Sweet charity : the role and workings of voluntary organisations

246 Pages·1996·3.236 MB·English

by  Christopher P Hanvey, Terry Philpot

Sweet Charity
The world of UK charities has been transformed. Gone are the days
when charities gained the majority of their money from rattled tins
or could passively rely on public benevolence to provide life-boats,
guide-dogs, or services for deprived children. Fundraising is a
sophisticated art and charities manage multimillion pound contracts
to provide services. Those who manage and watch over such
organisations are expected to adapt to an ever-changing world.
Sweet Charity is about this changing world:

• the climate in which charities operate;
(cid:127) the skills needed to manage, fundraise and run a successful
lobbying campaign;
(cid:127) the skills needed to attract new work;
(cid:127) and the way in which UK charities will increasingly operate in a
European environment.

For the first time experts have come together to provide a
comprehensive analysis of voluntary organisations, as they prepare
for the next millennium.
Sweet Charity describes the size and scope of the voluntary sector. It
looks also at the important role of users of charities in determining
future directions and the growing power of consumers to lobby
successfully and change government policies. By breaking down the
constituent parts of charities, it considers the role of trustees,
managers and fundraisers, financial staff and marketing experts.
Finally, it looks at UK charities in a widening European context and
the way in which the world is likely to change further.
Chris Hanvey is director and secretary of the John Ellerman
Foundation; Terry Philpot is editor of Community Care.

Sweet Charity

The role and workings of voluntary
organisations
Edited by Chris Hanvey and Terry
Philpot

London and New York
First published 1996
by Routledge
11 New Fetter Lane, London EC4P 4EE

This edition published in the Taylor & Francis e-Library, 2002.

Simultaneously published in the USA and Canada
by Routledge
29 West 35th Street, New York, NY 10001

© 1996 Chris Hanvey and Terry Philpot, selection and editorial matter;
individual chapters, the contributors
All rights reserved. No part of this book may be reprinted
or reproduced or utilised in any form or by any electronic,
mechanical, or other means, now known or hereafter
invented, including photocopying and recording, or in any
information storage or retrieval system, without permission
in writing from the publishers.

British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library

Library of Congress Cataloguing in Publication Data
A catalogue record for this book has been requested

ISBN 0-203-43746-2 Master e-book ISBN

ISBN 0-203-74570-1 (Adobe eReader Format)
ISBN 0-415-13800-0 (hbk)
ISBN 0-415-13801-9 (pbk)
To John Pierson
and
Linda Ward
in friendship

Contents
List of illustrations ix
Notes on the contributors x
Introduction 1
Chris Hanvey and Terry Philpot
1 To the millennium: the changing pattern of voluntary
organisations 7
Stuart Etherington
2 Map of the new country: what is the voluntary sector? 22
Marilyn Taylor and Joan Langan
3 Swimming together: the tidal change for statutory
agencies and the voluntary sector 39
Ray Jones
4 A mixed blessing? How the contract culture works 58
Norman Flynn
5 From those who know: the role of service users 69
Clare Evans
6 Standing up to be counted: campaigning and voluntary 82
agencies
Francine Bates and Jill Pitkeathley
7 In trust: the changing role of trustees 93
Kate Kirkland
8 Giving in trust: the role of the grant-making trust 111
Nigel Siederer
viii Contents
9 A lawful endeavour: charities and the law 128
Roger Winfield
10 Balancing the books: charitable finance 144
Pesh Framjee
11 At the top: the role of the chief executive 157
Mike Whitlam
12 Beyond the rattling tin: funding and fundraising 173
Jeremy Hughes
13 Marketing force: meeting true need 189
Ian Bruce
14 Light at the end of the tunnel? A European perspective 207
Quintin Oliver
Name index 221
Subject index 223
Illustrations
FIGURES
3.1 A typology of voluntary organisations 44
3.2 Organisational orientation to service users 45
11.1 Conceptual model for planning processes 162
12.1 Donor development pyramid 180
13.1 Voluntary organisation marketing 195
TABLES
2.1 Organisational forms 31
4.1 Sources of income for charities 61
8.1 Sizes of trusts 118
8.2 Subject interests of trusts 118
13.1 Not-for-profit/voluntary organisation customers 193