Advances in human error, reliability, resilience, and performance : proceedings of the AHFE 2017 International Conference on Human Error, Reliability, Resilience, and Performance, July 17-21,2017, The Westin Bonaventure Hotel,Los Angeles, California, USA

372 Pages·2018·29.096 MB·English

by  Boring, Ronald Laurids

Advances in Intelligent Systems and Computing 589
Ronald Laurids Boring E ditor
Advances in Human
Error, Reliability,
Resilience, and
Performance
Proceedings of the AHFE 2017
International Conference on Human
Error, Reliability, Resilience, and
Performance, July 17–21, 2017,
The Westin Bonaventure Hotel,
Los Angeles, California, USA
Advances in Intelligent Systems and Computing
Volume 589
Series editor
Janusz Kacprzyk, Polish Academy of Sciences, Warsaw, Poland
e-mail: [email protected]
About this Series
Theseries“AdvancesinIntelligentSystemsandComputing”containspublicationsontheory,
applications,anddesignmethodsofIntelligentSystemsandIntelligentComputing.Virtually
alldisciplinessuchasengineering,naturalsciences,computerandinformationscience,ICT,
economics,business,e-commerce,environment,healthcare,lifesciencearecovered.Thelist
oftopicsspansalltheareasofmodernintelligentsystemsandcomputing.
Thepublicationswithin“AdvancesinIntelligentSystemsandComputing”areprimarily
textbooksandproceedingsofimportantconferences, symposiaandcongresses.Theycover
significantrecentdevelopmentsinthefield,bothofafoundationalandapplicablecharacter.
Animportantcharacteristicfeatureoftheseriesistheshortpublicationtimeandworld-wide
distribution. Thispermitsarapid andbroaddissemination ofresearch results.
Advisory Board
Chairman
Nikhil R. Pal,Indian Statistical Institute,Kolkata, India
e-mail: [email protected]
Members
Rafael Bello Perez,UniversidadCentral “Marta Abreu”deLasVillas,Santa Clara, Cuba
e-mail: [email protected]
Emilio S.Corchado, University of Salamanca, Salamanca, Spain
e-mail: [email protected]
HaniHagras, University of Essex, Colchester, UK
e-mail: [email protected]
LászlóT. Kóczy, SzéchenyiIstván University, Győr,Hungary
e-mail: [email protected]
VladikKreinovich, University of Texasat ElPaso, ElPaso, USA
e-mail: [email protected]
Chin-Teng Lin, National ChiaoTung University,Hsinchu, Taiwan
e-mail: [email protected]
Jie Lu,University of Technology,Sydney,Australia
e-mail: [email protected]
Patricia Melin,Tijuana Institute of Technology,Tijuana, Mexico
e-mail: [email protected]
Nadia Nedjah,State University of RiodeJaneiro,RiodeJaneiro, Brazil
e-mail: [email protected]
Ngoc ThanhNguyen, Wroclaw University of Technology,Wroclaw,Poland
e-mail: [email protected]
Jun Wang, TheChineseUniversity of HongKong,Shatin, HongKong
e-mail: [email protected]
More information about this series at http://www.springer.com/series/11156
Ronald Laurids Boring
Editor
Advances in Human Error,
Reliability, Resilience,
and Performance
Proceedings of the AHFE 2017 International
Conference on Human Error, Reliability,
–
Resilience, and Performance, July 17 21,
2017, The Westin Bonaventure Hotel,
Los Angeles, California, USA
123
Editor
RonaldLaurids Boring
IdahoNational Laboratory
IdahoFalls,ID
USA
ISSN 2194-5357 ISSN 2194-5365 (electronic)
Advances in Intelligent Systems andComputing
ISBN978-3-319-60644-6 ISBN978-3-319-60645-3 (eBook)
DOI 10.1007/978-3-319-60645-3
LibraryofCongressControlNumber:2017943026
©SpringerInternationalPublishingAG2018
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of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations,
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Advances in Human Factors
and Ergonomics 2017
AHFE 2017 Series Editors
Tareq Z. Ahram, Florida, USA
Waldemar Karwowski, Florida, USA
8th International Conference on Applied Human Factors and Ergonomics
and the Affiliated Conferences
Proceedings of the AHFE 2017 International Conference on Human Error,
Reliability, Resilience, and Performance, July 17–21, 2017, The Westin
BonaventureHotel,LosAngeles,California,USA
AdvancesinAffectiveandPleasurableDesign WonJoonChungandCliff(Sungsoo)
Shin
AdvancesinNeuroergonomicsandCognitive CarrylBaldwin
Engineering
AdvancesinDesignforInclusion GiuseppeDiBucchianicoandPete
Kercher
AdvancesinErgonomicsinDesign FranciscoRebeloandMarceloSoares
AdvancesinHumanError,Reliability,Resilience, RonaldL.Boring
andPerformance
AdvancesinHumanFactorsandErgonomicsin VincentG.DuffyandNancyLightner
HealthcareandMedicalDevices
AdvancesinHumanFactorsinSimulationand DanielN.Cassenti
Modeling
AdvancesinHumanFactorsandSystem IsabelL.Nunes
Interactions
AdvancesinHumanFactorsinCybersecurity DeniseNicholson
AdvancesinHumanFactors,Business JussiKantola,TiborBarathandSalman
ManagementandLeadership Nazir
AdvancesinHumanFactorsinRobotsand JessieChen
UnmannedSystems
AdvancesinHumanFactorsinTraining, TerenceAndre
Education,andLearningSciences
AdvancesinHumanAspectsofTransportation NevilleA.Stanton
(continued)
v
vi AdvancesinHumanFactorsandErgonomics2017
(continued)
AdvancesinHumanFactors,Software,and TareqZ.AhramandWaldemar
SystemsEngineering Karwowski
AdvancesinHumanFactorsinEnergy:Oil,Gas, PaulFechtelkotterandMichaelLegatt
NuclearandElectricPowerIndustries
AdvancesinHumanFactors,SustainableUrban JerzyCharytonowicz
