Table Of ContentIndiana Department of Transportation
2011 Title VI Plan Update and
Accomplishments and Goals Report
INDIANA DEPARTMENT OF
TRANSPORTATION
2011 TITLE VI PLAN UPDATE
Reporting period:
September 1, 20 1O -September 30,20111
Prepared by:
Latosha N. Higgins
Title VII ADA Program Manager
Economic Opportunity Division
100 North Senate Avenue
RoomN750
Indianapolis, Indiana 46204-2216
Phone: (317) 234-6142
Facsimile: (317) 233-0891
I The reporting period for this report differs from the 20 I 0 report. INDOT is transitioning to reporting data
consistent with the federal fiscal year that begins October I and ends September 30. For 2012, the reporting period
for INDOT's Title VI Implementation Plan will be October I through September 30.
2011 INDOT Title VI Implementation Plan Update Page 12
TABLE OF CONTENTS
I. INTRODUCTION ........................................................................................................................................ 5
II. INDOT'S MISSION STATEMENT ....••••••.•........•••••••.................•••••••••............•••.•.•••••...................••••••••••.• 6
III. INDOT'S RESPONSIBILITIES .•.•......•..••••••.......•••••••••••..............•••••••••.••.........•••••.••••••............•........•.••••.• 6
IV. INDOT'S TITLE VI MISSION STATEMENT ...•.•••••••.••.............•••••••••.•...........•...•..•••....•................•..••••. 6
V. INDOT'S TITLE VI POLICY STATEMENT ...............••........................•.................•••••.••••••..•.••..........•.. 7
VI. TITLE VI ASSURANCES ................................................................................................•...........•.............• 8
VII. TITLE VI COMPLIANCE RESPONSIBILITIES ........•.•••••...............•.•••.........................................•..... 16
A. COMMISSIONER ....................................................................................................................................... 16
B. lNDOT DEPUTY COMMISSIONER AND CHIEF LEGAL COUNSEL .............................................................. 16
C. ECONOMIC OPPORTUNITY AND PREQUALIFICA TIONS DIVISION DIRECTOR ............................................. 16
D. nTLEVI/ADAPROGRAMMANAGER ..................................................................................................... 16
E. nTLE VI/ADA LIAISONS & INTERDISCIPLINARY TEAM ......................................................................... 17
1. History ............................................................................................................................................. 17
2. Mission ............................................................................................................................................ 17
3. Methodology and Implementation ................................................................................................... 18
4. Title VI Liaison Responsibilities ...................................................................................................... 18
5. Interdisciplinary Team Members ...... ............... .. ............................................................... 19
6. Title VI/ADA Liaison Working Groups ........................................................................................... 20
7. Title VI/ADA Interdisciplinary Team Implementation Timeline ..................................................... 20
F. INDOT DIVISIONS, PROGRAM AREAS AND DISTRICTS ........................................................................... 20
1. INDOT Division and Core Program Area Reporting ..................................................................... 21
2. Summary 0/2011 Baseline Assessments ......................................................................................... 22
G. SUBRECIPIENTS ...................................................................................................................................... .32
VIII. TITLE VI COMPLIANCE REVIEW PROCESS .................................................................................... 33
A. INTERNAL TITLE VI COMPLIANCE REVIEWS ............... :. .......................................................................... 33
B. EXTERNAL TITLE VI COMPLIANCE REVIEW PROCESS ............................................................................. 33
1. Purpose .......................................................................................................................................... 33
2. Compliance Review Process ....... ................ .. .................. .. ............................................... 34
3. Policies and Procedures/or Uniform Evaluations o/Compliance Reviews ................................... 34
IX. COMPLAINT PROCESS ...........................................................................................................................3 7
A. COMPLAINT INVESTIGATION PROCEDURES ............................................................................................ .37
B. WHO MAy FILE ACOMPLAINT ............................................................................................................... .37
C. TIMELINESS OF COMPLAINTS ................................................................................................................. .38
D. LOCATION/AvAILABILITY OF COMPLAINT FORMS .................................................................................. 38
E. How TO FILE A COMPLAINT? .................................................................................................................. 38
F. ELEMENTS OF A COMPLETE COMPLAINT ................................................................................................. 3 9
G. PROCESSING COMPLAINTS ..................................................................................................................... .40
H. CORRECTIVE ACTION ............................................................................................................................. .41
I. PRE-INVESTIGATIVE/ADMINISTRATIVE CLOSURES ................................................................................ .42
