Table Of ContentDigitising Enterprise
In an Information Age
Digitising Enterprise
In an Information Age
David L. Olson
College of Business Administration
University of Nebraska–Lincoln, USA
****
Subodh Kesharwani
School of Management Studies
Indira Gandhi National Open University
New Delhi-110068, India.
First published 2021
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ISBN: 978-1-032-06630-1 (hbk)
ISBN: 978-1-003-20313-1 (ebk)
Brief Contents
Part 1: Information System 1
1. Contemporary Research Issues in Business–IT Alignment 3
2. MIS in Banking System 17
3. ICT & Internet 39
4. Web Quality in IT Industry 61
5. IT Deployment in Banks Through DEA 71
6. Volatility Clustering in IT Index 83
7. Competitiveness Through ICT Contribution 99
8. Obstacles in Information System Success 115
Part 2: Enterprise Resource Planning and Sustainability 131
9. Web Based ERP for Entrepreneurs 133
10. Advance Manufacturing Technologies MSME 141
11. ERP Implementation Barriers 153
12. Enterprise Resource Planning 161
13. Decision Supporting Systems in Decision Making 173
14. Software Process Re-engineering in SME’s 185
15. ERP Deployment 197
16. Automation Through ERP Initiative 213
17. ERP in Manufacturing Industry 219
Part 3: Cyber, Security and Threat 239
18. Information Security and Risk Management 241
19. Security Threats in e-Business 251
20. Digital Signature 257
vi Brief Contents
21. Emerging Spamming Threats 285
22. Software Quality Assurance 293
23. Privacy Policies of E-C ommerce and BPO 309
24. Virus and Information Security 323
25. Website Monitoring 339
26. Fingerprint Recognition 347
27. Social Break Ups on Facebook 355
Detailed Contents
PART 1: INFORMATION SYSTEM 1–130
1. Contemporary Research Issues in Business–IT Alignment 3
Himanshu Aggarwal
2. MIS in Banking System 17
A.K. Saini and Deepak Tandon
3. ICT & Internet 39
Jashwini Narayana, Anshu Mala and Rajiv Naidu
4. Web Quality in IT Industry 61
Sarita Kanaujiya, Preeti Gusain, Neha Agarwal and Soni Wadhwa
5. IT Deployment in Banks through DEA 71
Sanjay Dhingra
6. Volatility Clustering in IT Index 83
Anurag Agnihotri
7. Competitiveness Through ICT Contribution 99
Sara Cepolina
8. Obstacles in Information System Success 115
Bikram Pal Kaur and Himanshu Aggrawal
PART 2: ENTERPRISE RESOURCE PLANNING AND
SUSTAINABILITY 131–238
9. Web Based ERP for Entrepreneurs 133
Chaudhry Muhammad Nadeem Faisal
10. Advance Manufacturing Technologies MSME 141
Brijesh Singh
11. ERP Implementation Barriers 153
Manu Sharma, Sudhanshi Joshi, Vinod Kumar Singh
12. Enterprise Resource Planning 161
Amit Gautam
viii Detailed Contents
13. Decision Supporting Systems in Decision Making 173
Shatha Yousif AL-Qassimi, Akram Jalal Karim
14. Software Process Re-engineering in SME’s 185
Ashima, Himanshu Aggarwal
15. ERP Deployment 197
Sona Srivastava, Parminder Narula
16. Automation Through ERP Initiative 213
Chaudhry M. Nadeem Faisal, Saeed Ahmad, Amjed Javid
17. ERP in Manufacturing Industry 219
Arun Madapusi
PART 3: CYBER, SECURITY & THREAT 239–361
18. Information Security and Risk Management 241
Shikha Gupta, Anil K Saini
19. Security Threats in e-Business 251
Narendra Kumar Tyagi
20. Digital Signature 257
Vijaykumar Shrikrushna Chowbe
21. Emerging Spamming Threats 285
Laxmi Ahuja
22. Software Quality Assurance 293
Prashant Gupta
23. Privacy Policies of E-C ommerce and BPO 309
Abha Chandra, Vinita Sharma, Ponnurangam Kumaraguru
and Subodh Kesharwani
24. Virus and Information Security 323
Arun Bakshi, Vikas Dixit and Kaushal Mehta
25. Website Monitoring 339
Raj Bala Simon and Laxmi Ahuja
26. Fingerprint Recognition 347
Jashwini Narayana. Anshu Mala and Rajiv Naidu
27. Social Break Ups on Facebook 355
Sarita
Preface
In the new age of the Internet of Everything (IoE), enterprises need to
rationalize their information systems and optimize their infrastructures. They
will also need to convert operating models to foster innovation and positively
influence transformation to these optimal systems. Digital makeovers will be
needed to enable organizations to be competitive a factor that is crucial to
survival in the new IoE age. Firms established before the digital age are being
forced to adapt or die. Amazon/eBay/Alibaba and other businesses with new
forms of customer interaction have revolutionized retail, forcing businesses to
adapt (Barnes & Noble) or close (Borders Bookstores). Amazon continues their
invasion into new forms of retail, including cloud technology as well as new
product lines such as toys, clothing, and groceries. Information technology (IT)
plays a key role in form adaptation to react to this new business environment.
Thus future business survival will require business organizations to keep us
with innovations in both IT as well as retail delivery to customers.
Digital enterprise transformation is not only adding a stratus of digital
technology to traditional business. Successful transformation will require
innovation across the spectrum, from reaching new sources, transporting
material and transforming it into innovative products, as well as service,
using a digitized work environment to enable employees to rapidly respond to
threats as well as opportunities. Retail business will require closer interaction
with customers, often through use of social media. This new environment
allows firms to reach new customers from around the world, connecting all of
us in a more fruitful manner.
Digitization of enterprises taxes IT in three ways. First, it requires
development and use of advanced technology, to include enterprise resource
planning and advances in focused systems. Second, better performance will be
demanded of IT, calling for customized systems with more effective business
process reengineering. Third, IT must more effectively support strategic
managers by providing custom information tailored to make top-management
capable of monitoring events and to detect problems in real-time. The digital
transformation required for these things to happen will require improved
