An Allegory on the Role of the Action Researcher to Enable User Engagement and Change ...

624 Pages·2016·31.96 MB·English

ICEIS 2016
Proceedings of the
18th International Conference on
Enterprise Information Systems
Volume 1
Rome - Italy
April 25 - 28, 2016
Sponsoredby
INSTICC-InstituteforSystemsandTechnologiesofInformation,ControlandCommunication
TechnicallyCo-sponsoredby
IEEESMCTConEIS
InCooperationwith
IRC-InformaticsResearchCenter
SWIM-IEICESpecialInterestGrouponSoftwareInterpriseModelling
AEPIA-SpanishAssociationofArtificialIntelligence
AAAI-AssociationfortheAdvancementofArtificialIntelligence
ACMSIGMIS-ACMSpecialInterestGrouponManagementInformationSystems
ACMSIGCHI-ACMSpecialInterestGrouponComputerHumanInteraction
ACMSIGAI-ACMSpecialInterestGrouponArtificialIntelligence
Copyright c 2016bySCITEPRESS–ScienceandTechnologyPublications,Lda.
(cid:13)
Allrightsreserved
EditedbySlimaneHammoudi,LeszekMaciaszek,MicheleM.Missikoff,OlivierCampandJoséCordeiro
PrintedinPortugal
ISBN:978-989-758-187-8
DepósitoLegal: 406875/16
http://www.iceis.org
[email protected]
BRIEF CONTENTS
INVITED SPEAKERS .......................................................................... IV
ORGANIZING COMMITTEES ....................................................................V
PROGRAM COMMITTEE .......................................................................VI
AUXILIARY REVIEWERS .......................................................................X
SELECTED PAPERS BOOK .....................................................................XI
FOREWORD .................................................................................XIII
CONTENTS ..................................................................................XV
III
INVITED SPEAKERS
ClaudiaLoebbecke
UniversityofCologne
Germany
SergioGusmeroli
TXTe-solutionsSPA
Italy
WilVanDerAalst
TechnischeUniversiteitEindhoven
Netherlands
JanVomBrocke
UniversityofLiechtenstein
Liechtenstein
IV
ORGANIZING COMMITTEES
CONFERENCE CO-CHAIRS
OlivierCamp,MODESTE/ESEO,France
JoséCordeiro,PolytechnicInstituteofSetúbal/INSTICC,Portugal
PROGRAM CO-CHAIRS
SlimaneHammoudi,ESEO,MODESTE,France
LeszekMaciaszek,WroclawUniversityofEconomics,PolandandMacquarieUniversity,Sydney,
Australia
MicheleM.Missikoff,InstituteofSciencesandTechnologiesofCognition,ISTC-CNR,Italy
SECRETARIAT
VitorPedrosa,INSTICC,Portugal
GRAPHICS PRODUCTION AND WEBDESIGNER
AndréLista,INSTICC,Portugal
MaraSilva,INSTICC,Portugal
WEBMASTER
SusanaRodrigues,INSTICC,Portugal
V
PROGRAM COMMITTEE
Miguel Angel Martinez Aguilar, University of AngélicaCaro,UniversityofBio-Bio,Chile
Murcia,Spain
Nunzio Casalino, LUISS Guido Carli University,
Adeel Ahmad, Laboratoire d’Informatique Signal Italy
etImagedelaCôted’Opale,France
MarcoA.Casanova,PUC-Rio,Brazil
Patrick Albers, ESEO - Ecole Superieure
Luca Cernuzzi, Universidad Católica "Nuestra
D’ElectroniquedeL’Ouest,France
SeñoradelaAsunción",Paraguay
MohammadAl-Shamri,IbbUniversity,Yemen
ShipingChen,CSIRO,Australia
RainerAlt,UniversityofLeipzig,Germany Max Chevalier, Institut de Recherche en
InformatiquedeToulouseUMR5505,France
Andreas S. Andreou, Cyprus University of
Technology,Cyprus Nan-HsingChiu,ChienHsinUniversityofScience
andTechnology,Taiwan
OscarAvila,UniversidaddelosAndes,Colombia
WitoldChmielarz,WarsawUniversity,Poland
Tamara Babaian, Bentley University,
UnitedStates Daniela Barreiro Claro, Universidade Federal da
Cecilia Baranauskas, State University of Bahia(UFBA),Brazil
