APICS Vancouver Chapter- Kaizen Cuture

24 Pages·2017·6.93 MB·English

kaizen.com
Kaizen Culture
Intro
Christopher P Leonard
Global Director
Kaizen Institute Consulting Group
Kaizen
Meaning & History
Kaizen Meaning
Our Mission
+ =
KAI ZEN KAIZEN
CHANGE BETTER CONTINUOUS
IMPROVEMENT
Everybody!
Everyday!
Everywhere!
© Kaizen Institute 4
What is Kaizen
Creating Strategic Value with People Motivated
Define Kaizen Go to Do
Value Teams Gemba Find Kaizen
More Utility
For the Customer Set Goals, Change Processes Customer
for the Customer
and for Organise Kaizen and Work Habits dissatisfaction,
Less Waste
the Organisation Teams Muda (waste), Mura
for the Organisation
(variability)
and Muri (difficulty)
“WE BUILD PEOPLE BEFORE WE BUILD CARS”
…PEOPLE ARE THE FOUNDATION
OF ALL IMPROVEMENT
, Toyota
© Kaizen Institute 5
Based on Fundamental Principles
1. Create 2. Flow Efficiency 3. Workplace 4. Respect for People 5. Visual
Customer Value (Eliminate Waste) Effectiveness Management
1. Transportation
2. Inventory
3. Motion
4. Waiting
Identify 5. Over Frontline = where Motivation Spot Quickly
Customer Processing Value is Added and through V.A. (Value Added) &
Interests Reality Rules Improvement of N.V.A. (Non Value
6. Over Production Work Process & Added)
Improve Increase Density of Environment Activities
7. Defects and
Customer Value Transfer
Errors Improve Process
Experience from Resources to Engage in
Flow Units Frontline Kaizen
Improve
Workshops
Collaboration
KBS Introduction - Main File - EN © Kaizen Institute 6
What is Kaizen
Quality & Continuous improvement
Presentation name, date © Kaizen Institute pag7e 7
Kaizen in All Sectors of the Economy
DISCRETE
PRODUCTION &
ASSEMBLY
INDUSTRIES
CONTINUOUS
PROCESS
INDUSTRIES
TRANSPORTATION
& WAREHOUSING
SERVICE BASED,
RETAIL &
HOSPITALITY
PUBLIC SECTOR
& HEALTHCARE
PROJECT BASED
MINING, OIL GAS,
& CONSTRUCTION
© Kaizen Institute 8
Culture
What is Culture
Change Management
Key Cultural Accelerants
What is Culture
Free Range Organic Versus Command & Control
a : the customary beliefs, social forms, and material traits of a racial, religious, or social
group; also : the characteristic features of everyday existence (such as diversions or a
way of life) shared by people in a place or time popular culture
Tension
b : the set of shared attitudes, values, goals, and practices that characterizes an institution
or organization a corporate culture focused on the bottom line
© Kaizen Institute 10