ALI-NVR5000P Series Embedded Network Video Recorder User Manual

191 Pages·2014·8.54 MB·English

by  Observint Technologies

ALI-NVR5000P Series
Embedded Network Video Recorder
User Manual
Products: ALI-NVR5016P, ALI-NVR5032P
ALI-NVR5000P Series Network Video Recorder
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety
and proper use. Save this manual for future reference.
ALI-NVR5016P_SM
7/17/14
Do not expose this appliance to rain or moisture. Operate this device only in environments where the temperature or

humidity is within the recommended range. Operation at extreme temperatures or in very high or low humidity levels
CAUTION may cause electric shock and shorten the life of the product.
FCC Caution: To assure continued compliance, use only shielded interface cables when connecting to computer or

peripheral devices. Any changes or modifications not expressly approved by the party responsible for compliance could
CAUTION void the user’s authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class “A” digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
NOTE
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications.
LEGAL NOTICE
Observint Technologies (Observint) products are designed to meet safety and performance standards with the use of
specific Observint authorized accessories. Observint disclaims liability associated with the use of non-Observint
authorized accessories.
The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly
prohibited by law.
Observint makes no representations concerning the legality of certain product applications such as the making,
transmission, or recording of video and/or audio signals of others without their knowledge and/or consent. We
encourage you to check and comply with all applicable local, state, and federal laws and regulations before
engaging in any form of surveillance or any transmission of radio frequencies.
Alibi and the Alibi logo are trademarks of Observint.
Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries. Android is a trademark of Google Inc. Use of this trademark is subject to
Google Permissions. Apple, iPhone, iPod touch, and iPad are registered trademarks of Apple Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. Observint disclaims any proprietary interest in trademarks and trade names other than
its own.
No part of this document may be reproduced or distributed in any form or by any means without the express written
permission of Observint, Inc.
© 2014 by Observint Technologies. All Rights Reserved.
11000 N. Mopac Expressway, Building 300, Austin, TX 78759
For Sales and Support, contact your distributor.
ii
SAFETY INSTRUCTIONS
Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
• Unit is designed for indoor use only.
• Keep all liquids away from the device.
• Ensure environmental conditions meet factory specifications.
• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage
to the sensitive electronics within the unit.
• Use the device in conjunction with an UPS if possible.
• Power down the unit before connecting and disconnecting accessories and peripherals.
• A factory recommended HDD should be used for this device.
• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only.
Dispose of used batteries according to the instructions provided by the battery manufacturer.
Safety Instructions
Read these instructions and keep them in a safe place for future reference.
• Please refer all work related to the installation of this product to qualified service personnel or system installers.
• Do not operate the appliance beyond its specified temperature, humidity or power source ratings.
• Place the unit on a flat surface not prone to vibration or impact.
• Use the appliance at temperatures between 14 °F ~ 131 °F (-10 °C ~ +55 °C) and relative humidity below 90%. The input
power source for this appliance is between 90 ~ 264 Vac, 47 ~ 63 Hz.
ALI-NVR5000P Embedded NVR User Manual iii
• Install the unit away from heat sources such as radiators, heat registers and stoves.
• Installation of the unit near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as
long as the air surrounding the terminal does not exceed the above mentioned temperature range.
• Handle hard disk drives with care.
— It is possible to damage hard drives if they are moved while the NVR is powered on. To allow the hard drive to spin down
and park its heads, wait at least 10 seconds after disconnecting power before moving the unit.
— To avoid shock and vibration damage to the internal hard drive, do not move the unit while it is plugged in.
— Protect hard disk drives from static electricity.
— Do not stack hard disk drives or keep them upright.
— Do not use an electric or magnetic screwdriver to install hard disk drives.
• Do not place the unit in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation
openings.
• Protect the power cord from being stepped on or pinched particularly at plugs and the points where they exit from the
apparatus.