J. ApPEALS PROCEDURES .......................................................................................................................... .43
K. CONFIDENTIALITy .................................................................................................................................. .43
L. RECORDS ............................................................................................................................................... .43
M. SUMMARY OF COMPLAINTS RECEIVED .................................................................................................. .43
X. PUBLIC INVOLVEMENT AND OUTREACH ...................................................................................... .44
A. WEBSITE ................................................................................................................................................ .44
B. TRAINING ............................................................................................................................................... .44
2011 INDOT Title VI Implementation Plan Update Page 13
XI. DATA COLLECTION ................................................................................................................................ 45
A. VOLUNTARY PUBLIC INVOLVEMENT SURVEy ........................................................................................ .45
B. TITLE VI LIAISONS ................................................................................................................................. .45
XII. MANUALS, DIRECTIVES AND GUIDANCE ....................................................................................... .46
XIII. LIMITED ENGLISH PROFICIENCY .................................................................................................... .48
A. OVERVIEW ............................................................................................................................................. .48
B. INDOT SIX-POINT LEP PLAN ............................................................................................................... .48
C. LEP VOLUNTEERS .................................................................................................................................. 51
XIV. ACCOMPLISHMENTS ............................................................................................................................. 52
A. SUMMARY OF STATUS OF2010 GOALS AND WORK PLAN ....................................................................... 52
B. COMMUNITY OUTREACH AND PUBLIC EDUCATION ................................................................................. 56
1. INDOT Website ............................................................................................................................... 56
2. Title VI Training Program .............................................................................................................. 56
C. COMPLAINTS ........................................................................................................................................... 61
D. DATA COLLECTION ................................................................................................................................. 61
1. Public Involvement Survey .............................................................................................................. 61
E. EXTERNAL COMPLIANCE REVIEWS ......................................................................................................... 62
1. Methodology .................................................................................................................................... 62
2. Summary o/Title VI Onsite Compliance Review Results ................................................................ 62
3. Recommendations for Improving Onsite Compliance Reviews ....................................................... 63
F. PUBLIC MEETINGS/HEARINGS .................................................................................................................6 3
G. MPO COUNCIL MEETINGS ...................................................................................................................... 63
H. MISCELLANEOUS MEETINGS & PRESENTATIONS .................................................................................... 63
I. Indiana Construction Association (ICA) ......................................................................................... 63
1. TITLE VI COORDINATOR TRAINING ........................................................................................................ 64
XV. 2012 GOALS (ANNUAL WORK PLAN) .................................................................................................. 65
XVI. DEFINITIONS ............................................................................................................................................. 66
XVII. APPENDIX .................................................................................................................................................. 70
2011 INDOT Title VI Implementation Plan Update Page 14
I. Introduction
This Title VI Plan Update and Accomplishments and Goals Report (Update) contains substantial
additions and revisions to several portions of the last Update submitted to the Federal Highway
Administration (FHW A). The revisions reflect the Indiana Department of Transportation's
(INDOT' s) intent to meet and exceed the minimum compliance requirements established under
Title VI of the Civil Rights Act of 1964 (Title VI), 49 CFR § 26, and the related anti
discrimination statutes and regulations. With this Update, INDOT seeks to provide increased
transparency, clarity and technical guidance for internal and external constituents regarding its
Title VI program.2
Additionally, INDOT enhanced its compliance review process based on the results of the 2010
Title VI onsite compliance reviews. Furthermore, this transition plan includes examples of the
new and/or revised forms and checklists used by INDOT to monitor its Title VI compliance.
