An expert system for reward systems design.

124 Pages·1.7 MB·en_US

by  Erturk, Alper.

'KNOX LIBRARY
POSTGRADUATE SCHOOL
REY CA
93943-5101

NAVAL POSTGRADUATE SCHOOL
Monterey, California
THESIS
AN EXPERT SYSTEM
FOR REWARD SYSTEMS DESIGN
by
Alper Erturk
September 2000
Thesis Co-Advisors: Erik Jansen
Mark E. Nissen
Approved for public release; distribution is unlimited.

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September2000 Master's Thesis
4. TITLE AND SUBTITLE: 5. FUNDING NUMBERS
An Expert Systemfor Reward Systems Design
AUTHOR(S)
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Alper Erturk
PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) 8.PERFORMING ORGANIZATION
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Naval Postgraduate School
Monterev, CA 93943-5000
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11. SUPPLEMENTARY NOTES The views expressed in this thesis are those ofthe author and do not reflect the
officialpolicyorpositionofthe DepartmentofDefense orthe U.S. Government.
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13. ABSTRACT (maximum 200words)
Today's business environment is a highly competitive marketplace. In this competition, organizations
distribute numerous rewards to motivate, attract and retain employees, such as pay, fringe benefits and promotions.
However, not all managers have the necessary knowledge and expertise to effectively decide and structure reward
systems.
This thesis presents an expert system to assist managers with designing the most appropriate reward system
in their organizations. The system queries the user about the organization's goals, structure, culture, technology and
its management's vision. This information is then filtered through decision matrixes in the knowledge base to
generate the results along with an explanation and an estimated accuracy factor. The system was designed and
programmed using Microsoft Visual Basic 6.0. The decision tables in the knowledge base were designed and
structuredusingaMicrosoftAccessdatabase.
The results show that similar knowledge base expert systems could be designed and programmed to assist
managers forotherpurposes in organizations.
14. SUBJECT TERMS 15.NUMBEROF
Artificial Intelligence, Expert Systems, VisualBasic, Organizations, Reward Systems PAGES
116
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Approved for public release; distribution is unlimited
AN EXPERT SYSTEM FOR REWARD SYSTEMS DESIGN
AlperErturk
Lieutenant Junior drade, Turkish Navy
B.S., Turkish Naval Academy, 1994
Submitted in partial fulfillment ofthe
requirements for the degrees of
MASTER OF SCIENCE IN INFORMATION TECHNOLOGY MANAGEMENT
and
MASTER OF SCIENCE IN SYSTEMS MANAGEMENT
from the
NAVAL POSTGRADUATE SCHOOL
September 2000
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