2016 Annual Report This is the 2016 Alkira Annual Report. To download please click anywhere in

36 Pages·2016·9.73 MB·English

Annual Report
2016
ALKIRA
Dignity and Purpose
"Dear Ray,
Goodbye and
good luck.
Thank you for your
time at Alkira.
Enjoy retirement.
Enjoy being
relaxed.
All of Alkira will
miss you!"
- Megan, an Alkira Momentum/Pathways
Student, beautifully captures the Alkira
community’s feelings.
2
Thank you Ray!
Ray Cranwell, Alkira CEO, 1995–2016
Providing stability and • redevelopment of Messages for Ray from some of those people
guidance through an residential services and their family members, whose lives have
era of great change from hostel living to been directly influenced by his tenure as CEO:
and development, small supported group
expectation and homes;
promise, Ray Cranwell’s "Ray turned my tiny room "I love my job at
contribution to the Alkira • property purchase in the hostel, into a home Bunnings because I am
community has been and support for a I share with friends. I meeting nice people
simply ‘outstanding’! married couple to live can decorate my room and getting out into the
In today’s world where independently; how I like and display community. I love being
many people change not • two major structural my achievements and independent travelling
only jobs, but often entire redevelopment awards. to and from work. I also
careers several times projects within the Steven and Dorothy like the change from the
throughout their working Thurston Street site; (hostel living to a home) usual weekly routine."
life, longevity in the one Michael
• building financial
position is becoming "Thanks Ray, for finding
security and
a rarity and Alkira was our home. We are
sustainability for Alkira "As a person who
particularly fortunate to married and like to live
as well as planning needs structure in her
have been the beneficiary on our own. We enjoy
and overseeing major days, Rebecca was
of Ray’s guidance as Chief our privacy, having
capital purchases, very fortunate to be
"Dear Ray, Executive Officer for over private conversations
building improvements included in the inaugural
21 years from January and working on our
1995 until June this year. and developments. relationship. It has Momentum intake.
Goodbye and Her enthusiasm has
changed our lives!"
Achieving all this
His achievements during continued through the
this time are numerous plus much more, Emily and Michael (together in Pathways Course and
good luck. while fostering and their own home)
and include: now with Networks.
nurturing a culture of
We are forever grateful
Thank you for your • considerable expansion care and support for "I really enjoy programs for the dedication of Ray
of service delivery all stakeholders within at Market Street where Cranwell in fostering the
time at Alkira. engaging new and the Alkira community, it is not so busy or continuing development
innovative ideas is a testament to the noisy. It suits me. It is
of the Alkira family."
such as; personal qualities Ray really friendly and I love
Enjoy retirement. brought to the position Ballroom Dancing." Tony and Helen (Parents
– alternate day service – Momentum/Pathways
of CEO.
opportunities catering Kate (Moving from Graduate)
Enjoy being for people’s changing Ray’s body of work Connections Thurston Street
to Connections Market Street)
needs throughout has afforded Alkira an "It has been a pleasure
relaxed. their lives; outstanding reputation knowing you. Thank you
"I will miss you! You
within the disability for all the good things you
– Momentum/ worked hard, are an
All of Alkira will sector as a leading have done for Alkira!"
Pathways and awesome person and a
provider of services.
Networks Programs fantastic CEO!" David
He has certainly earned
miss you!" (education beyond
and can now enjoy Anthony
secondary school)
his retirement in the "Best wishes for your
– Place and Train knowledge Alkira is well "Bon Voyage. Best wishes retirement and I’ll be
Opportunities positioned to launch into on your retirement. missing you!"
(work and volunteer the next era of change, Thank you so much for Liam
placements and being the NDIS. organising Alkira. Alkira is
support) my paradise!"
