CTA 1989-91 service delivery in compliance with Title VI of the 1964 Civil Rights Act : response of the Chicago Transit Authority to FTA Circular 4702.1, Title VI program guidelines for FTA recipients

150 Pages·1992·3.6 MB·English

by  Chicago Transit Authority. Planning and Research Dept

Technical Report PR92-07
CTA
1989-91
_
Service Delivery
in Compliance with
Title VI of the
1964 Civil Rights Act
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TECHNICAL REPORT PR 92-07
CTA 1989-91 Service Delivery
in Compliance with Title VI of the
1964 Civil Rights Act
Response of the
Chicago Transit Authority
to FTA Circular 4702.1,
Title VI Program Guidelines
for FTA Recipients
Planning and Research Department
Corporate Planning and Development
Chicago Transit Authority
May, 1992
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TABLE OF CONTENTS
Page
INTRODUCTION.
I. GENERAL REQUIREMENTS
1. Active Discrimination Complaints 2
2 Assistance from Non-FTA Federal Agencies 2
3. Compliance Reviews 2
4 FTA Civil Rights Assurance = ..... 2
5. DOT Title VI Standard Assurance 2
6 Construction Projects 2
7 Supporting Documents
A. FTA Civil Rights Assurance 3
B. Construction Projects 4
II. PROGRAM-SPECIFIC REQUIREMENTS
1. Demographic and Service Profile Maps and Charts 6
A. Base Map: Discussion of Changes 7
B. Population/Racial Distribution Charts
1) 1990 Population by Race for Service Area Tracts. A-1
2) 1990 Population of CTA Service Area
by Municipality B-1
3) CTA Bus Routes as of December, 1991
Designated Minority/Non-Minority C-1
2 Service Standards and Policies 9
A. Vehicle Load and Vehicle Headway 9
B. Level of Vehicle Maintenance 9
C. Level of Rail Station Maintenance 9
D. Special Services Contracts 9
E. Vehicle Assignment and Average Age of Fleet 10
F. Fares Policy 10
G. Public Hearing Policy 10
H. Distribution of Transit Amenities 10
I. Transit Access 11
3 Compliance Assessment 43
4 Other Areas of Title VI Considerations 46
A. Changes in Service Features 46
B. Information Dissemination 47
C. Minority Representation on Decisionmaking Bodies... 48
D. Multilingual Facilities 48