an analytical study of job stress among selected police personnel in the state of gujarat

408 Pages·2013·1.95 MB·English

“AN ANALYTICAL STUDY OF JOB STRESS
AMONG SELECTED POLICE PERSONNEL IN
THE STATE OF GUJARAT”

Thesis Submitted to
The Maharaja Sayajirao University of Baroda

For
The Degree of Doctor of Philosophy
[Commerce and Business Management]

By
Kalpesh Dhirubhai Naik
Assistant Professor
Department of Commerce & Business Management
Faculty of Commerce
The Maharaja Sayajirao University of Baroda,
Vadodara

Under the Guidance of
Dr. Umesh R. Dangarwala
M.Com. (Bus. Admn.), M.Com. (Acct.),
FCA, AICWA, M. Phil., Ph. D.

Associate Professor
Department of Commerce and Business Management
Faculty of Commerce
The Maharaja Sayajirao University of Baroda,
Vadodara

January, 2013
CERTIFICATE

This is to certify that the thesis entitled “An Analytical Study of Job Stress among
Selected Police Personnel in the State of Gujarat” submitted by Kalpesh
Dhirubhai Naik to the Maharaja Sayajirao University of Baroda, Vadodara for the
award of Degree of Doctor of Philosophy in Commerce and Business
Management is, to the best of my knowledge, the bonafide work done by
Kalpesh Dhirubhai Naik under my supervision and guidance. The matter
presented in this thesis incorporates the results of independent investigation
carried out by the candidate himself.

Further, certified that Kalpesh Dhirubhai Naik, Research Scholar, has fulfilled /
observed the provisions / requirements, regarding attendance contained in
O.Ph.D. 3 (i).

Date: / /2013 Dr. Umesh R. Dangarwala
Place: Vadodara Research Guide

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DECLARATION

I hereby declare that the entire research work incorporated in the thesis entitled
“An Analytical Study Of Job Stress among Selected Police Personnel in the State
Of Gujarat” has been carried out by me under the supervision and guidance of
Dr. Umesh R. Dangarwala, Associate Professor, Department of Commerce and
Business Management, Faculty of Commerce, The Maharaja Sayajirao University
of Baroda, Vadodara. The substance presented in this thesis incorporates the
results of independent investigation carried out by me. To the best of my
knowledge, no part of this thesis has been submitted for any degree or diploma
to The Maharaja Sayajirao University of Baroda or any other University /
Institution in India or abroad.

I also declare that I have fulfilled/observed the provisions/requirements
regarding attendance contained in O.Ph.D. 3 (i).

Date: / /2013 Kalpesh Dhirubhai Naik
Place: Vadodara Research Scholar

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ACKNOWLEDGEMENT

It feel privileged to express my profound gratitude to my Research Guide, Dr. Umesh R.
Dangarwala, Associate Professor, Department of Commerce and Business Management,
Faculty of Commerce, The Maharaja Sayajirao University of Baroda, Vadodara, Gujarat,
India., for his constant encouragement, inspiration, able guidance and his dedication
towards my work and guiding my work to near perfection.

Words are inadequate to express my sense of gratitude to Prof. (Dr) Yogesh Singh, Vice
Chancellor, The M.S. University of Baroda, Vadodara, for his encouragement, motivation
and support.

I would like to place on record my deep sense of gratitude to Prof. A. R. Hingorani,
retired Professor & Former Head Department of Commerce and Business Management,
The M. S. University of Baroda, Prof. Parimal H. Vyas, Head, Department of Commerce
and Business Management and Dean, Faculty of Commerce, The M. S. University of
Baroda, Prof. Amitaben S. Kantawala, Head, Department of Accounts and Financial
Management, The M. S. University of Baroda, Prof. Sharad Bansal, Head, Department
of Cooperative Studies and Rural Management, Faculty of Commerce, The M. S.
University of Baroda, Prof. R. G. Kothari, Dean faculty of Education & Psychology, The
M. S. University of Baroda, Prof. R. Sengupta, Head, Department of Chemical
Engineering, Faculty of Technology and Engineering, The M. S. University of Baroda,
and Prof. Uma Joshi, Dean Faculty of Family and Community Sciences, The M. S.
University of Baroda who in spite of their busy schedule helped me a lot by providing the
necessary information required for the study.

I am deeply indebted and thankful to Dr. D. M. Pestonji, Retired Professor, Indian
Institute of Management, Ahmedabad (IIMA) for his continuous guidance in shaping
this thesis.

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I owe my sincere thanks to the librarians & staff of The Hansa Mehta Library, The
Maharaja Sayajirao University of Baroda, Vikram Sarabhai Library IIM Ahmedabad,
Library of Institute of Management, Nirma University Ahmedabad, Library of
Ahmedabad Management Association, Ahmedabad.

I express my gratitude to my friends and colleagues, of the Department, Faculty and
University for all the help given to me to complete this study.

I wish to put on record my deep sense of gratitude and indebtedness to my fellow research
scholar and dear friend Md. Mahtab Alam for extending timely support and suggestion
for the study.