Christina
3
Board report
Alkira’s strategic plan: our vision, our mission, our values
Peter Harrison, President
On behalf of Alkira’s As I mentioned in my Strategic plan Alkira’s Strategic Plan Governance framework
Board of Directors, I am report last year, the looks outwards to ensure
During the latter part You will all be aware
pleased to report on Board undertook a that we are aligned
of 2015 we undertook that we adopted a
our activities over the number of projects with and prepared for
a strategic planning new Constitution as a
past 12 months and to which would be aimed the changing external
process with an external result of changes to the
also officially launch our at positioning Alkira for environment that
consultant. The process Victorian Associations
Strategic Plan 2016–19. the future. These key the NDIS will bring,
involved extensive Incorporation Act. This
projects included: whilst also looking
The Board’s role is to community consultation change together with
at strengthening our
provide governance • Developing a new through workshops the reworking of the
internal processes to put
oversight and to ensure strategic plan that to review our Vision, Board sub-committees
in place a structure and
that everyone involved recognises the changes Mission and Core Values I referred to in my 2015
resourcing to best place
with Alkira remains true that are occurring in and from this we could report, has provided an
us to make a meaningful
and committed to our the disability field and further develop our opportunity to bring in
difference in the quality
mission and focused on positions us to thrive Strategic Objectives and additional talent on the
of life for our clients, staff
the delivery of supports to into the future. Actions. I am pleased Board of Directors. I am
and stakeholders.
the clients that live in and to report that was a pleased to advise that
access our many services. • Adopting a more very successful process, The plan focuses on we have appointed Mr
contemporary leading to Alkira’s 8 high level objectives: Michael Waymark to the
governance framework
that reflects the new Strategic Plan 2016–19 • To Meet the Needs, previously vacant Board
which does align with: Interests and Wishes position. Michael has
Alkira Constitution
of Clients in Services extensive experience as
which was approved • Our vision – To be
and Supports a business leader in the
during the year. the leading boutique
property maintenance
intellectual disability • To Successfully
• Recruiting a new sector and a keen
service provider in Transition to the NDIS
Chief Executive interest in the disability
eastern Metropolitan
Officer following the • To Live a Shared field. In addition to
Melbourne;
retirement of our Culture obtaining new talent,
long serving CEO, • Our mission – To strive we have undertaken a
• To Attract and Retain a
Ray Cranwell. to meet the needs and process which means
Sustainable Workforce
wishes of people with that we will regularly
• Preparing detailed
intellectual disabilities • To Expand Revenue review our Board sub-
plans for a new through care and Sources committee structure and
facility on the corner
support to enrich and accountability.
of Springfield and • To Establish and
Springvale Roads – challenge them to Maintain Community
be part of the World Engagement and
‘Springfield Project’.
Community; and Partnerships
With respect to each of
• Our values – • To Have Alkira Known
these, I can report that
Challenge, Care, and Recognised as
we have made good
Inclusiveness and a Leading Integral
progress.
Collaboration, Service Provider in our
Enrichment and Community
Celebration
• To provide Sustainable
Facilities and
Technology
As our plan is
implemented we will
be reporting against
measurable outcomes.
4
Chief Executive Officer The Board was pleased Springfield project As you read this report We are excited by the
that Glenn Hodgkin you will see that Alkira future. Whilst there
It was with sadness that We are now well
was able to accept the has had another very will be challenges for
after 21 years, our long advanced on the
appointment as our new busy year and we us we remain unified
serving Chief Executive planning process for this
Chief Executive Officer continue to make a and confident in our
Officer, Ray Cranwell, important project. It was
from July 2016. Glenn has difference to all who are approach. I commend
advised that he was pleasing that we were
considerable experience part of our family. You to you this Annual
retiring effective June 30, able to launch a Capital
in the disability field and will see from Graeme Report and hope that
2016. Ray has made an Building Campaign
the broader Not-for- Fallet’s Treasurer’s you will read with
enormous impact on aimed at raising $1.2m
Profit sector as both a report that financially interest the highlights
Alkira over this time and to support the $2m+
‘leader’ and a ‘hands on’ we also had a good year of the past year.
will be missed by us all. construction and fit-out
employee. He has made which sets us up well
As a measure of his high costs of the project. I was
a great start at Alkira and to transition to the new
professional character, also very pleased that
despite the inevitable financial model under
Ray felt the time ‘was Nancye Cain accepted
period of ‘learning and the NDIS. All of this
right’ to step down the role as Patron of
listening’ is focussed on ensures that we have
before we were heavily the Capital Campaign
building on the legacy of the right building blocks
engaged in the NDIS and was present at the
his predecessor. in place to navigate the
implementation process Appeal Launch on 8th
exciting and challenging
as he felt that we needed I would like to thank June, 2016. This project
time ahead for Alkira as
to have a CEO who the Board Selection and associated capital
we implement our new
could see this important Committee of Chris campaign will be the
Strategic Plan.
