Table Of ContentBRING OUT THE BEST IN YOUR LEADERS!
DONE WELL, LEADERSHIP AND COACHING ARE CLOSELY INTERTWINED: Good leaders coach and
good coaches lead. Now, in A Coach’s Guide to Developing Exemplary Leaders, leadership experts Jim
Kouzes and Bary Posner and coaching expert Elaine Biech show you how to incorporate the proven lead- J A M E S M . K OU Z ES | B A R R Y Z . PO S N E R
ership development principles of the bestselling book, The Leadership Challenge to inject a new level of
success into your coaching practice or program. W I T H E L A I N E B I E C H
A Coach’s Guide to Developing Exemplary Leaders introduces coaches to The Leadership Challenge®
model, the Leadership Practices Inventory (LPI), and The Five Practices of Exemplary Leadership®—Model
the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart—
and provides a road map for quickly and easily including them in your coaching regiment to:
• Help leaders develop precise critical skills within The Five Practices
• Develop high potential leaders to be even more effective
• Enable leaders to implement The Five Practices in their daily routine
• Facilitate a leader’s transition to a new position A
• Customize a program for the classroom, online, or one-on-one coaching
• Address questions and facilitate solutions to common problems
Moreover, the bok outlines the competencies of acomplished coaching and lists the “6Cs for Coach- COACH’S GUIDE
ing”—six specif c steps for taking your coaching process from start to f nish—so you can apply The Five
Practices to your own growth as a coach.
Filed with best practices and suces stories as wel as workshets and checklists, A Coach’s Guide to TO DEVELOPING
Developing Exemplary Leaders hands you a powerful new tool to help your leaders move to excellence.
JAMES M. KOUZES and BARRY Z. POSNER are the bestselling coauthors of
The Leadership Challenge, The Truth About Leadership, A Leader’s Legacy,
EXEMPLARY
Credibility, Encouraging the Heart, and The Leadership Challenge Workbook, and
over a dozen other books and workbooks on leadership. They also developed the
highly-acclaimed Leadership Practices Inventory (LPI), a 360-degree assessment
tool based on The Five Practices. They are among the most sought-after scholars
and educators on the subjects of leadership and leadership development. LEADERS
ELAINE BIECH is president and managing principal of ebb associates, inc, a strategic imple-
mentation, leadership development, and experiential learning consulting f rm. She is also the
author of over four dozen books and articles including Training for Dummies. Her website can
be found at www.ebbweb.com.
Discover more at www.leadershipchallenge.com
Making the Most of THE LEADERSHIP CHALLENGE
The Most Trusted Source for and the LEADERSHIP PRACTICES INVENTORY (LPI)
Becoming a Better Leader
A COACH’S GUIDE TO DEVELOPING
KOUZES | POSNER | BIECH
EXEMPLARY LEADERS
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A
COACH’S GUIDE
TO DDEEVVEELLOOPPININGG
EXEMMPPLLAARRYY
LEADERRSS
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A BOUT THIS BOOK
W HY IS THIS TOPIC IMPORTANT?
T he Leadership Challenge focuses on how to be a successful
leader. The Five Practices of Exemplary Leadership®
presents fi ve practices that individuals can put into
action to bring out the best in themselves and those
they lead. Kouzes and Posner have also identifi ed Ten
Commitments of Leadership that correspond to The Five
Practices. Research proves that this content, when put into
practice, builds more effective leadership skills, resulting
in exemplary leaders. In addition, many Fortune 500
companies see a direct correlation between coaching and
excellent leadership skills. This book is important because
it ties together these two powerful competencies: The Five
Practices of Exemplary Leadership® and coaching.
W HAT CAN YOU ACHIEVE WITH
THIS BOOK?
T his book offers you an opportunity to combine two
exciting and practical concepts: leadership and coaching.
It lays out the basics of Kouzes and Posner ’s Five
Practices and a failsafe coaching model. When the two are
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combined, it results in a powerful method to assist leaders
to practice leadership skills for reaching excellence.
T he purpose of this book is twofold:
• I t provides trainers, consultants, and others working
®
with The Five Practices of Exemplary Leadership a
reliable process to coach leaders.
• I t provides coaches with an overview of The Five Practices
as well as examples of what can be done to improve them.
H OW IS THIS BOOK ORGANIZED?
T he book includes eleven chapters divided into two
distinct parts. Part I, Coaching to Improve The Five
Practices, is written for experienced coaches who have
their own coaching process and are looking for ideas
(questions, activities, books, or other resources) they can
use with clients who have completed the LPI. Chapters
2 through 6 present of The Five Practices and introduce
dozens of ideas to help a leader improve and increase the
frequency of the behaviors that support each.
P art II, Improve Your Coaching Competence, provides
an overview of coaching. It is written for someone who
is familiar with The Leadership Challenge practices, but
wants to learn more about coaching. Chapter 7 presents
an overview of coaching, and Chapter 8 allows coaches,
new as well as experienced, to assess and improve their
coaching skills. Chapter 9 lays out a coaching process
that takes a leader from feedback to success. Chapter
1 0 addresses what to do when things go wrong, and
Chapter 1 1 helps coaches coach themselves to greater
heights, providing ideas to improve their skills as well as
knowledge about The Leadership Challenge concepts.
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K O U Z E S
P O S N E R
A
COACH’S GUIDE
TO DDEEVVEELLOOPPININGG
EXEMMPPLLAARRYY
LEADERRSS
Making the Most of
The Leadership Challenge and the
Leadership Practices Inventory (LPI)
JAMES M. KOUZES AND BARRY Z. POSNER
WITH ELAINE BIECH
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Copyright © 2010 by John Wiley and Sons, Inc. All Rights Reserved. Published by Pfeiffer
An Imprint of Wiley
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Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts
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Library of Congress Cataloging-in-Publication Data
Kouzes, James M.
A coach’s guide to developing exemplary leaders: making the most of the leadership challenge and
the leadership practices inventory (LPI) / James M. Kouzes and Barry Z. Posner with Elaine Biech.
p. cm.
Includes bibliographical references and index.
ISBN 978-0-470-37711-6 (pbk.)
1. Executive coaching. 2. Leadership. 3. Executive ability. I. Posner, Barry Z. II. Biech, Elaine.
III. Title.
HD30.4.K68 2010
658.4'092—dc22
2010015503
Acquiring Editors: Lisa Shannon and Marisa Kelley Director of Development: Kathleen Dolan Davies
Production Editor: Dawn Kilgore Editor: Rebecca Taff
Manufacturing Supervisor: Becky Morgan
Printed in the United States of America
Printing 10 9 8 7 6 5 4 3 2 1
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CONTENTS
Part I: Coaching to Improve the Five Practices 1
Chapter 1 Accept the Leadership Challenge 3
Chapter 2 Coaching to Model the Way 21
Chapter 3 Coaching to Inspire a Shared Vision 57
Chapter 4 Coaching to Challenge the Process 89
Chapter 5 Coaching to Enable Others to Act 125
Chapter 6 Coaching to Encourage the Heart 167
Part II: Improve Your Coaching Competence 205
Chapter 7 Coaching for Success 207
Chapter 8 Coaching Competencies 233
Chapter 9 The Coaching Process 291
Chapter 10 Coaching When Things Go Awry 319
Chapter 11 Coach Yourself to Mastery 3 3 1
Reading List for Coaches 347
Index 351
About the Authors 365
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