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About A Study On Customer Satisfaction and Perception Towards Food Delivery Services
This document discusses a study on customer satisfaction and perception towards the food delivery service Zomato in Hyderabad, India. The study collected primary data through surveys of 100 customers who use Zomato's mobile app. The objectives are to study customer satisfaction with online food delivery and packing as well as Zomato's app. Statistical analysis methods like percentage analysis and chi-square tests are used to analyze the data. Some limitations are the small sample size, local scope within Hyderabad, and incomplete limitations statement. The study aims to provide insights into customer preferences, expectations, and satisfaction with Zomato's food delivery service.
Detailed Information
| Author: | ['SD Rana'] |
|---|---|
| Publication Year: | 2022 |
| Pages: | 14 |
| Language: | English |
| Format: | |
| Price: | FREE |
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