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2015 GSIS Annual Report PDF

48 Pages·2017·English
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by ['Jhoylie Besin']| 2017| 48 pages| English

About 2015 GSIS Annual Report

The GSIS took several steps in 2015 to empower members and pensioners, including conducting over 92 consultations attended by 25,000 stakeholders to gather feedback on reforms. It also held pre-retirement seminars for 39,000 retiring employees and orientations for 27,000 new hires. Members can now review loan records and payments online. A survey showed customer satisfaction increased to 86.02% as reforms aimed to provide better service. GSIS also received excellence awards for service, topping the Civil Service Commission's customer satisfaction survey with 91.72% and gaining certification for its loan processing quality management system.

Detailed Information

Author:['Jhoylie Besin']
Publication Year:2017
Pages:48
Language:English
Format:PDF
Price:FREE
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