An Introduction to Project Management. With a Brief Guide to Microsoft Project 2013

617 Pages·2015·44.01 MB·English

by  Kathy Schwalbe

An Introduction to Project
Management, Fifth Edition
By
Kathy Schwalbe
Professor Emeritus, Augsburg College
Department of Business Administration
Minneapolis, Minnesota
An Introduction to
Project Management, Fifth Edition
Cover Photo: Dan Schwalbe
©2015 Schwalbe Publishing
ISBN-13: 978-1505212099
ISBN-10: 150521209X
ALL RIGHTS RESERVED. No part of this work covered by the copyright
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permitted under Section 107 or 108 of the 1976 United States Copyright Act,
without the prior written permission of the author.
Materials from Kathy Schwalbe’s Information Technology Project Management,
Sixth and Seventh Editions, are used with permission from Cengage Learning.
Microsoft and the Office logo are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries. All
screenshots from Microsoft products are used with permission from Microsoft.
Information and screenshots from MindView Business are used with permission
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Some of the product names and company names used in this book have been
used for identification purposes only and may be trademarks or registered
trademarks of their respective manufacturers and sellers.
This publication is a derivative work of A Guide to the Project Management
Body of Knowledge (PMBOK® Guide) – Fifth Edition, which is copyrighted
material of and owned by, Project Management Institute, Inc. (PMI), Copyright
2013. This publication has been developed and reproduced with the permission
of PMI. Unauthorized reproduction of this material is strictly prohibited. The
derivative work is the copyrighted material of and owned by, Schwalbe
Publishing, Copyright 2015.
PMI, PMP, CAPM, PgMP, PMI-RMP, PMI-ACP, PMI-SP, OPM3, and
PMBOK are registered marks of the Project Management Institute, Inc.
Published by Schwalbe Publishing in Minneapolis, MN, June 2015. Includes
minor corrections.
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this and other books by Kathy Schwalbe.
For Dan, Anne, Bobby, and Scott
My husband and children continue to be my inspiration.
BRIEF TABLE OF CONTENTS
Chapter 1 An Introduction to Project, Program, and Portfolio Management
Chapter 2 Project, Program, and Portfolio Selection
Chapter 3 Initiating Projects
Chapter 4 Planning Projects, Part 1 (Project Integration and Scope
Management)
Chapter 5 Planning Projects, Part 2 (Project Time and Cost Management)
Chapter 6 Planning Projects, Part 3 (Project Quality, Human Resource,
Communications, Stakeholder, Risk, and Procurement
Management)
Chapter 7 Executing Projects
Chapter 8 Monitoring and Controlling Projects
Chapter 9 Closing Projects
Chapter 10 Best Practices in Project Management
Appendix A Brief Guide to Microsoft Project 2013
Appendix B Resources
Appendix C Case Studies
Glossary
DETAILED TABLE OF CONTENTS
Chapter 1: An Introduction To Project, Program, And Portfolio
Management
Introduction
What Is A Project?
Examples Of Projects
Project Attributes
Project Constraints
What Is Project Management?
Project Stakeholders
Project Management Process Groups And Knowledge Areas
Project Management Tools And Techniques
Project Success
Program And Project Portfolio Management
Programs
Project Portfolio Management
The Project Management Profession
Suggested Skills For Project, Program, And Portfolio Managers
Importance Of Leadership Skills
Project Management Certification
Ethics In Project Management
Project Management Careers
Project Management Software
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Team Projects
Key Terms
End Notes
Chapter 2: Project, Program, And Portfolio Selection
Aligning Projects With Business Strategy
Strategic Planning
Swot Analysis
Four-Stage Planning Process For Project Selection
Methods For Selecting Projects
Focusing On Competitive Strategy And Broad Organizational Needs
Performing Financial Projections
Net Present Value Analysis
Return On Investment
Payback Analysis
Using A Weighted Scoring Model
Implementing A Balanced Scorecard
Addressing Problems, Opportunities, And Directives
Project Time Frame
Project Priority
Program Selection
Focusing On Coordination And Benefits
Approaches To Creating Programs
Project Portfolio Selection
Sample Approach For Creating A Project Portfolio
Five Levels Of Project Portfolio Management
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Key Terms
End Notes
Chapter 3: Initiating Projects
Project Management Process Groups
Mapping The Process Groups To The Knowledge Areas
Developing A Project Management Methodology
Agile Project Management
The Importance Of Top Management Commitment
The Need For Organizational Standards
Pre-Initiating And Initiating Global Construction’s Just-In-Time Training
Project
Pre-Initiating Processes And Outputs
Contents Of A Business Case
Sample Business Case
Initiating Processes And Outputs
Identifying Stakeholders
Sample Stakeholder Register And Stakeholder Analysis
Creating A Project Charter
Contents Of A Project Charter
Sample Project Charter
Holding A Project Kick-Off Meeting
Sample Kick-Off Meeting Agenda
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Team Projects
Key Terms
End Notes
Chapter 4: Planning Projects, Part 1
Introduction
Project Planning Should Guide Project Execution
Summary Of Planning Processes And Outputs For Integration And Scope
Project Integration Management
Team Contracts
Sample Team Contract
Project Management Plans
Sample Project Management Plan
Project Scope Management
Planning Scope Management
Sample Requirements Management Plan
Collecting Requirements
Sample Requirements Traceability Matrix
Defining Scope
Sample Scope Statement
Creating The Work Breakdown Structure
Example Wbss
Approaches To Developing Work Breakdown Structures
Using Guidelines
The Analogy Approach
The Top-Down Approach
The Bottom-Up Approach
Mind Mapping
Sample Wbs
Creating The Wbs Dictionary
Sample Wbs Dictionary Entry
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Team Projects
Key Terms
End Notes
Chapter 5: Planning Projects, Part 2
Introduction
Summary Of Planning Processes And Outputs
Project Time Management
Planning Schedule Management
Defining Activities
Creating The Activity List And Attributes
Sample Activity List And Attributes
Creating A Milestone List
Sample Milestone List
Sequencing Activities
Project Schedule Network Diagrams
Estimating Activity Resources
Sample Activity Resource Requirements
Estimating Activity Duration
Sample Activity Duration Estimates
Developing The Project Schedule
Critical Path Analysis
Calculating The Critical Path
Growing Grass Can Be On The Critical Path
Using Critical Path Analysis To Make Schedule Trade-Offs
Importance Of Updating Critical Path Data
Critical Chain Scheduling
Sample Project Schedule
Project Cost Management
Planning Cost Management
Estimating Costs
Cost Estimation Tools And Techniques
Sample Cost Estimate