change ‘through’. I know Miller, Ron Walker largest undertaking of its
many of you were able and Dianne Bassett kind for Alkira and we I would like to express
to attend the retirement who took ownership will need all your support my personal thanks
celebrations that marked of the CEO selection to make it a success. It to all members of the
and celebrated Ray’s time recommendations to is pleasing to report that Board for their support
as our Chief Executive the Board. we have already had during the past year;
Officer. some initial donation together we look forward
support. to the year ahead with
I would like to extend
an enthusiasm and
our profound thanks and I want to take this
confidence.
appreciation to Ray who opportunity to thank
provided exceptional Warwick Mitchell, along On behalf of the Board,
leadership and guidance with Ray Cranwell, I would also like to
to the Alkira family. Ray Glenn Hodgkin and our acknowledge our staff
has positioned Alkira Architects Morton Dunn, for their enormous
in an outstanding place for helping to deliver this contribution to Alkira
ready for the transition project. during the past year.
to the NDIS. Alkira would Special thanks also to our
not be in the strong and many volunteers, donors
viable position it is today and supporters for their
without his leadership willingness to share in
and on behalf of the our mission.
Board we say thank you
and good luck with the
next stage of your life.
5
CEO’s report
Implementation of Alkira’s strategic plan 2016–2019 begins!
Glenn Hodgkin, Chief Executive Officer
It is an exciting time The NDIS will have a The NDIS will be a Awareness of the Alkira Springfield will be a
to join the Alkira significant impact on competitive environment brand is strong within long time built, and the
organisation and I am the way Alkira operates and Alkira is committed our current family Board and I are working
truly honoured that our in the future and the to attracting and environment and we through a process to
Board have entrusted me resourcing required developing the best staff will be implementing a ensure the building will
to lead our organisation. to operate in the new to support our clients number of exciting new meet our clients’ needs
Having commenced at environment. A Client to achieve their goals. A initiatives to increase the now and into the future.
the start of July, I thought Management System framework for how we Box Hill and surrounding
None of our work would
it a good opportunity to will be the central piece recognise and reward area's awareness of
be possible without
look forward and give an of technology used to staff who are aligned the Alkira organisation,
our dedicated staff
overview of how staff coordinate our services with our values and what we do and what
and volunteers and the
will be working towards and I am pleased to culture and then provide we stand for. Many ‘Not
generous giving of both
the implementation of say we should soon pathways for them to for Profit’ organisations
time and money from
Alkira’s Strategic Plan, be completing some grow into future leaders quietly go about their
our community. There
including our transition crucial testing. will be developed as part business without much
are some amazing and
to the NDIS. of our commitment to fanfare, but we are
I have spent my first innovative activities
supporting a sustainable committed to expanding
For me, in previous roles, few months meeting occurring across our
workforce. the reach of our brand
the main measure of many clients, staff, organisation and I look
and point of difference
success has always been families, board members Alkira has a very active forward to working with
about the services
the identification of goals and other Alkira fundraising committee everyone at Alkira to
we provide through
and aspirations of clients stakeholders and I have and we will continue to push the boundaries
re-visiting our brand,
and then achieving been overwhelmed by investigate opportunities even further.
launching a new website
positive outcomes. As the commitment to for expanding revenue
and being far more active I would like to thank our
we move towards the meeting the needs and sources and decreasing
within social media. Board of Directors for
NDIS the focus at Alkira aspirations of our clients our reliance on funding.
their vision, leadership
will be no different. The and have seen firsthand There are two excellent The suitability to our
and professionalism, and
challenge for us will the ‘family’ culture that social enterprises clients’ needs and cost of
I look forward to working
be how we transform is synonymous with currently run at Alkira – maintaining our ageing
with them to identify
our services. Current Alkira. How we embed the Alkira Op-Shop and infrastructure continues
and then report on the
funding models have our culture consistently Shredability, the secure to grow and Alkira will
key metrics they want
had their restrictions, across the organisation document destruction soon commence work
to see from both myself
but we are very excited and celebrate our business. I am very keen on a ‘Buildings Master
and Alkira’s staff in the
to develop our service successes, no matter to investigate options on Planning’ activity to
implementation of their
offerings free from many how small, will be an how we can grow both identify how to best
Strategic Plan.