• Do not drop metallic parts through slots. This could permanently damage the appliance. Turn the power off immediately and
contact qualified service personnel for service.
• Handle the appliance with care. Do not drop or shake, as this may damage the device.
• Do not expose the appliance to water or moisture, nor try to operate it in wet areas. Do not install the unit in an area where
condensation occurs. Do not operate with wet hands. Take immediate action if the appliance becomes wet. Turn the power off
and refer servicing to qualified service personnel. Moisture may damage the appliance and also cause electric shock.
• Do not use strong or abrasive detergents when cleaning the surfaces of this product. When dirt is hard to remove, use a mild
detergent and wipe gently.
• Do not overload outlets and extension cords. Electric shock or fire may result.
• Save your system configuration.
• Distributing, copying, disassembling, reverse compiling, reverse engineering, and exporting, in violation of export laws, the
software provided with this product is expressly prohibited.
iv
TABLE OF CONTENTS
Table of Contents
SECTION 1 Systems Overview ...................................................................1
1.1 NVR Controls, connectors and indicators .................................................3
1.1.1 Remote control ..................................................................7
1.1.2 Mouse control ...................................................................8
1.1.3 Soft keyboard ...................................................................9
SECTION 2 Installing the System ...............................................................10
2.1 Getting Started: Unpacking the Equipment .............................................10
2.2 NVR installation general guidelines ....................................................11
2.2.1 Installing an HDD in the NVR .....................................................11
2.2.2 NVR Placement ................................................................11
2.3 Connecting alarm devices to the NVR ..................................................12
2.3.1 Wiring alarm inputs to the NVR ...................................................12
2.3.2 Wiring alarm outputs to the NVR ..................................................12
2.4 Install a monitor, mouse, power .......................................................13
2.5 Connecting it together – initial system setup ...........................................14
2.5.1 Using the Wizard for basic configuration setup ......................................14
2.6 Access the Menu system .............................................................21
2.7 Customize camera configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
2.7.1 Camera OSD setup ..............................................................23
2.7.2 Camera Image setup ............................................................23
2.7.3 Camera PTZ setup ..............................................................24
2.7.4 Camera Motion detection setup ...................................................24
2.7.5 Camera Privacy Mask setup ......................................................27
2.7.6 Camera Video Tampering setup ...................................................28
2.7.7 Camera Video Loss setup .........................................................30
2.7.8 Camera VCA setup ..............................................................32
2.8 Adding cameras manually ...........................................................32
2.8.1 Configuring customized protocols .................................................35
2.9 Configuring HDD settings ............................................................37
2.9.1 Checking HDD status.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
2.9.2 Managing Network Storage ......................................................38
2.9.3 Configuring the HDD ............................................................40
2.9.4 HDD Detect ....................................................................42
ALI-NVR5000P Embedded NVR User Manual v
TABLE OF CONTENTS
2.10 Configuring Exception Alarms .........................................................44
2.11 Setting sensor alarms ................................................................45
2.12 Setting alarm response actions ........................................................49
SECTION 3 Startup, Shutdown, Reboot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.1 Starting Up, Shutting Down and Rebooting the NVR ......................................54
3.1.1 Startup .......................................................................54
3.1.2 Shutdown .....................................................................54
3.1.3 Rebooting the NVR .............................................................55
SECTION 4 Live View Interface .................................................................56
4.1 Operations in Live view mode .........................................................56
4.1.1 Front panel operation on Live view ................................................57
4.1.2 Using the mouse in Live view .....................................................58
4.1.3 Using an Auxiliary monitor .......................................................58
4.1.4 Live View Status icons ...........................................................59
4.2 Quick Setting Toolbar ................................................................59
4.3 Live View pop-up menu ..............................................................61
4.3.1 Live View settings ..............................................................61
4.4 Channel-Zero Encoding ..............................................................63
SECTION 5 PTZ Controls .......................................................................64
5.1 Configuring PTZ settings .............................................................64
5.2 Setting PTZ presets, patrols and patterns ...............................................65
5.2.1 Customizing Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
5.2.2 Calling Presets .................................................................66
5.2.3 Customizing Patrols .............................................................67
5.2.4 Calling Patrols ..................................................................68
5.2.5 Customizing Patterns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
5.2.6 Calling Patterns ................................................................70
5.3 PTZ Control Panel ...................................................................70
SECTION 6 Record, Playback and Video Backup ...................................................72
6.1 Configuring record settings ...........................................................73
