Table Of ContentLIVE DIGITAL
LIVE MORE
Annual Report
2015 Advanced Info Service Public Company Limited
LIVE DIGITAL
LIVE
MORE
More
Freedom
More Freedom with The Best Quality Network
More freedom with the best network of 3G and 4G ADVANCED
covering nationwide by the end of the year and
enhancing with AIS Super WiFi at a speed up to 650 Mbps.
More
Excitement
More Excitement with Super Hi-Speed AIS Fibre
More fun and excitement with AIS Fibre, a fixed broadband service with
100% pure fibre technology offering a speed up to 1 Gbps.
More
Choice
of Living
More Choice of Living with more Variety of Digital Services
More Choice of Living with a variety of products and services
that meet all digital lifestyle through digital entertainment platform
to make customers “Live Digital, Live More”.
Brighter
Future
A Brighter Future and a Stronger Thai Society
Brighter future of Thai society through our operation with business ethics
and governance focusing on sustainable development and
stakeholder engagement to build a better today and sustainable future.
eM as eg from teh Cah irman
Annuaall eReReR Rpeoprto 020202 rt515151 2015
006 Advanced Info Service Public Company Limited
The year 2015 was an important landmark for AIS while our partnership with Telewiz continues to provide an
th
as we all celebrated our remarkable 30 anniversary in essential extra channel that brings us closer to our customers.
the telecommunications business in Thailand. As the Equally, key strategic partnership with vendors and suppliers
telecommunications industry has continued to evolve over strengthens our capacity to deliver superior 3G and 4G/LTE
these past three decades, AIS has strived to achieve levels Advanced network in minimal time. Above all, we at AIS,
of excellence built on the strong foundations of technical recognize that our people are our most valuable asset for
know-how, outstanding customer service and an absolute long-term sustainability. That is why we place the utmost
commitment to a future whose hallmarks have always been emphasis on employee development and personal growth
further success and continued sustainability. opportunities for the future. Succession plan is in place to
Our commitment to success is reflected in our strong ensure smooth transition in the ever-changing environment.
financial performance and stable returns to shareholders, with We also advocate a robust culture of innovation, so that new
a net profit of Bt 39,152mn, a growth of 8.7% YoY and our generations of employees can create fresh ideas, guided by
consistent dividend payout policy. the experience and expertise of senior colleagues.
In the years ahead, the digital era will continue to touch It is also important that while we grow our success, AIS
all that we do. It will continue to stimulate a business and focuses on balancing growth of business, integrating with
a social environment of perpetual change. With this in development of community, customers, business partners,
mind, underpinning our commitment to maintain our leading employees and environment. Our commitment to this has
position, AIS has led this change by driving the Company achieved significant external recognition. In 2015, AIS was
forward as a Digital Life Service Provider. Keys to success the only Thai telecommunication company selected for
are our extensive network, connecting all parts of inclusion in the Dow Jones Sustainability Indices (DJSI) in the
Thailand, with 3G on 2.1GHz that was complemented by our emerging markets category. This achievement is a recognition
newly - launched high speed 4G/LTE Advanced network on of our effort and collaboration at AIS, in driving the business
1800MHz. In addition, AIS has also established a nationwide with sustainability in mind. Moreover, I would like to welcome
fibre optic network of 120,000 km, as well as high speed AIS Khun Kan Trakulhoon and Mr. Stephen Geoffrey Miller as the
Super Wifi at 650mbps to complement our wireless network. newest members of the AIS Board of Directors, who will also
Furthermore, we deliver the very best in customer service. bring AIS forward with their vision and expertise.
In 2015, in recognition of this, AIS Call Center was awarded I would also like to thank all AIS shareholders and
the “Consumer Protection Thailand Call Center Awards” from investors for their continued support and trust. In 2015, for
the Office of the Consumer Protection Board and the ISO the fourth consecutive year, AIS was honored to receive
Management System Certification Institution of Thailand for Thailand’s Top Corporate Brand award from Chulalongkorn
providing subscribers with consistent and excellent standards University with a brand value of Bt 574,029mn. I am
of customer service. confident that AIS remains committed to delivering real
In this environment of change, we will continue to combine value through good corporate governance to all its
our financial readiness with a network of superior global shareholders, we will also continue to deliver maximum
partners to drive business opportunities for our sustainable benefit to our customers,thus supporting Thailand’s economic
future. Our strong working alliance with SingTel ensures the and social growth.
sharing of knowledge and expertise in all business operations,
Vithit Leenutaphong
Chairman of Board of Directors
Annuaall eReReR Rpeoprto 020202 rt515151 2015
Advanced Info Service Public Company Limited 007
Message from Chief Executive Officer
Annual Report 2015
008 Advanced Info Service Public Company Limited