Campinas-Unicamp,Brazil PedroHenriqueGouvêaCoelho,StateUniversity
ofRiodeJaneiro,Brazil
KenBarker,UniversityofCalgary,Canada
Francesco Colace, Università Degli Studi di
Jean-Paul Barthès, Heudiasyc, JRU CNRS 7253,
Salerno,Italy
UniversitédeTechnologiedeCompiègne,France
CesarCollazos,UniversidaddelCauca,Colombia
LamiaHadrichBelguith,ANLPResearchGroup,
MIRACL,UniversityofSfax,Tunisia AntonioCorral,UniversityofAlmeria,Spain
OrlandoBelo,UniversityofMinho,Portugal MarielaCortés,StateUniversityofCeará,Brazil
Domenico Beneventano, Universita’ di Modena e Sharon Cox, Birmingham City University,
ReggioEmilia,Italy UnitedKingdom
Jorge Bernardino, Polytechnic Institute of Broderick Crawford, Pontificia Universidad
Coimbra-ISEC,Portugal CatolicadeValparaiso,Chile
FrederiqueBiennier,INSALyon,France VincenzoDeufemia,UniversitàdiSalerno,Italy
Dulce Domingos, Faculty of Science - University
SandroBimonte,Irstea,France
ofLisbon,Portugal
MarkoBohanec,JožefStefanInstitute,Slovenia
CésarDomínguez,UniversidaddeLaRioja,Spain
Jean-LouisBoulanger,CERTIFER,France
SophieEbersold,UniversitéToulouseII-LeMirail,
Daniel Antonio Callegari, PUC-RS Pontificia France
UniversidadeCatolicadoRioGrandedoSul,Brazil Hans-Dieter Ehrich, Technische Universitaet
Braunschweig,Germany
Luis M. Camarinha-Matos, New University of
Lisbon,Portugal Fabrício Enembreck, Pontifical Catholic
UniversityofParaná,Brazil
Roy Campbell, University of Illinoiis at
Urbana-Champaign,UnitedStates Sean Eom, Southeast Missouri State University,
UnitedStates
Manuel Isidoro Capel-Tuñón, University of
Granada,Spain João Faria, FEUP - Faculty of Engineering of the
UniversityofPorto,Portugal
Glauco Carneiro, Salvador University
(UNIFACS),Brazil AntonioFariña,UniversityofACoruña,Spain
VI
Edilson Ferneda, Catholic University of Brasília, San-Yih Hwang, National Sun Yat-sen University,
Brazil Taiwan
Maria João Silva Costa Ferreira, Universidade Abdessamad Imine, Laboratoire Lorrain de
Portucalense,Portugal Recherche en Informatique et Ses Applications,
France
PauloFerreira,INESC-ID/IST,Portugal
ArturoJaime,UniversidaddeLaRioja,Spain
George Feuerlicht, University of Technology,
Sydney(UTS),Australia KaiJakobs,RWTHAachenUniversity,Germany
António Figueiredo, University of Coimbra, Paul Johannesson, Royal Institute of Technology,
Portugal Sweden
Rita Francese, Università degli Studi di Salerno, Nikitas Karanikolas, Technological Educational
Italy InstituteofAthens(TEI-A),Greece
Ana Fred, Instituto de Telecomunicações / IST, Dimitrios Katsaros, University of Thessaly,
Greece
Portugal
Andrea Kienle, University of Applied Sciences,
Lixin Fu, University of North Carolina,
Dortmund,Germany
Greensboro,UnitedStates
MariteKirikova,RigaTechnicalUniversity,Latvia
Johannes Gettinger, University of Hohenheim,
Germany Alexander Knapp, Universität Augsburg,
Germany
George Giaglis, Athens University of Economics
andBusiness,Greece NatalliaKokash,LeidenUniversity,Netherlands
DanielaGiordano,UniversityofCatania,Italy
FotisKokkoras,TEIofThessaly,Greece
Feliz Gouveia, University Fernando Pessoa /
Christophe Kolski, University of Valenciennes,
Cerem,Portugal
France
VirginieGovaere,INRS,France JohnKrogstie,NTNU,Norway
JanisGrabis,RigaTechnicalUniversity,Latvia RobKusters,EindhovenUniversityofTechnology
&OpenUniversityoftheNetherlands,Netherlands
Maria Carmen Penadés Gramaje, Universitat
PolitècnicadeValència,Spain WimLaurier,UniversitéSaint-Louis,Belgium
SvenGroppe,UniversityofLübeck,Germany RamonLawrence, UniversityofBritishColumbia
