Table Of ContentUsing Industrial-
Organizational Psychology
for the Greater Good
This SIOP Organizational Frontiers volume will be one of the first to show
how the field of industrial-organizational psychology can help address
societal concerns and help focus research on the greater good of society.
Contributions from worldwide experts showcase the power the I- O
community has to foster, promote, and encourage prosocial efforts. Also
included will be commentary from an eminent group of I- O psychologists
who give invaluable insights into the history and the future of I-O
psychology. By presenting the prosocial contributions, from personal
satisfaction and career commitment to organizational effectiveness to
societal development, the imperative and feasibility of using I- O psychology
for the greater good becomes increasingly compelling.
Julie Olson-Buchanan is a professor and department chair in the
Department of Management at the Craig School of Business at California
State University, Fresno. Dr. Olson-Buchanan’s research interests include
conflict and mistreatment in organizations, technology-based selection,
work-life issues, virtual teams, and nonprofit engagement.
Laura Koppes Bryan is Dean of the Yale Gordon College of Arts and
Sciences, University of Baltimore. Dr. Bryan’s research interests include
the history of I-O psychology, positive organizational behaviors, and
positive work-life leadership and effectiveness in higher education
institutions.
Lori Foster Thompsonis a professor of psychology at North Carolina State
University, where she oversees the IOTech4D lab devoted to research at
the intersection of work, psychology, technology, and global development.
The Organizational Frontiers Series
Series Editor
Eduardo Salas
University of Central Florida
EDITORIAL BOARD
Tammy Allen
University of South Florida
Neal M. Ashkanasy
University of Queensland
Adrienne Colella
Tulane University
Jose Cortina
George Mason University
Lisa Finkelstein
Northern Illinois University
Gary Johns
Concordia University
Joan R. Rentsch
University of Tennessee
John Scott
APT Inc.
SIOP Organizational Frontiers Series
Series Editor
Eduardo Salas
University of Central Florida
Cortina/Landis: (2013) Modern Research Methods for the Study of Behavior
in Organizations
Olson-Buchanan/Koppes Bryan/Foster Thompson: (2013) Using
Industrial-Organizational Psychology for the Greater Good: Helping
Those Who Help Others
Eby/Allen: (2012)Personal Relationships: The Effect on Employee Attitudes,
Behavior, and Well-being
Goldman/Shapiro: (2012) The Psychology of Negotiations in the 21st
Century Workplace: New Challenges and New Solutions
Ferris/Treadway: (2012) Politics in Organizations: Theory and Research
Considerations
Jones:(2011) Nepotism in Organizations
Hofmann/Frese:(2011) Error in Organizations
Outtz:(2009)Adverse Impact: Implications for Organizational Staffing and
High Stakes Selection
Kozlowski/Salas: (2009) Learning, Training, and Development in
Organizations
Klein/Becker/Meyer:(2009)Commitment in Organizations: Accumulated
Wisdom and New Directions
Salas/Goodwin/Burke: (2009) Team Effectiveness in Complex Organiza-
tions
Kanfer/Chen/Pritchard: (2008) Work Motivation: Past, Present, and
Future
De Dreu/Gelfand: (2008) The Psychology of Conflict and Conflict
Management in Organizations
Ostroff/Judge: (2007)Perspectives on Organizational Fit
Baum/Frese/Baron: (2007)The Psychology of Entrepreneurship
Weekley/Ployhart: (2006) Situational Judgment Tests: Theory, Measure-
ment, and Application
Dipboye/Colella: (2005) Discrimination at Work: The Psychological and
Organizational Bases
Griffin/O’Leary-Kelly:(2004) The Dark Side of Organizational Behavior
Hofmann/Tetrick:(2003) Health and Safety in Organizations
Jackson/Hitt/DeNisi: (2003) Managing Knowledge for Sustained
Competitive Knowledge
Barrick/Ryan:(2003) Personality and Work
Lord/Klimoski/Kanfer:(2002) Emotions in the Workplace
Drasgow/Schmitt: (2002) Measuring and Analyzing Behavior in
Organizations
Feldman:(2002) Work Careers
Zaccaro/Klimoski:(2001) The Nature of Organizational Leadership
Rynes/Gerhart:(2000) Compensation in Organizations
Klein/Kozlowski: (2000) Multilevel Theory, Research and Methods in
Organizations
Ilgen/Pulakos:(1999) The Changing Nature of Performance
Earley/Erez:(1997) New Perspectives on International I- O Psychology
Murphy:(1996) Individual Differences and Behavior in Organizations