of those constraints important focus for of these. support our clients into
and work towards all staff. the future. A component Lastly to our clients, you
We currently have some
further identifying the of this is the Springfield are all the reason for
very strong partnerships
needs, interests and Project which I am sure Alkira’s existence and
within the community
aspirations of our clients you may feel has dragged it is important that you
and Alkira will be
and how to make a on but please be assured don’t lose sight of what
looking to build upon
genuine difference in having personally been you want to achieve.
these and develop new
their lives and increase involved with a number It’s our job to help you
relationships which will
their participation and of buildings projects in achieve your goals and
assist with fundraising,
engagement in their the past, they do take a be as active in your
client outcomes and our
community of choice. long time to plan. communities as you
financial sustainability.
desire.
6
People and outcomes have
and will continue to determine
the success of Alkira
Ray Cranwell, Chief Executive Officer, 1995–2016
In this my last Annual • Finally, the ‘family’
Report, and as I reflect culture that has been
on my twenty one years formed since day
of involvement at Alkira, one, when families
there are three things recognised the need
that particularly stand for and initiated
out and give me a sense the establishment
pride and satisfaction: of the community
organisation that
• Firstly, being part of
Alkira is today. This
an organisation that
sense of ‘family’, clearly
is ‘people focussed’ –
demonstrated in the
both in relation to the
attitudes, dedication
people Alkira exists for
and commitment of
and the people who
people to Alkira, has
make it all happen.
been a real strength
Our rich 60 plus year
over the years, and for
history contains many
me has generated a
examples of achieving
significant feeling of
much for people with
pride and satisfaction.
disabilities through the
combined efforts of To the Board of Directors,
people in governance, my thanks for providing
management, direct me with the opportunity
support and voluntary to be part of Alkira’s rich
positions. history.
• Secondly, the mix and To Glenn Hodgkin, I
quality of services wish you the all the best
that Alkira provides. in contributing to the
Services have been lives of people at Alkira.
established, developed I am sure that with a
and changed over continuing focus on
the years in response people and outcomes,
to what the people Alkira will go from
who access Alkira’s strength to strength.
services and their
family members, in
conjunction with staff
have determined is

required at different
points in time. As
we enter an NDIS
environment, this
will no doubt remain
an important factor
in continuing Alkira’s
success as a preferred
service provider.
7
“They can be suitably proud of the part they play
in the fabric of what makes Alkira the wonderful,
friendly place it has been for so long.”
8
Client committee
Representation and community involvement
Each year Client This year’s Committee • Alex Moore Staff recruitment panel Eastern region
Committee members Members are an (Connections – – interviews and tours advocacy network
are voted in by their enthusiastic group of Serpentine Street)
One major role of the The Alkira Client
peers across all Alkira creative thinkers and
• Michael Moran Client Committee is Committee attends
Services to provide a advocates, and represent
(Connections – to participate in the monthly meetings
forum for Alkira clients people from each of
Thurston Street) interview process for at VALID’s Eastern
to speak up and be Alkira’s services. They
staff recruitment, being Region meeting at
heard. The Committee balance having fun • Francis Petty actively involved on the the Federation Estate
members are advocates with their important (Residential Services) interview panel as well in Ringwood. The
for people who access responsibilities of
• Paul Van Leeuwen as conducting guided Committee looks forward
Alkira’s Services and developing and (Connections – tours of Alkira sites. to these meetings where
celebrate achievements demonstrating skills In preparation, a great
Thurston Street) they get together with
at Alkira and in the in self-advocacy, deal of work goes on in
members from services
wider community. The understanding rights • Ruth Walker Committee meetings to
throughout the region
Committee members and responsibilities, (Residential Services) discuss and decide on
to discuss news and
have continued to make doing things for what are important skills
a valuable contribution yourself, understanding • Steven Zarezky and attributes in potential current events within
to the running of and promoting active (Connections – Market staff members, so that the disability sector.
