Download 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques PDF Free - Full Version
Download 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques by Ukens L.L. in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques
101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.
Detailed Information
| Author: | Ukens L.L. |
|---|---|
| Publication Year: | 2007 |
| Pages: | 398 |
| Language: | English |
| File Size: | 2.904 |
| Format: | |
| Price: | FREE |
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