The Whistleblowing Guide: Speak-up Arrangements, Challenges and Best Practices

187 Pages·2019·1.433 MB·English

by  Kate Kenny, Wim Vandekerckhove, Marianna Fotaki

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The
Whistleblowing
Guide
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The
Whistleblowing
Guide
Speak-up Arrangements, Challenges,
and Best Practices
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KATE KENNY
WIM VANDEKERCKHOVE
MARIANNA FOTAKI
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Thiseditionfirstpublished2019
©2019KateKenny,WimVandekerckhove,andMariannaFotaki
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Contents
AbouttheCompanionWebsite vii
CHAPTER1
Introduction:TheImportanceofSpeak-upArrangements 1
SpeakingUpinOrganizations 1
SpeakUpArrangements:ANewPerspectiveforTheoryandPractice 2
SustainableSpeak-upSystems:AModel 3
Rationale 4
WhoShouldReadThisBook? 7
PurposeoftheBook 8
AbouttheAuthors 9
AbouttheBook 10
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Endnotes 11
CHAPTER2
WhySpeak-upSystems:WhyNow? 13
Introduction 13
Background:WhySpeak-upSystems,WhyNow? 13
Endnotes 37
CHAPTER3
AComparativeStudyofSpeak-upArrangementsinBanking,
Engineering,andHealthcareSectors 41
Introduction 41
Banking 42
Engineering 55
Healthcare 66
Conclusion 76
Endnotes 78
CHAPTER4
ChallengesandObstaclestoEffectiveSpeak-upArrangements 83
HowDoPeopleSpeakUp? 84
WhistleblowingIsaProtractedProcess 88
v
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vi Contents
WhatExpectationsDoSpeak-upsEntail? 92
ChallengesofOperatingSpeak-upArrangements 97
BarrierstoResponsiveness 106
StrategiesforTrustworthiness(andTheirPotentialPitfalls) 108
FacilitatorsofResponsiveness 117
UsingSpeak-upData 119
BringingItAllTogether:AModelforDevelopingSustainable
Speak-UpSystems 121
Conclusion 122
Endnotes 123
CHAPTER5
Speak-upProcedures:AGuideforProfessionals 127
ExecutiveSummary 127
BenefitsofEffectiveSpeak-upArrangements: 128
Recommendations 129
Endnotes 137
CHAPTER6
Conclusions 139
AcademicLiterature 139
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EmpiricalWork 142
AFrameworkforUnderstandingSpeak-upArrangements 144
PracticalRelevanceandRecommendations 146
Endnotes 147
Bibliography 149
Appendix1 Speak-upArrangements–KeyTheories 163
Appendix2 ProjectMethodology 167
Appendix3 OtherResources 169
Index 171
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About the Companion Website
Thisbookisaccompaniedbyacompanionwebsite:
www.wiley.com/go/Kenny/whistleblowing-guide
Thewebsiteincludes:
■ ModuleOutline
■ Presentation
■ CheatSheet
■ CaseStudies
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