.0 (E0101H02)
1. When APM monitors more than 10 WebLogic applications, WebLogic
applications might fail to be accessed.
2. Windows application cannot be added to APM after you upgrade APM in the
following order: version 5.1, version 5.2, version 7.0 (E0101), and version 7.0
(E0101P01).
3. When the HP Unix server has not reboot for a long time, APM might fail to
collect the memory information for the monitored HP Unix application.
Resolved Problems in IMC APM 7.0 (E0101P01)
1. The IMC main page may not be operated for a short time when you close the
application topology window whose content is not displayed completely.
2. The probe is installed in the Linux RedHat 6.1 operating system, and the probe
process is started. After the device mirrors traffic to the probe, the probe
server restarts.
3. When both APM and WSMS are installed, errors might occur to the login
page.
4. When APM is installed on Windows 2003, APM cannot collect the indexes of
WebLogic.
Resolved Problems in IMC APM 7.0 (E0101)
1. If the installation path has blank, the Jboss application will not be monitored.
2. When APM is installed, trying add Proprietary Attribute List fails in UAM.
[ Table of Contents ]

APM Software Distribution Contents
The IMC APM 7.2 (E0401P07) distribution list contains the following files and
folders:
1. APM\manual\readme_apm_7.2 (E0401P07).html - this file
2. APM\windows\install - the IMC APM installation program for Windows OS
3. APM\linux\install - the IMC APM installation program for Linux OS
[ Table of Contents ]

Installation Prerequisites
Server Requirements
The following are the minimum hardware requirements and supported software
programs to run IMC:
 IMC Platform Compatibility
o IMC Platform version: IMC PLAT 7.2 (E0403P04) or
later patches

 Minimum hardware requirements
o Pentium 4 3.0 GHz processor
o 4 GB of RAM
o 50 GB hard disk space

 Operating system (Versions marked X64 are recommended):
o Windows Server 2008 with Service Pack 2
o Windows Server 2008 X64 with Service Pack 2
o Windows Server 2008 R2 X64 with Service Pack 1
o Windows Server 2012 X64 with KB2836988
o Red Hat Enterprise Linux 5 (Enterprise and Standard
versions only)
o Red Hat Enterprise Linux 5 X64 (Enterprise and
Standard versions only)
o Red Hat Enterprise Linux 5.5 (Enterprise and Standard
versions only)
o Red Hat Enterprise Linux 5.5 X64 (Enterprise and
Standard versions only)
o Red Hat Enterprise Linux 5.9 (Enterprise and Standard
versions only)
o Red Hat Enterprise Linux 5.9 X64 (Enterprise and
Standard versions only)
o Red Hat Enterprise Linux 6.1 X64 (Enterprise and
Standard versions only)
o Red Hat Enterprise Linux 6.4 X64 (Enterprise and
Standard versions only)

 VMware:
o VMware Workstation 6.5.x
o VMware Workstation 9.0.x
o VMware ESX Server 4.x
o VMware ESX Server 5.x

 Hyper-V:
o Windows Server 2008 R2 Hyper-V
o Windows Server 2012 Hyper-V

 Database
o Microsoft SQL Server 2008 Service Pack 3 (Windows
only)
o Microsoft SQL Server 2008 R2 Service Pack 2
(Windows only)
o Microsoft SQL Server 2012 Service Pack 1 (Windows
only)
o Microsoft SQL Server 2014 (Windows only)
o Oracle 11g Release 1 (Linux only)
o Oracle 11g Release 2 (Linux only)
o MySQL Enterprise Server 5.1 (Linux and Windows)
o MySQL Enterprise Server 5.5 (Linux and Windows)
o MySQL Enterprise Server 5.6 (Linux and Windows)
[ Table of Contents ]

Installing and Upgrading APM
To install APM:
1. Before installing APM, make sure that the IMC platform is installed correctly
and the IMC platform version is IMC PLAT 7.2 (E0403P04) or later patches.
2. To install APM, click Install button on the Monitor tab of the Intelligent
Deployment Monitoring Agent, then select the components sub-directory of
the upgrade package, and click OK button to launch the installation wizard.
To upgrade APM:
1. Back up the IMC database on the Environment tab in Deployment Monitoring
Agent.
2. Manually copy the IMC installation directory to a backup path.
3. Stop the IMC system in the Deployment Monitoring Agent.
4. Click Install button in the Monitor tab of the Deployment Monitoring Agent.
5. Select the windows/install/components subdirectory of the upgrade package,
and click OK button.
6. After the installation finishes, the Deployment Monitoring Agent will detect
the components that need to be upgraded. Click OK button to start upgrading
the components.
7. If this is a Distributed deployment, upgrade all components deployed on all
slave servers separately.
8. After update, start all processes on the Deployment Monitoring Agent window.
For more information about installation and upgrade procedures, see IMC Getting
Started Guide and IMC deployment guides.
[ Table of Contents ]

Removing APM
You can remove APM component through the intelligent deployment monitoring
agent. To do this, follow these steps:
1. In the Intelligent Deployment Monitoring Agent window, select Stop IMC on
the Monitor tab to stop all processes of IMC.
2. On the Deploy tab, right-click the APM component, and select Uninstall the
Component from the shortcut menu.
3. A dialog box appears, indicating that the component was successfully
removed. Click OK.