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A Tool For Evaluating Service User Experience (ServUX) PDF PDF

4 Pages·2017·English
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by ['Siska']| 2017| 4 pages| English

About A Tool For Evaluating Service User Experience (ServUX) PDF

This document describes the development of a modular questionnaire called ServUX for evaluating the user experience of modern web-based services. The questionnaire contains modules that address aspects of ServUX like cross-platform interactions, user-driven service composition, social features, dynamic content, contextual computing, and issues of trust and privacy. The authors applied the questionnaire in two field studies of four systems/services to test it. They developed the questionnaire to fill a need for an evaluation tool focused on the unique characteristics of new web services, unlike existing questionnaires aimed at generic interactive products.

Detailed Information

Author:['Siska']
Publication Year:2017
Pages:4
Language:English
Format:PDF
Price:FREE
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