Guzzo/Salas:(1995) Team Effectiveness and Decision Making
Howard:(1995) The Changing Nature of Work
Schmitt/Borman:(1993) Personnel Selection in Organizations
Zedeck:(1991) Work, Families, and Organizations
Schneider:(1990) Organizational Culture and Climate
Goldstein:(1989) Training and Development in Organizations
Campbell/Campbell:(1988) Productivity in Organizations
Hall:(1987) Career Development in Organizations
Using Industrial-
Organizational
Psychology for the
Greater Good
Helping Those Who
Help Others
Edited by
Julie Olson-Buchanan
California State University, Fresno
Laura Koppes Bryan
University of Baltimore
Lori Foster Thompson
North Carolina State University
First published 2013
by Routledge
711 Third Avenue, New York, NY 10017
Simultaneously published in the UK
by Routledge
27 Church Road, Hove, East Sussex BN3 2FA
Routledge is an imprint of the Taylor & Francis Group, an informa business
© 2013 Taylor & Francis
The right of the editors to be identified as the authors of the editorial material,
and of the authors for their individual chapters, has been asserted in accordance
with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or
utilised in any form or by any electronic, mechanical, or other means, now
known or hereafter invented, including photocopying and recording, or in any
information storage or retrieval system, without permission in writing from the
publishers.
Trademark notice: Product or corporate names may be trademarks or registered
trademarks, and are used only for identification and explanation without intent
to infringe.
Library of Congress Cataloging in Publication Data
Using industrial organizational psychology for the greater good: helping those
who help others/edited by Julie B. Olson-Buchanan, Laura L. Koppes Bryan,
Lori Foster Thompson.
p. cm.—(SIOP organizational frontiers series)
1. Social responsibility of business. 2. Psychology, Industrial. 3. Organizational
behavior. I. Olson-Buchanan, Julie. II. Bryan, Laura L. Koppes. III. Thompson,
Lori Foster.
HD60.U85 2013
158.7—dc23
2012030511
ISBN: 978–1–84872–960–5 (hbk)
ISBN: 978–0–203–06926–4 (ebk)
Typeset in Minion
by Florence Production Ltd, Stoodleigh, Devon
To David, Bonnie, and Susan Olson, who inspire me
by their passion and efforts toward the greater good.
Julie Olson-Buchanan
To Kim Robert Bryan whose kindness, perspective, insight, and
encouragement inspire my passion to help others succeed.
Laura Koppes Bryan
To Sharon and Fred Foster, whose wisdom and
selflessness make the world a better place.
Lori Foster Thompson
Acknowledgments
We are extremely grateful for Eduardo Salas’ support of the initial idea for
this volume as well as his insightful feedback on the prospectus. We are
also indebted to the SIOP Frontiers Series Editorial Board who gave
particularly valuable feedback for new chapters to consider and possible
authors, as well as revision of the framing for particular chapters.
We would like to give our thanks to Anne Duffy for her enthusiastic
support of the volume and her support throughout the production process.
We also greatly appreciate her staff’s careful attention to the editing and
logistics of producing this volume.
We are very much indebted to our incredibly gifted authors. This book
would simply not exist without them. Their thorough review of the
literature and insights on how this literature can serve the greater good
will serve as a critical roadmap to scholars who wish to pursue this line of
research. We believe their chapters will make a difference not only in the
work of other researchers, but ultimately in the lives of those who benefit
from this research and society as a whole.
We believe our esteemed commentators deserve a very special thank
you for sharing their invaluable insights in such a compelling and intriguing
way. These commentators are not only visionaries in the field, they have
shown the unique ability to generate and share their forward-looking
thoughts under particularly tight time constraints.
Finally, we would like to give a big thank you to our families and friends
who supported us throughout the process and so graciously understood
our sometimes harried states as we worked to meet the deadlines.
July 2012
Julie Olson-Buchanan, Fresno, CA
Laura Koppes Bryan, Baltimore, MD
Lori Foster Thompson, Raleigh, NC
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