Table Of ContentBUSINESS ISSUES, COMPETITION AND ENTREPRENEURSHIP
H
YBRIDIZATION IN
NETWORK MANAGEMENT
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B I , C
USINESS SSUES OMPETITION
E
AND NTREPRENEURSHIP
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BUSINESS ISSUES, COMPETITION AND ENTREPRENEURSHIP
H
YBRIDIZATION IN
NETWORK MANAGEMENT
ADAM JABŁOŃSKI
EDITOR
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CONTENTS
Introduction vii
Chapter 1 Trust and Public Service Delivery by Hybrid Organizations 1
Adam Jabłoński
Chapter 2 The Assumptions of Hybrid Business Models Based on the
Concepts of Big Data and the Sharing Economy 43
Marek Jabłoński
Chapter 3 A Hybrid Model of Performance Management in the Public
Sector toward Improvement of Public Services: Minimum
Service Standards (MSS) in an Indonesian Decentralised System 59
Mohammad Roudo, Adrian Campbell and Simon Delay
Chapter 4 Corporate Performance Reporting within
Sustainability Concepts: Hybrid Performance 89
Irena Hejduk and Anna Karmańska
Chapter 5 Franchising as a Hybrid Organizational Form:
Answers to Sales and Distribution Growth 117
Aleksandar Erceg and Marta Ziółkowska
Chapter 6 Hybridization of the Organization’s Activities:
A Case Study of Trends in Development for
Network Business Models 137
Helena Kościelniak, Eva Jančíková
and Katarzyna Brendzel-Skowera
Chapter 7 Trust as an Intangible Asset of Enterprises
Embedded in a Network Environment 149
Barbara Kożuch and Adam Jabłoński
vi Contents
Chapter 8 The Role of Strategic Planning in Public Institutions:
The Case of the Department for Transport in London 181
Justyna Trippner-Hrabi and Ewa Stroińska
Chapter 9 Crowdsourcing as an Innovative Service Delivery Model 201
Wiesława Caputa, Izabela Krawczyk-Sokołowska
and Artur Paździor
Chapter 10 The Concept of a Hybrid Value Chain in
Organizations in the Health Care Sector 245
Ewa Popławska
Chapter 11 Building an Information Management System in a
Multidivisional Corporation: An Analysis of a
Management Personnel’s Awareness of
Informational Needs (A Case Study) 259
Paweł Antonowicz and Piotr Skrzyniarz
Chapter 12 The Impact of Risk Factors on Crisis Situations in the
Organization: An Integrated Model Approach 271
Jerzy Mamert Bogdanienko and Slawomir Kryszkowski
Chapter 13 Interia and the Dichotomy of Logic States in
Optimising Organisational Management 291
Marek Różycki
Chapter 14 Value Centric Cities 305
Artur Fojud and Maciej Błaszak
Chapter 15 Strategic Benchmarking Analysis of Improving the
Quality of Higher Education in Montenegro 315
Boban Melovic
Chapter 16 The Co-Production of Public Services in Terms
of the Experiences of Major Polish Cities 335
Robert Gawłowski
Editor’s Contact Information 345
Index 347
INTRODUCTION
The dynamics of market changes determine new perspectives both in the theory and
practice of management science. The mechanisms of doing business aimed at achieving a
high level of company performance are changing. This requires adequate instruments
based on the solid pillars of strategic management. Undoubtedly, the key ontological
beings which determine the success of an organization are effective and efficient business
models, strategies and business processes. A kind of a strategic hybrid emerges that
shapes the principles of doing business subject to pressure, constraints and emerging
opportunities. In this approach, companies implement strategies for growth and
development, not only to survive but also to achieve strong competitive advantage. Value
creation is another area of the development of management science and management
practices, defining key factors underlying the conceptualization and operationalization of
business models, strategies and business processes. The abovementioned concepts are
nowadays widely discussed, creating a new dimension of strategic management.
The monograph consists of chapters focused on both theoretical and practical
conditions of modern companies, specifically focused on building effective and efficient
business models and strategies and hybrid. The monograph primarily refers to new
research perspectives which determine the new challenges of strategic management. The
aim of the monograph is to present views and approaches to strategic management
determined by the development and growth of companies through building their business
models and strategies and hybrid.
The monograph contains the following chapters:
Chapter 1 presents trust and public service delivery by hybrid organizations. M.
Jabłoński describes assumptions hybrid business models based on the concepts of the Big
date and Sharing Economy in chapter 2. M. Roudo, A. Campbell and S. Delay presents
Hybrid model of performance management in public sector toward improvement of
public services. I. Hejduk and A. Karmańska examines corporate performance reporting
within sustainability concepts in chapter 4. Chapter 5 presents Franchising as a hybrid
viii Adam Jabłoński
organizational form – answer to sales and distribution growth by A. Erceg and
M. Ziółkowska H. Kościelniak, E. Jančíková and K. Brendzel-Skowera shows
hybridization of the organization’s activities – trends of development of network business
models (case study). B. Kożuch and A. Jabłoński describes trust as an Intangible Asset of
Enterprises Embedded in a Network Environment. Chapter 8 present role of strategic
planning in public institutions - the case of department for transport in London by J.
Trippner-Hrabi and E. Stroińska. W. Caputa, I. Krawczyk-Sokołowska, A. Paździor
shows crowdsourcing as an innovative service model. In chapter 10 presented the concept
of a hybrid value chain in organizations in the health care sector by Ewa Popławska.
Chapter 11 describes building an information management system in a multidivisional
corporation – an analysis of management personnel’s awareness of information needs
(case study) by Paweł Antonowicz, Piotr Skrzyniarz. Chapter 12 present the impact of
risk factors on crisis situations in the organization – an integrated model approach by J.
Mamert Bogdanienko and S. Kryszkowski. M. Różycki examines interia and the
dichotomy of logic states in optimising organizational management by A. Fojud and M.
Błaszak presents value centric cities in chapter 14. Chapter 15 present strategic
benchmarking analysis of the higher education in Montenegro in the function of
improving the quality by Boban Melovic. Robert Gawłowski describes co-production of
public services in terms of the experience of Polish major cities in chapter 16.
The achievements of the monograph are:
determining key trends in the theory and practice of management science,
defining key ontological beings and their use in the dynamic management of
modern companies,
presenting the new dimensions of strategic management as seen through the eyes
of the international authors of individual chapters.
the possibility of applying solutions contained in the monograph.
The Editor and Authors hope that the presented combination of theory and practice
will satisfy the needs of readers, in particular managers of modern companies, business
consultants and researchers of phenomena in business.