I extend my heartfelt and earnest thanks to all the fellow Research Scholars, under the
supervision of Dr. Umesh R Dangarwala, Dr. Haitham Mahmoud Abdelrazeq Nakhleh,
Mr. Pritesh Y. Shukla, Mr. Ankur Amin, Ms. Nisha Patel and Ms. Krupa Rao for their
all round support, and the healthy continuous discussion during this study.

I would be failing in my duty, if I fail to acknowledge Ma. Sureshji Jain, who has always
acted as a motivating force and encouraged me during the course of this study.

My heartfelt thanks to all the respondents’ police personnel who have been willing to
participate in this study. I am also grateful to Police Training Academy “Karai” Gandhi
Nagar for timely support that they have extended to me.

I would also like to acknowledge Ms. Belaben Desai, Associate Professor, Department of
English, The M.S. University of Baroda for her dedicated remark.

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My parents, my sister, my nephew dear Yash Naik & Dhairay Joshi and other family
members have always been an energetic force in all my endeavors. Without their support
and love it would have been difficult for me to complete this assignment.

How can I forget to acknowledge my wife Bijal and my son Vedant? My appreciations
are due in abundance to them for their unforgettable, precious and priceless contribution
and support to me in reaching this milestone in my career.

Above all, I prostrate before God the Almighty, for helping me to achieve my goal.
Without thou invisible hand holding me, I am nothing at all.

Kalpesh Dhirubhai Naik
Research Scholar

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This Thesis
is
Dedicated
To
My
“Beloved Parents”

Mr. Dhirubhai Naik
&
Mrs. Gitaben Naik

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CHAPTER PAGE
INDEX
NO. NO.
1.0 BASIC CONCEPT OF STRESS ITS MEANING & 1-54
DEFINITIONS
1.1 Basic Concepts of Stress 1
1.2 Definition and various types of stress 6
1.2.1 Distress (Negative Stress) 13
1.2.2 Family Stress 14
1.2.3 Female Stress: 14
1.2.4 Management-Induced Stress 14
1.2.5 Mental Health and Stress 15
1.2.6 Money (Financial) Stress 15
1.2.7 Police Stress 16
1.2.8 Pregnancy and Childbirth Stress 16
1.3 Concepts of Organizational and Occupational Stress 17
1.3.1 Causes of Organizational Stress 17
1.3.1a Organizational Change 17
1.3.1b Leadership 18
1.3.1c Changes in Roles and Tasks 18
1.3.1d Balance in Work and Life 19
1.4 Police Stress 25
1.4.1 Intra-Interpersonal Stressors 25
1.4.2 Occupational Stressors 28
1.4.3 Organizational Stressors 32
1.4.4 Health Consequences of Police Stress 35
1.5 Symptoms of Stress among Police 41

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1.5.1 Neglected Family Life 41
1.5.2 Job Boredom 42
1.5.3 Quantitative Work Overload 43
1.5.4 Noxious Physical Environment 43
1.5.5 Communication Quality 44
1.5.6 Praise 45
1.5.7 Procedural Justice 45
1.5.8 Decision Latitude 46
1.5.9 Reward Inequity or Distributive Justice 47
1.5.10 Role Ambiguity 47
2.0 ORGANIZATIONAL PROFILE OF THE POLICE 55-84
2.1 History of police at global scenario 55
2.1.1 Ancient China; Police History 56
2.1.2 Ancient Greece; Police History 57
2.1.3 Roman Empire; Police History 57
2.1.4 Spain; Police History 57
2.1.5 France; Police History 58
2.1.6 Britain and Ireland; Police History 59
2.1.7 Canada; Police History 60
2.1.8 Australia; Police History 60
2.1.9 Brazil; Police History 61
2.1.10 United States; Police History 61
2.2 Indian Police; History and Structure 62
2.2.1 Responsibilities of the Police 65
2.3 Gujarat Police at a Glance 67

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2.3.1 Formation of Gujarat State Police Force 67
2.3.2 State Range and District 67
2.3.3 Organizational Setup of Commissionerate Police Force 68
2.3.4 Organizational setup of District Police Force 69
2.3.5 Police Head Quarters 70
2.3.6 Emergency Company 71
2.3.7 Emergency Reserve Forces for Wireless Grid 72
2.3.8 MT Emergency Reserve Forces 72
2.3.9 Police Band 72
2.3.10 Crime Branch of Commissionerate 73
2.3.11 Commissionerate CID Special Branch: 73
2.3.12 Local Crime branch divided into Local Intelligence Branches 74
2.3.13 Lady Police: 74
2.3.14 Prosecuting Staff: 75
2.3.15 CID Intelligence: 75
2.3.16 CID Crime: 75
2.3.17 Anti-corruption Bureau: 76
2.3.18 SRP Force: 77
2.3.19 Traffic Control: 77
2.3.20 Office Staff: 77
2.3.21 Dog Squad: 78
2.3.22 Sub Div. Police Officer: 78
2.3.23 Police Superintendent: 78
2.3.24 District Magistrate: 79
2.3.25 Deputy IGP: 80

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