Okanagan,Canada
Wieslawa Gryncewicz, Wroclaw University of
Economics,Poland JintaeLee,LeedsSchoolofBusinessatUniversity
ofColorado,Boulder,UnitedStates
Rune Gustavsson, Blekinge Institute of
Technology,Sweden AlainLeger,FranceTelecomOrangeLabs,France
HatimHAFIDDI,INPT,Morocco JoergLeukel,UniversityofHohenheim,Germany
Karin Harbusch, Universität Koblenz-Landau,
LeiLi,HefeiUniversityofTechnology,China
Germany
Da-Yin Liao, Applied Wireless Identifications,
Wladyslaw Homenda, Warsaw University of
UnitedStates
Technology,Poland
LuisJiménezLinares,UniversityofdeCastilla-La
Wei-Chiang Hong, Nanjing Tech University, Mancha,Spain
China,Taiwan
PanagiotisLinos,ButlerUniversity,UnitedStates
MiguelJ.Hornos,UniversityofGranada,Spain
Stephane Loiseau, LERIA, University of Angers,
Kai-IHuang,TunghaiUniversity,Taiwan France
Miroslav Hudec, University of Economics in João Correia Lopes, INESC TEC, Faculdade de
Bratislava,SlovakRepublic EngenhariadaUniversidadedoPorto,Portugal
VII
Maria Filomena Cerqueira de Castro Lopes, Alvaro Navas, Universidad Politécnica de Madrid,
Universidade Portucalense Infante D. Henrique, Spain
Portugal
Rabia Nessah, IESEG School of Management,
WendyLucas,BentleyUniversity,UnitedStates France
Vincent Ng, The Hong Kong Polytechnic
AndréLudwig,UniversityofLeipzig,Germany
University,HongKong
MarkLycett,BrunelUniversity,UnitedKingdom
OvidiuNoran,GriffithUniversity,Australia
JoseAntonioMacedo,FederalUniversityofCeara,
Edson OliveiraJr, State University of Maringá,
Brazil
Brazil
Leszek Maciaszek, Wroclaw University of
Andrés Muñoz Ortega, Catholic University of
Economics, Poland and Macquarie University,
Murcia(UCAM),Spain
Sydney,Australia
ClausPahl,DublinCityUniversity,Ireland
Cristiano Maciel, Universidade Federal de Mato
Grosso,Brazil Philippe Palanque, Institut de Recherche en
InformatiquedeToulouse,France
Rita Suzana Pitangueira Maciel, Federal
UniversityofBahia,Brazil Tadeusz Pankowski, Poznan University of
Technology,Poland
Riccardo Martoglia, University of Modena and
ReggioEmilia,Italy HugoParada,UPM,Spain
Katsuhisa Maruyama, Ritsumeikan University, EricPardede,LaTrobeUniversity,Australia
Japan
VivianaPatti,UniversityofTorino,Italy
DavidMartinsdeMatos,L2F/INESC-IDLisboa
/InstitutoSuperiorTécnico,Portugal Luis Ferreira Pires, University of Twente,
Netherlands
Wolfgang Mayer, University of South Australia,
PierluigiPlebani,PolitecnicodiMilano,Italy
Australia
Brad Mehlenbacher, North Carolina State GeertPoels,GhentUniversity,Belgium
University,UnitedStates
Luigi Pontieri, National Research Council (CNR),
Jerzy Michnik, University of Economics in Italy
Katowice,Poland
Filipe Portela, Centro Algoritmi, Universidade do
Marek Milosz, Lublin University of Technology, Minho,Portugal
Poland
Robin Qiu, Pennsylvania State University,
MicheleMissikoff,ISTC-CNR,Italy UnitedStates
PascalMolli,LINA,UniversityofNantes,France Ricardo J. Rabelo, Federal University of Santa
Catarina,Brazil
LarsMönch,FernUniversitätinHagen,Germany
DanieleRadicioni,UniversityofTurin,Italy
Francisco Montero, University of Castilla-la
Mancha,Spain T.Ramayah,UniversitiSainsMalaysia,Malaysia
CarlosLeóndeMora,UniversityofSeville,Spain Pedro Ramos, Instituto Superior das Ciências do
TrabalhoedaEmpresa,Portugal
JoãoLuísCardosodeMoraes,FederalUniversity
ofSãoCarlos,Brazil Francisco Regateiro, Instituto Superior Técnico,
Portugal
Fernando Moreira, Universidade Portucalense,
Portugal UlrichReimer, UniversityofAppliedSciencesSt.