Also included in the report are summaries of INDOT's baseline assessments of its internal
programs, outreach efforts and onsite compliance reviews of its subrecipients.
2 INDOT's Title VI Program is the system of requirements INDOT developed to implement Title VI of the Civil
Rights Act of 1964. References to Title VI requirements and regulations shall not be limited to Title VI of the Civil
Rights Act of 1964. Where appropriate, this term also refers to the civil rights provisions of other Federal statutes,
regulations and directives and Indiana state law to the extent that they prohibit discrimination on the grounds of race,
color, sex, age, disability, national origin or income status in programs receiving Federal financial assistance of the
type subject to Title VI itself. These Federal statutes are: (1) Title VI of the Civil Rights Act of 1964, 42 U.S.c.
2000d-d4 (49 CFR 21; the standard DOT Title VI assurances pursuant to DOT Order 1050.2; Executive Order
11764; 28 CFR 50.3); (2) Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970 (42
U.S.C. 4601-4655) (49 CFR 25; Pub. L. 91-646); (3) Title VIII of the Civil Rights Act of 1968, amended 1974 (42
U.S.C. 3601-3619); (4) 23 U.S.C. 109(h); (5) 23 U.S.c. 324; and (6) Subsequent Federal-Aid Highway Acts and
related statutes. See 23 CFR 200.
2011 INDOT Title VI Implementation Plan Update Page 15
INDOT's
MISSION
STATEMENTS
AND RESPONSIBILITIES
II. INOOT's Mission Statement
INDOT will plan, build, maintain and operate a superior transportation system enhancing safety,
mobility and economic growth.
IIUNOOT's Responsibilities
u.s.
INDOT has many responsibilities. Chief among these is the maintenance of all interstates,
routes and state roads that are in or cross through the state. INDOT is not responsible for the
maintenance of county, city or town roads except in special circumstances.3 INDOT maintains
11,300 centerline and 28,500 total lane miles. INDOT's responsibilities also include the
implementation of construction projects that include the overseeing of the building of new
roadways, resurfacing of others and the preservation of existing highways.
IV. INOOT's Title VI Mission Statement
INDOT will implement compliance with Title VI of the Civil Rights Act of 1964 (Title VI); 49
CFR § 26; and its related statutes and regulations to ensure that no person is excluded from
participation in, denied the benefits of, or subjected to discrimination under any program or
u.s.
activity receiving federal financial assistance from the Department of Transportation (DOT)
on the grounds ofrace, color, age, sex, disability, national origin or income status.
3 See Indiana code 8-23-1-16 and Indiana Code 8-23-1-17.
2011 INDOT Title VI Implementation Plan Update Page 16
INDOT's TITLE VI
POLICY STATEMENT
V.INDOT's Title VI Policy Statement
The Indiana Department of Transportation (INDOT) values each individual's civil rights and
wishes to provide equal opportunity and equitable service for the citizens of this state. As a
recipient of federal funds, INDOT is required to conform to Title VI of the Civil Rights Act of
1964 (Title VI) and all related statutes, regulations, and directives, which provide that no person
shall be excluded from participation in, denied benefits of, or subjected to discrimination under
any program or activity receiving federal financial assistance from the U.S. Department of
Transportation (DOT) on the grounds of race, color, age, sex, disability, national origin or
income status. INDOT has expanded its Title VI Program enforcement to include ancestry and
··
re I19lOn. 4
4 Indiana Code §§22-9-1 and 22-9-2.
2011 INDOT Title VI Implementation Plan Update Page 17
VI
TITLE
ASSURANCES
Description:Plan Update and. Accomplishments and Goals Report Director also oversees the prequalification of contractors and consultants. The Director is