Table Of Content“Thisisthemostinformed,perceptive,andsensiblebookI’veseenonthesubjectof
evaluatingonlineteaching.Itshouldberequiredreadingforbothprofessorswhoteach
onlineandthosewhoevaluatetheirperformance.”
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andauthor,TheTeachingPortfolio:APracticalGuidetoImprovedPerformanceand
Promotion/TenureDecisions
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designedexpresslyforfaculty,administrators,andITs.Ifyouneedsolidevidenceto
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onlycomprehensiveguidetotakeyouthroughthestep-by-stepprocess.It’samustread.”
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“Providingpractical,easy-to-followmodelsandtemplatesgroundedinbestpedagogical
practices,EvaluatingOnlineTeachingisanessentialresourceforeducatorsand
administratorscommittedtoensuringhigh-qualityonlinecoursesandprograms.”
—StevenG.Jones,associateprofessorofpoliticalscience,anddirector,
CenterforFacultyDevelopment,GeorgiaCollegeandStateUniversity
“SinceHigherEdinstitutionscannolongerrunawayfromthemessybusinessofonline
teachingevaluation,itisablessingtohaveabooklikethistoofferusnotonlyasolid
reasontoopenthecan,butalsothepracticalmethodstohandletheworms!Thisisa
thoroughandground-breakingresourceforadministrators,faculty,andsupportstaffto
conquerthemessinessofonlineteachingevaluation.”
—SharonGuan,director,FacultyInstructionalTechnologyServices
(FITS),DePaulUniversity
“Ifoundthefocusonformativeapproachesespeciallyhelpful,aswellastheconsistent
focusonlearningoutcomesandstudentengagementratherthanaone-size-fitsstatic
teachingmethodforonlinelearningandevaluation.Thisbookprovidesfacultyand
administratorsacomprehensiveguidetoassessingonlineteachingperformancewithout
losingsightoftheultimatecoursegoalofenhancinglearning.”
—KenRyalls,president,TheIDEACenter
“Asanonlineinstructor,Iwentyearswithoutstudentratingsandhadonlyone
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OnlineTeachingoffersvaluabletoolsandprocessesatacriticaltime,asmoreinstructors
teachonlineeveryyear.Thisbookemphasizeseverythingimportantforanyoneinvolvedin
evaluatingonlineteaching,startingwiththepremisethatonlineteacherscanbeaseffective
asclassroomcolleagues.Theauthorsadvocateaholisticapproachandprovidethebest
toolsandprocessestomakethathappen.”
—KevinKelly,onlineinstructor,andformermanagerofonlineteaching
andlearning,SanFranciscoStateUniversity
“Assomeonewhohasbeenteachingonlineforover10years,includingteachingcourses
designedbyothersanddesigningandteachingonlinecoursesofmyown,Ifoundthisbook
tobeinvaluabletothosejuststartingtoteachonlineorthoseteachingforyears.Ithought
thebookwaswellorganizedanddidagreatjobofcapturingtheinterestofthereaderwith
researchtobackupthecontentandpracticalapplicationsmakingitausefultoolforthose
teachingonlinecourses.”
—Joseph“Mick”LaLopa,associateprofessor,SchoolofHospitalityand
TourismManagement,PurdueUniversity
“Compelledbythedemandsofteachingacrossdistance,educatorsatalllevelsarepaying
unprecedentedattentiontoinstructionaldesignissues.Foremostamongtheseisthe
question:Whatshouldourstudentsknowaftereachphaseofinstruction,howwillwe
ascertainthateachindividualhasachievedthatknowledge,andwhatchanges,ifany,are
indicated,intheteachingsystem?Everyteacher,studentteacher,andadministratorwho
recognizestheimportanceofthiskeyquestionwillbenefitfromTobin,Mandernach,and
Taylor’stext,withits‘practicalguidelinesfordevelopingprograms,measurement
instruments,andcampuspoliciesforevaluatingonlineteaching.’”
—MichaelGrahameMoore,DistinguishedProfessorEmeritusof
Education,ThePennsylvaniaStateUniversity,andeditor,TheAmericanJournal
ofDistanceEducation
“Evaluatingonlineteachingisanincreasinglyimportanttask.Thisbookprovides
comprehensivecoverageofthecontext,issues,practices,andstrategiesforassessing
teachingbothformativelyandsummatively.Copiouslyillustratedwithexamplesand
practicaltips,thisbookisausefulresourceforthosewhofindthemselvesfacedwiththe
taskofexaminingthequalityofinstructioninanetworkedenvironment.”
—ClarkQuinn,executivedirector,Quinnovation,andauthor,
TheMobileAcademy
“Thisbookisanessentialresourceforonlineinstructors,departmentheads,and
administratorsforwhomtheevaluationofonlineteachinghasbecomeanincreasingly
importantissueforbothpolicyandpractice.Theauthorsemphasize“teachingasteaching”
andgivepractical,research-basedguidanceonhowtodesignevaluationinstrumentsthat
respondtotherealitiesoftheonlineteachingenvironment.Theyincludeillustrationsfrom
severalmajoronlineprogramsandopportunitiesforreaderstoreflectontheirown
practices.”
—GaryE.Miller,executivedirectoremeritus,PennStateWorldCampus
“Theauthorsprovideinvaluableinsightsintoevaluationasacriticalelementinthe
continuingevolutionofonlinelearning.Withmanypracticalexamples,itisafinereadfor
faculty,administrators,andresearchers.”
—AnthonyG.Picciano,professorandexecutiveofficer,PhDProgramin
UrbanEducation,TheGraduateCenter,CityUniversityofNewYork
“Thisbookisamuch-needed,comprehensiveresourceforevaluatingonlineteaching.It
offerswell-researched,practicaladviceonapplyingteachingevaluationtechniques
commontoallformsofteachingwithanemphasisonpracticesthatareuniquetothe
onlinelearningenvironment.”
—RobKelly,editor,OnlineClassroom
“Thisbookwillhelpyousystematicallyreviewthewayyouevaluateonlineteaching.
Thoughtquestionsattheendofeachchapterhelptocontextualizetheprinciplesforyour
campus.”
—FrancineGlazer,assistantprovostanddirector,CenterforTeaching
andLearning,NewYorkInstituteofTechnology
EVALUATING ONLINE TEACHING
EVALUATING ONLINE
TEACHING
Implementing Best Practices
Thomas J. Tobin
B. Jean Mandernach
Ann H. Taylor
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CONTENTS
Acknowledgments ix
Aboutthe Authors xi
PART ONE: PLANNING 1
1 ChallengesinEvaluationofOnline Teaching 3
2 Context for EvaluatingOnlineTeaching 25
3 Establishinga Foundationfor EvaluatingOnlineTeaching 53
PART TWO: FORMATIVE EVALUATION 73
4 ConductingFormativeReviews toEnhance OnlineTeaching 75
PART THREE: SUMMATIVE EVALUATION 101
5 StudentRatingsof OnlineTeaching 103
6 AdministrativeEvaluationofOnlineTeaching 119
vii
viii Contents
7 AdministrativeReview Tools 143
8 Integrating Data Analytics inthe EvaluationofOnline
Teaching 161
PART FOUR: SUSTAINING A CULTURE OF EVALUATION 185
9 From Tools toProcesses 187
10 Implementing the EvaluationProcess 211
11 The Online-Teaching EvaluationLifeCycle 231
12 Next Steps 247
References 261
Index 269
Description:Create a more effective system for evaluating online faculty Evaluating Online Teaching is the first comprehensive book to outline strategies for effectively measuring the quality of online teaching, providing the tools and guidance that faculty members and administrators need. The authors address c