Gallen,Switzerland
Pietro Murano, Oslo and Akershus University
CollegeofAppliedSciences,Norway Nuno de Magalhães Ribeiro, Universidade
FernandoPessoa,Portugal
Tomoharu Nakashima, Osaka Prefecture
University,Japan MicheleRisi,UniversityofSalerno,Italy
VIII
Sérgio Assis Rodrigues, COPPE/UFRJ – Federal Chantal Soule-Dupuy, Universite Toulouse 1,
UniversityofRiodeJaneiro,Brazil France
AlfonsoRodriguez,UniversityofBio-Bio,Chile PatriciaSouza,UFMT,Brazil
HatemBenSta,TunisiaUniversity,Tunisia
DanielRodriguez,UniversityofAlcalá,Spain
Clare Stanier, Stafordshire University,
Oscar Mario Rodriguez-Elias, Institute of
UnitedKingdom
TechnologyofHermosillo,Mexico
Chris Stary, Johannes Kepler University of Linz,
Luciana Alvim Santos Romani, Embrapa
Austria
AgriculturalInformatics,Brazil
Vijayan Sugumaran, Oakland University,
JoseRaulRomero,UniversityofCordoba,Spain UnitedStates
David G. Rosado, University of Castilla-la HirokiSuguri,MiyagiUniversity,Japan
Mancha,Spain
LilySun,UniversityofReading,UnitedKingdom
Michael Rosemann, Queensland University of
Jerzy Surma, Warsaw School of Economics,
Technology,Australia
Poland
GustavoRossi,Lifia,Argentina RyszardTadeusiewicz,AGHUniversityofScience
andTechnology,Poland
Francisco Ruiz, Universidad de Castilla-La
Mancha,Spain TaniaTait,MaringáStateUniversity,Brazil
Indrajit Saha, National Institute of Technical MohanTanniru,OaklandUniversity,UnitedStates
Teachers’Training&Research,India
Sotirios Terzis, University of Strathclyde,
Belen Vela Sanchez, Rey Juan Carlos University, UnitedKingdom
Spain
ClaudineToffolon,UniversitéduMaine,France
Luis Enrique Sánchez, Universidad de Castilla-la
José Tribolet, INESC-ID/Instituto Superior
Mancha,Spain
Técnico,Portugal
Manuel Filipe Santos, University of Minho, Theodoros Tzouramanis, University of the
Portugal
Aegean,Greece
Sissel Guttormsen Schär, Institute for Medical Domenico Ursino, Università degli Studi
Education,Switzerland MediterraneaReggioCalabria,Italy
IsabelSeruca,UniversidadePortucalense,Portugal VadimVagin,MoscowPowerEngineeringInstitute
(NationalResearchUniversity),RussianFederation
Ahm Shamsuzzoha, Sultan Qaboos University,
Oman
José Ângelo Braga de Vasconcelos, Universidade
JianhuaShao,CardiffUniversity,UnitedKingdom Atlântica,Portugal
MarkusSiepermann,TUDortmund,Germany Michael Vassilakopoulos, University of Thessaly,
Greece
Alberto Rodrigues Silva, Instituto Superior
Maria Esther Vidal, Universidad Simon Bolivar,
Técnico,Portugal
Venezuela
Sean Siqueira, Federal University of the State of
Stephanie Vie, University of Central Florida,
RiodeJaneiro(UNIRIO),Brazil
UnitedStates
Spiros Sirmakessis, Technological Educational GualtieroVolpe,UniversitàdegliStudidiGenova,
InstitutionofMessolongi,Greece Italy
HalaSkaf-molli,NantesUniversity,France BingWang,UniversityofHull,UnitedKingdom
Michel Soares, Federal University of Sergipe, Dariusz Wawrzyniak, Wroclaw University of
Brazil Economics,Poland
Ricardo Soto, Pontificia Universidad Catolica de Hans Weghorn, BW Cooperative State University
Valparaiso,Chile Stuttgart,Germany
IX