Caring in Crisis? Humanitarianism, the Public and NGOs

167 Pages·2017·3.053 MB·English

by  Irene Bruna Seu, Shani Orgad (auth.)

Caring in Crisis? Humanitarianism,
the Public and NGOs
IreneBrunaSeu(cid:129)ShaniOrgad
Caring in Crisis?
Humanitarianism,
the Public and
NGOs
WithcommentariesfromAlisonCarlman,LeighDaynes,PaulHoggett,
MonikaKrause,SoniaLivingstone,andGlenTarman
IreneBrunaSeu ShaniOrgad
DepartmentofPsychosocialStudies DepartmentofMediaand
Birkbeck,UniversityofLondon Communications
London,UK LondonSchoolofEconomicsand
PoliticalScience
London,UK
ISBN978-3-319-50258-8 ISBN978-3-319-50259-5(eBook)
DOI10.1007/978-3-319-50259-5
LibraryofCongressControlNumber:2017930844
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In Memoryof StanCohen
A
CKNOWLEDGMENTS
This book would not have been possible without the contribution and
support of manypeople andinstitutions.
We would like to thank the Leverhulme Trust for enabling us to carry
out the 3-year research project ‘Mediated Humanitarian Knowledge;
audience responses and moral actions’ through their generous financial
support (research grantF/07112/Y).
We are deeply indebted to all the participants – members of the public
andNGOpractitioners–whogavetheirtimetotakepartintheresearch.
We are deeply appreciative of their openness and generosity in sharing
theirviews andexperience.
Our thanks also go to the research assistants – Frances Flanagan,
Mastoureh Fathi, Rachel Cohen, and Rudy Leyva – who supported and
contributed to the project with infatigable dedication through the many
and complicated stages of the research. We would like to extend our
thanks to several people who contributed insightful response chapters:
Alison Carlman, Leigh Daynes, Paul Hoggett, Monika Krause, Sonia
Livingstone, and Glen Tarman. We also thank Amnesty International
UK for granting permission to reprint one of their communications
(p. 44).
We aregrateful to David Sutherland forhisphotographicservices.
In the course of the research we encountered many unpredictable
challenges, personal and operational, that affected, troubled, and delayed
us.Thehardestofthiswasthelossofakeymemberoftheoriginalteam,
and a friend, Stan Cohen, who became critically ill soon after the start of
the project and died on 7 January 2013. His unrivalled intellect,
vii
viii ACKNOWLEDGMENTS
unstinting support, and fabulous sense of humor were invaluable in
enabling us to lay down the conceptual foundation of this project and
executingthe project.
This book isdedicated toStan.
C
ONTENTS
1 Caring inCrisis and the Crisisof Caring:Toward
a NewAgenda 1
IreneBruna SeuandShani Orgad
SectionI PublicResponses andthe ‘3M’ Model
2 Caring inCrisis?Public ResponsestoMediated
Humanitarian Knowledge 23
IreneBruna Seu
3 Connecting toSuffering 59
Paul Hoggett
4 The Mediation of Caring 65
SoniaLivingstone
5 Supporting More PeoplethatCare to TakeAction
for International Change:The Challenge
for Humanitarian NGOs 73
GlenTarman
ix
x CONTENTS
SectionII Mediating Care
6 Caring Enterprisein Crisis?Challenges andOpportunities
of Humanitarian NGOCommunications 83
ShaniOrgad
7 Humanitarian Communicationand itsLimits 111
MonikaKrause
8 Communicating Suffering:A ViewfromNGO Practice 119
LeighDaynes
SectionIII Movingthe Debate and PracticeForward
9 Building Pathsto CaringinCrisis and Mitigating
the Crisis of Caring 127
ShaniOrgadand IreneBruna Seu
10 Rounding Outthe Humanitarian Triangle:Reflections
froman International Perspective 143
AlisonCarlman
Bibliography 151
Index 159
L F
IST OF IGURES
Fig.1.1 Locationoffocusgroupsandindividualinterviewswith
membersoftheUKpublic 8
Fig.1.2 Thepsychosocialprism 11
Fig.1.3 Thehumanitariantriangle 14
Fig.2.1 The‘3M’model 27
Fig.2.2 Thehumanitariantriangle–thepredominantapproachas
perceivedbythepublic 30
Fig.2.3 Blockstoaction 40
Fig.2.4 CommunicationfromAmnestyInternationalUK(Designed
andwrittenforAmnestyInternationalUKbyDifferentKettle
Ltd.;MohammedAbed/AFP/GettyImages) 44
Fig.2.5 Thepublic’sdesiredhumanitariantriangle–theRelational
model 53
Fig.6.1 Thehumanitarianrelationshipstriangle 88
xi