6.1.1 Setting camera parameters ......................................................73
6.1.2 Configuring Record schedule .....................................................74
6.1.3 Configuring Capture schedule ....................................................78
6.1.4 Configuring Motion Detection Recording ...........................................79
6.1.5 Manual record .................................................................82
vi
TABLE OF CONTENTS
6.1.6 Configuring HDD Group for Recording ..............................................83
6.1.7 Files Protection .................................................................84
6.2 Playback ...........................................................................85
6.2.1 Instant playback by channel .....................................................85
6.2.2 Playing back video by channel ....................................................86
6.2.3 Playing Back by Time ............................................................89
6.2.4 Playback by Event Search ........................................................90
6.2.5 Playback by Tag ................................................................93
6.2.6 Smart Playback ................................................................96
6.2.7 Playback using System logs ......................................................97
6.2.8 Playing Back an external file .....................................................99
6.2.9 Auxiliary Functions - Playback frame by frame .....................................101
6.2.10 Auxiliary Functions - Reverse Playback of Multi-channel .............................101
6.2.11 Digital Zoom ..................................................................102
6.3 Backing up Record Files - Export ......................................................103
6.3.1 Quick Export ..................................................................103
6.3.2 Export by video search .........................................................105
6.3.3 Export by Event Search .........................................................108
6.3.4 Exporting Video Clips during playback ............................................110
SECTION 7 Managing User Accounts ...........................................................115
7.1 Adding a user account ..............................................................115
7.2 Deleting a user account .............................................................119
7.3 Editing a user account ..............................................................119
7.3.1 Edit admin user ...............................................................120
SECTION 8 Network Settings .................................................................122
8.1 Configuring General Settings ........................................................122
8.2 Configuring Advanced Settings .......................................................123
8.2.1 Configuring DDNS .............................................................123
8.2.2 Configuring NTP Server .........................................................125
8.2.3 Configuring Remote Alarm Host .................................................126
8.2.4 Configuring Multicast ..........................................................126
8.2.5 Configuring RTSP ..............................................................127
8.2.6 Configuring Server and HTTP Ports ...............................................128
8.2.7 Configuring Email .............................................................128
8.2.8 Configuring UPnP™ ............................................................131
ALI-NVR5000P Embedded NVR User Manual vii
TABLE OF CONTENTS
SECTION 9 System Maintenance ..............................................................132
9.1 System Information ................................................................132
9.2 Log Information, Log Export .........................................................132
9.2.1 Log Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
9.3 Import / Export system configuration .................................................136
9.4 Upgrade Firmware .................................................................139
9.5 Default ...........................................................................141
9.6 Net Detect ........................................................................141
9.6.1 Checking Network Traffic .......................................................141
9.6.2 Testing Network Delay and Packet Loss ...........................................142
9.6.3 Exporting Network Packet ......................................................143
9.6.4 Checking the network status ....................................................144
9.6.5 Checking Network Statistics .....................................................145
9.6.6 HDD Detect ...................................................................146
9.7 Hot Spare device backup ............................................................148
9.7.1 Identifying the Hot Spare device .................................................149
9.7.2 Setting the Working device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
9.7.3 Managing Hot Spare System ....................................................150
9.8 Configuring Disk Clone ..............................................................152
SECTION 10 Remote Access ....................................................................154
10.1 Remote login ......................................................................154
10.2 Remote Live View screen ............................................................157
10.3 Remote Playback screen ............................................................159
10.4 Remote Log screen .................................................................161
10.5 Remote Configuration screen ........................................................162
SECTION 11 Cleaning .........................................................................164
SECTION 12 Specifications ....................................................................165
APPENDIX A Glossary .........................................................................167
APPENDIX B FAQ .............................................................................168
APPENDIX C HDD Installation ..................................................................169
C.1 NVR compatible HDDs ..............................................................169
C.2 HDD Installation ...................................................................169
APPENDIX D NVR Compatible Cameras ..........................................................174
viii
SECTION 1: SYSTEM OVERVIEW
SECTION 1
Systems Overview
Congratulations on purchasing your new Embedded NVR security system! Your system includes the following key features:
General
• Each channel supports dual-stream video.