PlanningandInfrastructure
AdvancesintheHumanSideofService LouisE.FreundandWojciechCellary
Engineering
AdvancesinPhysicalErgonomicsandHuman RavindraGoonetillekeandWaldemar
Factors Karwowski
AdvancesinHumanFactorsinSports,Injury TareqZ.Ahram
PreventionandOutdoorRecreation
AdvancesinSafetyManagementandHuman PedroArezes
Factors
AdvancesinSocial&OccupationalErgonomics RichardGoossens
AdvancesinErgonomicsofManufacturing: StefanTrzcielinski
ManagingtheEnterpriseoftheFuture
AdvancesinUsabilityandUserExperience TareqAhramandChristianneFalcão
AdvancesinHumanFactorsinWearable TareqAhramandChristianneFalcão
TechnologiesandGameDesign
AdvancesinCommunicationofDesign AmicG.Ho
AdvancesinCross-CulturalDecisionMaking MarkHoffman
Preface
Toerrishuman,andhumanerrorisconsistentlyimplicatedasasignificantfactorin
safety incidents and accidents. Yet, as pervasive and important as human error is,
thestudyofhumanerrorhasbeenfragmentedintomanydifferentfields.Infact,in
manyofthesefields,theterm“humanerror”isconsiderednegative,andtermssuch
as human variability or human failure are preferred. Across differences in termi-
nologyandapproach,thecommonlinkremainsaninterestinhow,why,andwhen
humans make incorrect decisions or commit incorrect actions. Human error often
hassignificantconsequences,andavarietyofapproacheshaveemergedtoidentify,
prevent, or mitigate it. These different approaches will find a unified home in this
conference.
The 1st International Conference on Human Error, Reliability, Resilience, and
Performance(HERRP)tookplaceatTheWestinBonaventureHotel,LosAngeles,
California, USA, from July 17 to 21, 2017. The conference was organized within
the framework of the International Conference on Applied Human Factors and
Ergonomics(AHFE)asanAffiliatedConference.Thepurposeoftheconferenceis
tobring together researchers andpractitioners indifferent fields whobroadlyshare
the study of human error. The HERRP conference is intended to serve as an
umbrella for human error topics by providing an annual forum for otherwise dis-
joint research efforts. As such, the conference is intended to complement but not
replace existing specialized forums on particular facets of human error.
The HERRP conference is distinctly interdisciplinary, encouraging the submission
of papers in focused technical domains that would benefit from interaction with a
widehumanfactorsaudience.Additionally,theHERRPconferenceaimstoprovide
ayearly,high-quality,archivalcollectionofpapersthatmaybereadilyaccessedby
the current and future research and practitioner community.
TheHERRPscientificadvisoryboard invited papersrelatedtoabroad range of
topics on human error, including but not limited to:
Human performance
Human variability
Human reliability analysis
vii
viii Preface
Human performance shaping factors
Root cause analysis
Accident investigation
Human resilience and resilience engineering
High reliability organizations
Safety management
Medical error
Driver error
Pilot error
Automation error
Defense in depth
Errors of commission and omission
Human error taxonomies and databases
Human performance improvement and training
Cognitive modeling of human error
Qualitative and quantitative risk assessment
Manyofthesetopicsandothersarereflectedintheseproceedings.Contributions
encompassed empirical research studies, original reviews, practical case studies,
meta-analyses, technical guidelines, best practices, or methods. Papers encom-
passed traditional topics of human error such as found in the safety critical
industries like energy, manufacturing, and medicine. We also encouraged innova-
tiveexplorationsofhumanerrorsuchassecurity,defense,newhuman–technology
interactions, and beneficial uses of human error.
The sections of these proceedings are grouped as follows:
Part I Human Reliability Analysis
Part II Bridging Human Factors and Human Error
Part III Human Error and Resilience in Safety-Critical Domains
Part IV Evaluating Expert Performance
Part V Advanced Analysis Techniques for Human Error
Part VI Human Reliability and Human Factors Research
It has in my view been a very successful first installment of the HERRP con-
ference, and I look forward to watching the evolution of this conference. I am
gratefultotheorganizingcommitteeofthe8thInternationalConferenceonApplied
Human Factors and Ergonomics and the affiliated conferences for making this
embeddedconferencepossible.Ialsowishtothanktheauthorsfortheirexceptional
contributions to the conference and to scientific advisory board for encouraging
strong submissions:
Harold Blackman, USA
Y.J. (James) Chang, USA
David Gertman, USA
Katrina Groth, USA
Xuhong He, Sweden
Stacey Hendrickson, USA
Preface ix
Yochan Kim, Korea
Barry Kirwan, France
Karin Laumann, Norway
Zhizhong Li, China
Peng Liu, China
Ron McLeod, UK
Naj Meshkati, USA
Aino Obenius-Mowitz, Sweden
Jinkyun Park, Korea
Manikam Pillay, Australia
Alice Salway, Canada
Carol Smidts, USA
Oliver Straeter, Germany
Claire Taylor, Norway
Patricia Trbovich, Canada
Matt Weinger, USA
A. Whaley, USA
Itismyhopethattheseproceedingswillproveavaluableandregularadditionto
the broad human error literature.
July 2017 Ronald Laurids Boring