Alkira in the past support, decision Street) the interview panel can The network aims to
support members to
year, providing direct making and conducting look for these qualities
Meeting with the Alkira speak up about their
feedback to Alkira’s meetings. They can be during the interview
board of directors rights, to advocate for
Board of Directors suitably proud of the part process.
changes by talking about
and other internal and they play in the fabric of Monthly meetings are
Alkira clients being issues and problems,
external stakeholders, what makes Alkira the scheduled with Members
active participants in the for skills development
offering suggestions and wonderful, friendly place of Alkira’s Board who recruitment process, is and information
improvement ideas. The it has been for so long. present on the progress often remarked upon exchanges, to socialise
group meets weekly to This year’s Client of current projects by candidates as being with people from local
assess how our services Committee Members are: being undertaken something valuable that disability services The
are meeting quality and receive feedback. sets Alkira apart from meeting provides a
requirements, consult • Jovana Blagojevic These meetings provide other organisation. client forum for other
on major projects and (Momentum/Pathways a valuable point of
groups, organisations
are involved in the and Networks) connection from diverse Ambassadorial roles
or government
planning for Alkira’s perspectives and enable
• Juston Chong As Ambassadors for departments to seek
future. This planning a meaningful interface
(Momentum/Pathways Alkira, Client Committee opinions regarding client
and consultation is between Alkira’s Board
and Networks) Members are called upon issues. Each month a
particularly important and Alkira’s Clients.
to meet and greet visitors; guest speaker presents
in light of our ever- • Jessica Ebert Since these meetings show prospective clients to the members on a
expanding services and (Momentum/Pathways were introduced some and family members topic of interest such
with the NDIS due to be and Networks) two years ago, it has around the buildings as NDIS Developments,
rino l2le0d1 7o.u t in our region • S(Choanranne cJtoiohnals – pforro vDiidreedct aonrs o tpop boerctuonmitey athned vdairsicouusss awspitehc tths eomf Oanmdb Turadnsmspaonrt S Veircvtiocreisa .
Thurston Street) a more visible part of the the programs that are The Victoria Police
Alkira Community. running. This role enables are regular presenters
• Sarah Laycock the Ambassadors to on safety both in the
(Connections – promote what we do at community and through
Thurston Street) Alkira and celebrate Alkira maintaining a safe
participants as active and
online presence.
• Bernadette Mahoney engaged members of
(Connections – society who achieve
Thurston Street) great things.
9
‘Having a Say Each year the Conference
Conference’ 2016 includes a fantastic
Expo which provides
Without doubt the
information on a wide
highlight of the Client
range of products and
Committee annual
services, from NDIS
calendar is the ‘Having
information to massage
a Say Conference’ held
alternatives and therapies
in Geelong. The 3 day
to holiday options.
conference attracts
There is a great deal
hundreds of people
of information to be
from within Australia
gathered and parents
and overseas and
and carers from within
provides a full range of
the Alkira community are
events including: a huge
encouraged to attend.
variety of performances;
presentations and This year Caden Bettles
workshops alongside was supported by Alison
come and try activities. Jones to host a ‘Come
Participants have the and Try’ activity. This was
opportunity to enjoy the first time Alkira has
new experiences such hosted a workshop at the
as travel, learning new Conference! Caden was
things, participating incredibly professional
in presentations, in teaching the dance
performing routine ‘Thriller’. Armed
and celebrating with a suitcase full of
achievements. zombie costumes and a
sound system it was clear
With support from staff
that the Deakin University
members Alison Jones
makeshift dance floor
and Evan Stewart, Alkira
was the place to be.
delegates in 2016 were:
Originally intended as a
• Caden Bettles workshop for 10 delegates
the dance floor was
• Jovana Blagojevic
soon heaving as people
• Paul Van Leeuwen abandoned their activities
to join the fun! Not
• Bernadette Mahoney content with one show,
those who participated
• Francis Petty
in the workshop stormed
• Ruth Walker the stage during the
Conference Closing
• Steven Zarezky
Ceremony to perform
a ‘Thriller Flash Mob’!
A great way to end a
fabulous Conference
with everyone leaving
on a high!
10