Table Of ContentInformation Technology / IT Management
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Emphasizing leadership principles and practices, Antipatterns: Managing l
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Software Organizations and People, Second Edition catalogs 49 business
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practices that are often precursors to failure. This updated edition of a bestseller a
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not only illustrates bad management approaches, but also covers the bad work la
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environments and cultural traits commonly found in IT, software development, t
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and other business domains. For each antipattern, it describes the situation and s
symptoms, gives examples, and offers a refactoring solution. D
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F
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The authors, graduate faculty at Penn State University, avoid an overly a
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scholarly style and infuse the text with entertaining sidebars, cartoons, stories, c
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and jokes. They provide names for the antipatterns that are visual, humorous,
and memorable. Using real-world anecdotes, they illustrate key concepts in an
engaging manner. This updated edition sheds light on new management and A
environmental antipatterns and includes a new chapter, six updated chapters,
and new discussion questions. Topics covered include leadership principles,
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environmental antipatterns, group patterns, management antipatterns, and
team leadership. t
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• Differentiates the various types of teams, organizational cultures, p
and personalities, and explains how to lead and manage them
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• Provides a taxonomy to assist you in the rapid and correct
identification of problems t
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• Offers a playbook for addressing problems and solving them
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through refactoring
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• Includes new exercises and indentifies new management and
environmental antipatterns n
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Following introductory material on management theory and human behavior,
the text catalogs the full range of management, cultural, and environ-
mental antipatterns. It includes thought-provoking exercises that describe
a situation, ask which antipatterns are present, and explain how to refactor ES
the situation. It provides time-tested advice to help you overcome bad de
c
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practices through successful interaction with your clients, customers, peers, to
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supervisors, and subordinates. on
nd
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Antipatterns
Managing Software Organizations
and People
Second Edition
Titles in the
Auerbach Series on Applied Software Engineering
Phillip A. Laplante, Pennsylvania State University, Series Editor
The ScrumMaster Study Guide
James Schiel
978-1-4398-5991-9
Enterprise-Scale Agile Software Development
James Schiel
978-1-4398-0321-9
Requirements Engineering for Software and Systems
Phillip A. Laplante
978-1-4200-6467-4
Building Software: A Practioner’s Guide
Nikhilesh Krishnamurthy and Amitabh Saran
978-0-8493-7303-9
Global Software Development Handbook
Raghvinder Sangwan, Matthew Bass, Neel Mullick, Daniel J. Paulish,
and Juergen Kazmeier
978-0-8493-9384-6
Antipatterns: Identification, Refactoring, and Management
Phillip A. Laplante and Colin J. Neill
978-0-8493-2994-4
Software Engineering Quality Practices
Ronald Kirk Kandt
978-0-8493-4633-0
Other Auerbach Publications in Software Development,
Software Engineering, and Project Management
Accelerating Process Improvement Project Management Maturity Model,
Using Agile Techniques Second Edition
Deb Jacobs J. Kent Crawford
0-8493-3796-8 0-8493-7945-8
The Complete Project Management Real Process Improvement Using
Office Handbook the CMMI®
Gerard M. Hill Michael West
0-8493-2173-5 0-8493-2109-3
Defining and Deploying Software Reducing Risk with Software Process
Processes Improvement
F. Alan Goodman Louis Poulin
0-8493-9845-2 0-8493-3828-X
Embedded Linux System Design The ROI from Software Quality
and Development Khaled El Emam
P. Raghavan, Amol Lad, and Sriram 0-8493-3298-2
Neelakandan
0-8493-4058-6 Software Sizing, Estimation, and
Risk Management
Interpreting the CMMI®: A Process Daniel D. Galorath and Michael W. Evans
Improvement Approach 0-8493-3593-0
Margaret Kulpa and Kent Johnson
0-8493-1654-5 Software Specification and Design:
An Engineering Approach
Modeling Software with Finite State John C. Munson
Machines 0-8493-1992-7
Ferdinand Wagner, Ruedi Schmuki,
Thomas Wagner, and Peter Wolstenholme Software Testing and Continuous
0-8493-8086-3 Quality Improvement, Second Edition
William E. Lewis
Optimizing Human Capital with a 0-8493-2524-2
Strategic Project Office
J. Kent Crawford and Strategic Software Engineering:
Jeannette Cabanis-Brewin An Interdisciplinary Approach
0-8493-5410-2 Fadi P. Deek, James A.M. McHugh,
and Osama M. Eljabiri
A Practical Guide to Information 0-8493-3939-1
Systems Strategic Planning,
Second Edition Successful Packaged Software
Anita Cassidy Implementation
0-8493-5073-5 Christine B. Tayntor
0-8493-3410-1
Process-Based Software Project
Management
F. Alan Goodman
0-8493-9845-2
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Antipatterns
Managing Software Organizations
and People
Second Edition
Colin J. Neill s Phillip A. Laplante s Joanna F. DeFranco
CRC Press
Taylor & Francis Group
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Boca Raton, FL 33487-2742
© 2012 by Taylor & Francis Group, LLC
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Version Date: 20111026
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Contents
Preface ..........................................................................................................xiii
Acknowledgments .......................................................................................xvii
Authors .........................................................................................................xix
1 Patterns and Antipatterns ......................................................................1
1.1 A Timeless Way of Building ..............................................................2
1.2 Pattern Structure ...............................................................................3
1.3 Antipatterns .......................................................................................4
1.4 Many Eyes .........................................................................................6
1.5 Antipattern Structure ........................................................................6
1.6 Management and Environmental Antipatterns ..................................7
1.6.1 Antipattern Locator ..............................................................7
1.7 Consistency and Completeness ..........................................................8
References ..................................................................................................11
2 Human Patterns and Antipatterns .......................................................13
2.1 Human Patterns ..............................................................................13
2.1.1 Myers–Briggs Personality Types .........................................14
2.1.2 Keirsey Temperament Sorter ...............................................17
2.1.3 Adaption Innovation (AI) Theory .......................................19
2.1.4 The Role of Affect and Emotion .........................................21
2.1.5 How to Use Human Patterns..............................................22
2.2 Human Antipatterns and Negative Personality Types .....................23
2.2.1 Confronting Difficult People ..............................................24
2.2.2 Hostile Aggressives .............................................................25
2.2.2.1 Sherman Tanks ...................................................25
2.2.2.2 Snipers ................................................................27
2.2.2.3 Exploders ............................................................28
2.2.3 Indecisives ..........................................................................30
2.2.4 Whiners ..............................................................................31
2.2.5 Negativists ..........................................................................32
ix