• Up to 16 network cameras (ALI-NVR5016P) or 32 network cameras (ALI-NVR5032P)
• NVR supports cameras from several manufacturers. Refer to “APPENDIX D NVR Compatible Cameras” on page 168.
• Independent configuration for each channel including resolution, frame rate, bit rate, image quality, etc.
• The quality of the input and output record is configurable.
Local Monitoring
• Simultaneous HDMI, VGA and CVBS monitor output with resolutions up to 1920 x 1080.
• Multiple screen display in Live view is supported; the display sequence of channels is configurable.
• Configurable Live View display of groups and tours.
• Live view Quick setting menu.
• Motion detection, video tampering, video exception alert and video loss alert functions.
• Privacy mask.
• Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
• Supports up to 4 internal SATA hard disk drives, with a maximum of 4TB storage capacity in each drive.
• 8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
• Supports HDD S.M.A.R.T. and bad sector detection.
• Supports eSATA disk for recording or backup
• Supports HDD group management.
• Supports HDD standby function.
• Supports HDD property: redundancy, read-only, read/write (R/W)
• Supports HDD quota management; a different capacity can be assigned to each camera channel.
• Support disk clone to an eSATA disk.
Recording and Playback
• Holiday recording schedule configuration.
• Normal and event video encoding parameters.
• Multiple recording types: manual, normal or motion
• Eight recording time periods with separated recording types.
• Supports pre-record and post-record for motion detection recording, and pre-record time for schedule and manual recording.
ALI-NVR5000P Embedded NVR User Manual 1
SECTION 1: SYSTEM OVERVIEW
• Tag marker insertions, search and playback by tags.
• Lock/unlocking video files.
• Searching and playing back record files by channel number, recording type, start time, end time, etc.
• Motion analysis for the selected area in the video.
• Zoom in/out during playback.
• Forward/reverse, fast/slow playback.
• Forward/reverse multi-channel playback.
• Supports pause, skip forward and skip backward during playback.
• Up to 16-channel synchronous playback at 720p resolution
• Manual capture, continuous capture of video images and playback of captured pictures.
Backup
• Export video data to USB, SATA or eSATA device.
• Export video clips during playback.
• Management and maintenance of backup devices.
• Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare system.
Alarm and Exception
• Configurable arming time of alarm input/output.
• Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard mismatch, illegal login,
network disconnected, IP confliction, abnormal record/capture, HDD error, and HDD full, etc.
• Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm output.
• Automatic restore when system is abnormal.
Other Local Functions
• Operable by front panel, mouse, remote control, and control keyboard.
• Three-level user management; admin user is allowed to create many operating accounts and define their operating
permission, which includes the limit to access any channel.
• Operation, alarm, exceptions and log recording and searching.
• Manually triggering and clearing alarms.
• Import and export of device configuration information.
Network Functions
• Self-adaptive 10M/100M/1000M network interface with multi-address, load balance, network fault tolerance, etc.
• 16 independent PoE network interfaces
• IPv6 supported
• Supports TCP/IP, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS and iSCSI I protocols.
• Supports TCP, UDP and RTP for unicast.
2